Located in Queenstown, Heartland Hotel Queenstown is in the city centre and near the beach. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's landmarks include St Josephs Parish and Williams Cottage. Skyline Gondola and Queenstown Ice Arena are also worth visiting. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and free newspapers are on-site. All 81 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Other amenities available to guests include hairdryers, safes and phones.
Heartland Hotel Queenstown offers 81 forms of accommodation with a safe and a hairdryer. Satellite televisions are provided.
Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Awards and affiliations
Green/Sustainable Property This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
On-site parking includes off-street options
Food and drink
Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 19-26 per person
24-hour room service
Free newspapers in reception
Front desk (limited hours)
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
TV in lobby
Food and drink
Check-in from 2:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Staffed front desk
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Breakfast fee: between NZD 19 and NZD 26 per person (approximately)
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Heartland Hotel Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown
Frequently asked questions
Yes, Heartland Hotel Queenstown offers free cancellation on select room rates, because flexibility matters! Please refer to Heartland Hotel Queenstown cancellation policy on our site for more details about any exclusions or requirements.
As of 14 May 2021, prices found for a 1-night stay for 2 adults at Heartland Hotel Queenstown on 26 May 2021 start from NZ$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self-parking is free at this property.
Check-in is from 2:00 PM - 11:00 PM. Late check-in is available during limited hours.
Checkout is at 10 AM.
Located in the heart of Queenstown, this eco-friendly hotel is within a 10-minute walk of Queenstown Arts Centre and Lake Wakatipu. Skyline Gondola is 0.7 mi (1.1 km) away.
I paid a little extra to upgrade to a room with a view. This was well worth while. The bed was comfortable and the room quiet. The staff were friendly, professional and very helpful. I tried to book again for the following weekend but they'd sold out!