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Reviews

4.1 / 5Very Good
988 reviews

Amenities

  • Free WiFi
  • Free parking
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Queenstown Mall
    4 min walk
  • Popular Location
    Queenstown Beach
    5 min walk
  • Popular Location
    Skycity Queenstown Casino
    6 min walk
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    8 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Chalet Quad Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Studio King Room

    Room Amenities

    • Sleeps 2
    More details
  • Family Room

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Standard Twin Room

    Room Amenities

    • Sleeps 3
    More details
  • Superior King View Room

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Standard Triple Room

    Room Amenities

    • Sleeps 3
    More details
  • Chalet Studio King Room

    Room Amenities

    • Sleeps 2
    More details
  • Chalet Studio King View Room

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Standard Super King/Split View

    Room Amenities

    • Lake view
    • Sleeps 2
    More details
  • Superior Studio, Multiple Beds

    Room Amenities

    • Sleeps 3
    More details
  • Standard Super King/Split

    Room Amenities

    • Sleeps 2
    More details

About this area

Queenstown

Located in Queenstown, Heartland Hotel Queenstown is in the city centre and near the beach. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting.

Popular Location

What's nearby

  • Queenstown Mall - 4 min walk
  • Queenstown Beach - 5 min walk
  • Skycity Queenstown Casino - 6 min walk
  • Fear Factory Queenstown - 8 min walk
  • TSS Earnslaw Steamship - 8 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Hillside Brasserie – Restaurant with a bar. Serves breakfast and dinner daily. Kids' menu available.

About this property

Heartland Hotel Queenstown

3-star eco-friendly hotel, walk to Lake Wakatipu
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, dry cleaning and laundry facilities. All 81 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Other amenities available to guests include hairdryers, safes and phones.
Heartland Hotel Queenstown offers 81 forms of accommodation with a safe and a hairdryer. Satellite televisions are provided.
Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: NZD 28 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities
Mini-fridge

Conveniences

Free newspapers in reception
Front-desk safe
No lifts

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Ski storage
Tour/ticket assistance

Languages spoken

English
Portuguese
Spanish

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Heating
Linens

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

satellite channels
TV

Food and drink

Mini fridge

More

Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 28 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Heartland Hotel Queenstown
  • Heartland Hotel
  • Heartland Queenstown
  • Scenic Circle a Line Hotel
  • Scenic Circle a Line Queenstown
4.1

Very Good

5 - Excellent
348
4 - Good
452
3 - Okay
133
2 - Mediocre
36
1 - Poor
19
4.2
Cleanliness
4.3
Service and Staff
3.8
Amenities
3.9
Property condition

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

The lake views from room 426 is superb. each room on this level has a private balcony to sit and sip wine while you watch the sunset. The hotel is on a steep incline and has no elevators. Difficult to walk to the hotel from town due to the incline

Stayed 4 nights in Jan. 2020

3/5

  • Liked: Staff & service

Helpful staff and good location. Our room was right next to the reception and very noisy. We were woken up by cleaners around 5am who were having a good old chat in the corridor and dragging a vacuum cleaner around, and then the noises didn’t really stop with everyone coming and going. Definitely ask for a room away from reception if possible!

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Staff & service

Stayed 3 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service

The hotel was in a good location with free parking and very kindly allowed us to leave our suitcases with them overnight when we went on the Milford Sound overnight cruise the next day.

Stayed 1 night in Jan. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov. 2019

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