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"All staff were helpful and pleasant"

"Wonderful hotel perfectly located in Keswick. Great base of operations for seeing the area. No complaints at all about the property. And receptionist Matilda was incredibly kind and helpful! Thank you!"

"Very nice place to stay if your visiting Cumbria"

"Room was very clean with an exceptionally comfortable bed. Staff very attentive. Breakfast was ok too."

"Staff were all really friendly and couldn’t do enough for us, free room upgrade to a junior suite with a hot tub absolutely made our day. Spa is included and you can go in it at any time without having to book or pay extra and it’s open late at night. 11am check out which is great as a lot of places do 10am which we find really early. Really good food in the pub. Really relaxing stay. This is our second time here and we will return. "

"Nice room. Staff were very friendly. Breakfast was lovely & I managed to get in the car park every day."

"Absolutely fantastic. Would recommend. Staff are incredible and hospitality was phenomenal. Location is stunning and everything was perfect. Would stay there again . "

"Nice room and spa centre - good gym"

"Was room was great, the staff were friendly and welcoming, especially as we had our small dog with us and the food was delicious. The surrounding grounds were beautifully kept too with a good amount of attention to detail. Parking was good too, especially as I had a big trailer with me."