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"Our stay was wonderful. We felt so welcome. The pension was very clean and comfortable. The owner was fantastic. She made us a wonderful breakfast. We left there knowing we will surely return again!!!"

"玄関を入ると、犬用の足拭きのタオルが用意してありました。 "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"The area, and the Lodge itself, are relaxing in a natural setting. Just like Upstate New York. Hike, ski or read a book on the balcony. "

"Good​ staff​ and​ service, wondetful​dinner."

"Very friendly and accommodating hosts. They prepared us an amazing 4 course meal for dinner and a beautiful breakfast. We played games after dinner and they helped with suggestions about what to do in the area. "

"目的だった満天の星は見られませんでしたが、リラックスできた滞在でした"

"My all time favorite stay in Japan is Hirotani Pension! "

"Absolute gem! Beautiful scenery, fantastic hotel, fabulous service and delicious food. Definitely recommend! "

"塩尻駅の目の前なのでとても便利です。"

"とてもよかったです。"

"とても気持ちよかったです"

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"Great place."

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Spotless room and the staff was amazing. Nazar and Mariya were awesome!!"

"Average hotel with good staff but very overpriced for what it offers."

"Fantastic breakfast, cozy and convenient location."

"It's a very comfortable facility, although the hotel looks old. "