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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with free parking
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Copthorne Hotel & Apartments Queenstown Lakeview

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
Apartment, 2 Bedrooms | Terrace/patio
Exterior
Apartment, 2 Bedrooms
Local cuisine

Overview of Copthorne Hotel & Apartments Queenstown Lakeview

8.2

Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Gym
  • Parking included
  • Housekeeping

Explore the area

88 Frankton Road, Queenstown, 9300
  • Popular LocationQueenstown Gardens7 min walk
  • Popular LocationKiwi and Birdlife Park18 min walk
  • Popular LocationSkyline Gondola20 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)7 min drive
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Room options

Superior 2 Queen

cleanliness

Highlights

Patio
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Superior Lakeview 2 Queen

cleanliness

Highlights

Balcony
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Superior Queen

cleanliness

Highlights

Patio
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

Superior Lakeview Queen

cleanliness

Highlights

Balcony
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 34 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

Apartment, 2 Bedrooms

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
Blackout curtains
  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Similar properties

About the area

Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview is located in Queenstown City Centre, a neighbourhood in Queenstown, and is near the airport and near the beach. Queenstown Mall and Creative Queenstown Arts & Crafts Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Beach. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

What's nearby

  • Queenstown Gardens - 7 min walk
  • Queenstown Mall - 11 min walk
  • Skycity Queenstown Casino - 13 min walk
  • Kiwi and Birdlife Park - 18 min walk
  • Skyline Gondola - 20 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • Fat Badgers Pizza - 12 min walk
  • The World Bar - 11 min walk
  • McDonald's - 12 min walk
  • Kfc - 12 min walk
  • Starbucks - 11 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Upscale eco-certified hotel located in Queenstown City Centre
Take advantage of a library, dry cleaning/laundry services and car hire on-site at Copthorne Hotel & Apartments Queenstown Lakeview. For some rest and relaxation, visit the hot tub. The on-site restaurant, Hillarys Restaurant, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), a front desk safe and secured bike storage
  • Smoke-free property, concierge services and meeting rooms
  • Guest reviews speak well of the breakfast, helpful staff and walkable location
Room features
All 85 rooms feature comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • LED light bulbs, mini fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

Sustainability

Sustainability practices

Comprehensive food waste policy
LED lighting (80% minimum)
Vegetarian dining options
Reusable cups
Reusable tableware
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM–10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Library
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (110 centimetre high)
  • Grab bar near toilet (76 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Frequently asked questions

Is Copthorne Hotel & Apartments Queenstown Lakeview pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel & Apartments Queenstown Lakeview?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Copthorne Hotel & Apartments Queenstown Lakeview on 5 Apr 2024 start from NZ$256.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel & Apartments Queenstown Lakeview?

Self-parking is free at this property.

What time is check-in at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel & Apartments Queenstown Lakeview?

Checkout is at 10 AM.

Where is Copthorne Hotel & Apartments Queenstown Lakeview located?

Located in Queenstown City Centre, this eco-certified hotel is within a 10-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Williams Cottage are also within 15 minutes.

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 354 out of 1000 reviews" "
Rating 8 - Good. 425 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room close to central Queenstown.
Stayed 1 night in Mar 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service
Staff were great and rooms comfortable However the exterior of this hotel is dated and needs upgrade
Stayed 2 nights in Feb 2024

8/10 Good

Shiraan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodation and great beds. Staff were always helpful and very polite. Will be great once all the roadworks have been completed out the front - outside of Copthorne control of course. The weights in the gym facility were great. Treadmill and bike likely need servicing or updating as there was a bit of lag during use.
Stayed 4 nights in Feb 2024

6/10 Okay

Robyn

Travelled with partner
Liked: Cleanliness
Spacious 2 bedroomed apartment with a lovely view over the lake. Dated decor, limited and unimpressive food offerings. Housekeeping was usually good but one morning a bed was left unmade, the towels weren't attended to properly and a rubbish bin wasn't emptied - not a big issue really. Roadworks right outside the building were a nuisance but not the hotel's fault.
Stayed 4 nights in Feb 2024

8/10 Good

Amir

Stayed 2 nights in Jan 2024

6/10 Okay

lynette

Stayed 10 nights in Dec 2023

10/10 Excellent

Vivienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, big rooms
Stayed 2 nights in Jan 2024

2/10 Terrible

Zhaoli

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay in this hotel! I booked so quickly for our NZ vacation without further investigating the reviews. Now I agree with the low ratings of this hotel - all are genuine, confirming my experience. These are the reasons you should never book and stay in this place. 1. False advertising: it is NOT a 4-star place; no air conditioning exists. They use windows to ventilate the hotel. The room smelled mildew, and my kids and husband sneezed all night. 2. It is not a lake-view hotel. The picture of the hotel makes it look like it is right next to the beautiful lake from the balcony. It is FALSE marketing. It is next to the busiest street in Queenstown, with the bus stop right in front of the hotel. 3. The hotel room is filthy, and amenities are old and broken: The carpet looked like it had not been vacuumed for months. Truly disgusting. The bedsheets were not changed, which made me feel itchy the whole night, that I could not sleep. The bathroom sink was yellowish, and the shelf in the shower was broken. The TV SET was not working correctly. On the balcony, there was a bunch of hair under the chair. 4. Noisy rooms and no one can sleep: all the rooms were designed to face the main road. So you can imagine the traffic noise on Frankton Road. They do not bother installing any A/C in the rooms. So, to get fresh air, we relied on opening the windows in the room. All traffic noise is so loud, and it is impossible to sleep from 9 pm until 7 am. 5. Badly designed carpark entrance- the
Stayed 4 nights in Dec 2023