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"Clean room, friendly staff "

"Everything about the hotel was lovely, parking down in the town could be an issue for some"

"Absolutely would not recommend. Awful exterior, Awful interior, Rooms disgusting, windows filthy and food awful.. stay away"

"Best bang for the buck in Folkestone!"

"A beautiful hotel. Our room was lovely. Staff were friendly and helpful. The ability to reserve a charging point for our EV was a lifesaver! Food here is amazing, Make sure you book a table for dinner!"

"Dining room was bright with many windows overlooking garden area. Food and service was very good. Plenty of parking. We were upgraded with small patio with table and chairs. Definitely would stay there again. "

"Great location lovely room."

"Very good breakfast options and restaurant choices in the evening. Staff all very helpful."

"Hotel staff were amazing. Dinner was great. Now the negatives. There was a huge coach party staying over. The dining area was out of bounds for usual guests and signs were up to say 2 larger areas were reserved. The bar area itself only has a few tables so there was no where for other guests to sit. The bar area needs additional tables and get rid of the piano. I asked about seating to the waitress, she said for other guests the bar would stop taking food orders from 7-8. So I ordered in time, I chased my food 45 minutes later. The ticket hadn’t printed, but it came out quickly after this. Why didn’t reception tell me about the coach part my or that we need to order before 7. Other negatives the door swipe card kept playing up so had to visit reception 3 times for a new card. But I think the reader is faulty room 208. Also in my room randomly sticking out of the floor was a capped off pipe. I discovered it with my toe early this morning. Whilst staff were exceptional and dinner was when I got it. I would not stay here again!! "