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"room was "

"Stayed here for 4 night with family. The price and location were good. Near Times Square and subways. Many restaurants on the block and coffee shop across the street. Rooms were spacious for NYC. Rooms were clean but there was a musty smell in the bathrooms. Not all rooms have a fridge. Staff were pleasant and there was a sitting area off the lobby. Our rooms had no view. 2 elevators, one was very small. Overall, nice stay. "

"The staff was amazing, rooms nice and clean! Last minute layover and they made it so easy to get us in for the night"

"Room clean and air condition set at the right temperature.. staff vey helpful and courteous "

"Very nice staff! Good location! The room "

"Staff was excellent. Breakfast was overpriced at $45 per person for a breakfast buffet? Elevators for such a large hotel were very good."

"Staff was amazing, clean room & very friendly "

"This was an excellent location (a few blocks from central park, ten minutes from Times Square, easy subway access). It also provided the desired New York City vibe and ambience. "

"Rooms are dated. Fixtures were rusty and broken. Can't close bathroom door with the shower mat down. A/C malfunctioned leaving room either freezing or 87 degrees. Lobby needs a remodel to tear out the old bar which isn’t functional. Rooftop pool is tiny. Gym is small and outdated and was randomly closed. Ventilation system needs a thorough cleaning. Staff tried to be professional, but security burst into our room at 11:58pm to investigate a "noise complaint" that was my kid's white noise machine trying to drown out street noise. No call. No knock. Just burst in the room giving my kids a fright and nightmares. Location is about all it has going. "