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"Nice"

"Staff are nice and helpful"

"Wonderful we have a great time Cleaning is good staff is nice good location "

"Very clean, attentive staff, and thoughtful touches made this a wonderful stay. We had a private bath, which was delightful! Loved our stay here, sad to leave "

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"Good location right across from the Nagoya station. "

"We loved everything about our stay here. The room was comfortable and clean, the onsen was great, the staff, service and breakfast outstanding. This is a very traditional ryokan hotel in a wonderful location, very close to the Zenkōji temple and Nakamise St."

"Great location and recommend."

"Location to station, room size, nice helpful staff and of course free coffee all day and doughnuts/ muffins every afternoon!"

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"Excellent location and very welcoming and kind staff! "

"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."

"Location of property is convenient to everything you need to enjoy your vacation. "

"Fantastic stay"

"Comfortable and clean room; great staff, breakfast and location "

"とってもおしゃれで広くて、ドリンクのサービスが嬉しかったです"

"Great stay, lovely staff and wonderful breakfast ! "