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Copthorne Hotel & Apartments Queenstown Lakeview

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Featured image
Indoor spa bath
View from Room
In-room safe, desk, blackout curtains, iron/ironing board
View from Room

Overview of Copthorne Hotel & Apartments Queenstown Lakeview

Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
88 Frankton Road, Queenstown, 9300

Explore the area

  • Popular LocationLake Wakatipu5 min walk
  • Popular LocationQueenstown Gardens11 min walk
  • Popular LocationSkyline Gondola20 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)7 min drive

Choose dates to view prices

About this area

Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview is located in Queenstown City Centre, a neighbourhood in Queenstown, and is in the city centre and near the beach. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's attractions include Skyline Gondola and Queenstown Ice Arena. CaddyShack City Mini Golf and Kiwi and Birdlife Park are also worth visiting. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with mountain biking and horse riding.
Visit our Queenstown travel guideOpens in a new window
Map

What's nearby

  • Lake Wakatipu - 5 min walk
  • Queenstown Ice Arena - 9 min walk
  • Church of St Peters - 10 min walk
  • Queenstown Gardens - 11 min walk
  • Skyline Gondola - 20 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • Hillarys Restaurant — 1 min walk
  • The Rocks Cafe & Bar — 1 min walk
  • Halo - 9 min walk
  • The Bathhouse - 9 min walk
  • Rata Dining - 11 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-friendly Queenstown hotel in Queenstown City Centre, near Lake Wakatipu
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a spa tub and 24-hour room service. All 85 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus in-room free WiFi and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, hairdryers and safes.
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 forms of accommodation with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 11 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit
  • Free in-room WiFi has a 5-device limit

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: NZD 19-27 for adults and NZD 13-13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 11 and older

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 19 and NZD 27 for adults, and NZD 13 and NZD 13 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 305 out of 985 reviews
5 - Excellent 31%
Rating 4 - Good. 425 out of 985 reviews
4 - Good 43%
Rating 3 - Okay. 179 out of 985 reviews
3 - Okay 18%
Rating 2 - Poor. 54 out of 985 reviews
2 - Poor 5%
Rating 1 - Terrible. 22 out of 985 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location overlooking the lake and mountains Friendly staff and good housekeeping
Stayed 5 nights in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very spacious with friendly staff. They upgraded our room to a Lakeview FOC which was awesome. We wanted to use the spa but weren’t able to did to covid. Would be great if there’s a microwave and toaster in the rooms. Otherwise all good.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Great location, views and layout of the apartment. The staff were v friendly and helpful. The condition was a little tired, the bathrooms could be updated and there was a burn on the carpet, chipped paintwork etc which considering it was over $300 per night is not great. Big shame the spa wasn't open as we'd just tramped for 3 days and that was one of the reasons we booked! However overall there was more pros than cons... Thankyou Copthorne Lakeview!
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent lake views, courteous staff and lots of staying options.
Stayed 6 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views
Stayed 3 nights in Jan 2022