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"let me start with the airport shuttle, waited for almost 45 min after calling the property . Staff at check in was polite and helpful , however during checked out when needed some small change for tips. the staff at the counter was every unprofessional by showing the attitude. Room is clean but the mattress is old and sank in and edge of the bed curve out. Need replacement. carpet at the coridor is dirty. The only restaurant at the hotel need improvement , besides pizza , nothing is presentable at all. way way to salty. to be frank, i was pretty disappointment with this one, not the standard of DOUBLE tree i am use to ."

"Our go to hotel whenever we are in Manhattan, NY. It’s in a very convenient location, near Grand Central station. Good restaurants nearby. The hotel has water bottles for us to refill drinking water. Tea & coffee are complimentary on the 27th floor."

"Excellent place to stay, I was there last week and will be coming back in October. "

"Clean room "

"Good "

"I have stayed here a number of three times prior to operations at Northwell Hospital, it’s in a great location wonderful amenities, everyone is so kind. I love Ashley and Jaden at the front desk, Ken who not only does maintenance, but just has a smile on his face. Every time I show up is pure gold., it’s a wonderful hotel to stay at! It’s always clean, housekeeping is so polite and lovely, I’ve never been disappointed!"

"Everything is good "

"Location"

"King bed room has a little sitting area Nice shower, toilet a little cramped Parking lot, but laundry mat shared But I’ve always got a spot been there 4-5 times"