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citizenM New York Times Square

4.0 star property
Travelers find themselves in the heart of the action at this prime location near Radio City Music Hall, with coworking spaces and late-night dining at CanteenM.

Choose dates to view prices

Broadway's energy surrounds guests at citizenM New York Times Square. The hotel offers 24/7 dining at CanteenM with vegetarian options and a 24-hour gym. Attentive staff and a central location near Rockefeller Center make it perfect for exploring Manhattan.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$289
includes taxes & fees
19 Jan - 20 Jan 2026

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Times Square - 2 min walk - 0.2 km
  • Gershwin Theater - 2 min walk - 0.2 km
  • Radio City Music Hall - 5 min walk - 0.5 km
  • Rockefeller Center - 8 min walk - 0.7 km

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy International Airport (JFK) - 56 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬1 min walk

About this property

citizenM New York Times Square

Upscale boutique hotel near Broadway
A short walk from Radio City Music Hall and Rockefeller Center, citizenM New York Times Square provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A water dispenser, a front desk safe and multilingual staff
  • A lift, a 24-hour front desk and coworking spaces
  • Guest reviews give top marks for the helpful staff and location
Room features
All 230 rooms feature comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Similar properties

Front of property
CIVILIAN Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 1,813 reviews
The price is NZ$318
includes taxes & fees
4 Jan - 5 Jan 2026
CIVILIAN Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Is citizenM New York Times Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM New York Times Square?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on 19 Jan 2026 start from NZ$289.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM New York Times Square?

This property doesn't offer parking.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM New York Times Square?

Checkout is at 11 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM New York Times Square located?

Located in Manhattan, this boutique hotel is steps away from Gershwin Theater and Broadway. Times Square and Radio City Music Hall are also within 10 minutes. 50 St. Station (Broadway) and 50 St. Station (8th Av.) are within a 2-minute walk.

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Reviews

citizenM New York Times Square Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 1464 out of 1933 reviews
Rating 8 - Good. 326 out of 1933 reviews
Rating 6 - Okay. 83 out of 1933 reviews
Rating 4 - Poor. 35 out of 1933 reviews
Rating 2 - Terrible. 25 out of 1933 reviews

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

Mohammad Ali

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place and helpful staff!
Stayed 2 nights in Nov 2025

8/10 Good

Efren

Liked: Cleanliness
Room was clean and staff was very friendly and helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
What a cute hotel! Excellent location as we were seeing Mamma Mia. Rooms very clean - small but cozy. Bed was very comfortable and the staff was so friendly and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great location, reasonable rates and friendly helpful staff. But be prepared for a very small room.
Stayed 1 night in Dec 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, very helpful and accommodating
Stayed 4 nights in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
staff were friendly and helpful. rooftop bar is a total bonus.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at CitizenM. Great location, clean rooms, very helpful staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Staff, cleanliness, amenities, and convenience of location !
Stayed 3 nights in Nov 2025

10/10 Excellent

Diyana

Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out! Will be recommending to some friends to stay here!
Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel and the bed was super comfortable!
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie Burnette

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean. Reception staff and bar staff were helpful and polite. Above all excellent location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for walking to everything
Stayed 4 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, ultra clean, super modern vibe. Staff beyond friendly and helpful!
Stayed 4 nights in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Szu-Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, nice staff!
Stayed 6 nights in Oct 2025

10/10 Excellent

carly

Liked: Cleanliness, amenities
Clean and great location
Stayed 4 nights in Nov 2025

8/10 Good

Jackson

Liked: Cleanliness, amenities, property conditions & facilities
Great bartending service.
Stayed 4 nights in Nov 2025

8/10 Good

Dianne

Liked: Cleanliness, property conditions & facilities
The room was clean. and the Staff at front desk was very helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Felt safe. Great bar!
Stayed 5 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Good location in theatre/times square area.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mayela

Liked: Staff & service, amenities, property conditions & facilities
Loved this hotel!! Would definitely stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Neil MacLean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a brilliant location for access to Times square, Broadway etc. Spotless hotel and rooms, everything you could need. Staff were fantastic, so helpful, courteous and professional. Highly recommend.
Stayed 4 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Great location. Highly recommend.
Stayed 3 nights in Nov 2025