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Copthorne Hotel & Apartments Queenstown Lakeview

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Featured image
Indoor spa bath
View from Room
In-room safe, desk, blackout curtains, iron/ironing board
View from Room

Overview of Copthorne Hotel & Apartments Queenstown Lakeview

Copthorne Hotel & Apartments Queenstown Lakeview

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
88 Frankton Road, Queenstown, 9300

Explore the area

  • Popular LocationLake Wakatipu5 min walk
  • Popular LocationQueenstown Gardens11 min walk
  • Popular LocationSkyline Gondola20 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)7 min drive

Choose dates to view prices

About this area

Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview is located in Queenstown City Centre, a neighbourhood in Queenstown, and is in the city centre and near the beach. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's attractions include Queenstown Ice Arena and CaddyShack City Mini Golf. Kiwi and Birdlife Park and Skyline Gondola are also worth visiting. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Queenstown travel guideOpens in a new window
Map

What's nearby

  • Lake Wakatipu - 5 min walk
  • Queenstown Ice Arena - 9 min walk
  • Church of St Peters - 10 min walk
  • Queenstown Gardens - 11 min walk
  • Skyline Gondola - 20 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • Hillarys Restaurant — 1 min walk
  • The Rocks Cafe & Bar — 1 min walk
  • Halo - 9 min walk
  • Speights Ale House - 11 min walk
  • Rata Dining - 11 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-friendly Queenstown hotel in Queenstown City Centre with free parking
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a spa tub and 24-hour room service. All 85 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus in-room free WiFi and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, hairdryers and safes.
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 forms of accommodation with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit
  • Free in-room WiFi has a 5-device limit

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: NZD 19-27 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 19 and NZD 27 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 303 out of 988 reviews
5 - Excellent 31%
Rating 4 - Good. 428 out of 988 reviews
4 - Good 43%
Rating 3 - Okay. 179 out of 988 reviews
3 - Okay 18%
Rating 2 - Poor. 54 out of 988 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 988 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where friendly and extremely accomodating.There where not many people staying and on arrival we realised our room was very noisy due to traffic ,we asked if possible to move and they could accomodate,they where extremely obliging. It was very central to walk into town,parking in queenstown is not easy to find and this was great to be able to leave the car at the hotel.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. It did have a bit of an “old” smell when we first came in but after we opened the doors to the balcony, it smelled better. It was warm and had a bit of a homey feel to it. The kitchen had the essentials for cooking. There was a nice dining area with lots of space for 4 people. The sofa was quite small but cozy. We really appreciated the smart tv with screen mirroring as we were able to enjoy netflix using our gadgets. The rooms were clean and warm as well. The thing that was quite unique was that the property had a second floor. The first floor had the kitchen, dining area, living area, and a detached toilet and sink. The second floor had the twin bedroom, master’s bedroom with an ensuite bathroom, and a detached toilet and sink. The twin bedroom had a view of the forest while the master’s bedroom had the beautiful lake view. The water pressure was strong in the showers so that was definitely good. I guess what we didn’t like was that the toilet rooms were detached from the sink rooms. We prefered to have both the toilet and bath to be ensuite for both bedrooms. But anyway, it’s more of a structural problem. We also noticed that when we washed in the sinks upstairs, the water was quite slow to drain. Although the bedrooms were warm which was good for winter, there was no AC and no windows (just a sliding door) so that when it got very warm, we had to open the sliding door for some air. Overall, our 3-day stay was wonderful.
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious clean and tidy room.
Stayed 4 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining area was closed for dinner. I was looking forward to having dinner that evening, since we didn’t want to go out to dine. That was the only minus of our stay
Stayed 5 nights in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Aug 2021