Togura Hotels, Chikuma

"清潔でキレイなホテルでした。ドリンクを注文しましたが、届くのが遅かったです。金曜の夜なので仕方ないかもしれませんが… リーズナブルに宿泊できてよかったです"

"Best experience in japan"

"the staff was so sweet and helped us out with all of our needs, even though i was on vacation his kindness made it felt like we were back home. The rooms were small however it was only meant for sleeping and the futons were SO comfortable"

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."

"We had a lovely stay at the property. Kimmi was extremely attentive. Dietary requirements were catered for with the host going above and beyond. The property is very quiet, there is only one property for overnight stays. Therefore you will be the only guests at the property."

"Very clean, attentive staff, and thoughtful touches made this a wonderful stay. We had a private bath, which was delightful! Loved our stay here, sad to leave "

"A genuine ryokan that gave us an unique experience that we will always remember. Beautiful and interesting food if you are open to a new experience. Lovely and welcoming staff doing everything they could to make our stay memorable."

"The staff here are wonderful! Beautiful private onsen experience and the dinner was amazing! Highly recommended for a recharge :)"

"Wonderful we have a great time Cleaning is good staff is nice good location "

"Amazing location with beautiful surroundings food was incredible and giant comfy beds, peaceful and quiet with plenty to do."

"The room was spacious and the food was amazing. Highly recommend for anyone looking for a Japanese experience and at a lovely hotel with attentive staff. "

"It is a great traditional place with an amazing location!"

"Fantastic stay"

"Nice"

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "