Apartment, 3 Bedrooms, Lake View | Lake view

Reviews of Panorama Terrace Apartments, Element Escapes

4 out of 5
Panorama Terrace Apartments, Element Escapes
29 Panorama Terrace, Queenstown

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

nicholas

Stayed 3 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities
Lovely large apartment in the middle of Te Anua. Perfect for our family of 4 x adults. Brooke was lovely to deal with and the fruit and wine was greatly appreciated.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Accommodation were perfect for the four of us. Great view and enjoyed our stay. Would recommend.
Stayed 3 nights in Nov 2023
Response from Lucy on 28 Nov 2023
This is fantastic to hear - thanks very much for the recommendation.

8/10 Good

Priyankkumar

Stayed 3 nights in Oct 2023
Response from Lucy on 28 Nov 2023
Thanks for taking the time to leave us a review.

10/10 Excellent

Vishal

Liked: Cleanliness, property conditions & facilities
Very comfy and handy with kids. Especially the fireplace and very close to city.
Stayed 3 nights in Sep 2023
Response from Lucy on 9 Oct 2023
Thanks for leaving us a great review - glad to hear you loved the fireplace in the property!

8/10 Good

Khampasith, carnes hill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing, great view of the mountains and lakes. There was a well equipped kitchen and laundry. The place was very comfortable, linen and bedding was all clean. Bathroom has heated towel rail and heated floors which was well appreciated after coming back in from the cold. Location os very close to the main hub about 7 minutes drive. Thank you for your amazing hospitality and stay.
Stayed 5 nights in Aug 2023
Response from Lucy on 9 Oct 2023
Thanks for leaving us a lovely review - great to hear you enjoyed everything the apartment has to offer.

10/10 Excellent

Natalie Maree

Liked: Cleanliness, property conditions & facilities
Beautiful views and close to town. Was a little hard to find when we first arrived.
Stayed 5 nights in Aug 2023
Response from Lucy on 9 Oct 2023
Thanks for the 5/5 review!

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great Views, warm and comfortable, loved the fire
Stayed 4 nights in Aug 2023
Response from Lucy on 9 Oct 2023
Thanks for leaving us a great review!

10/10 Excellent

Wayne Faima

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Lucy on 5 Jul 2023
Thanks for the 5/5 review - glad you enjoyed your stay!

6/10 Okay

Angela

Travelled with family
Great unit. TV not working. Fireplace awesome. Hard walk from town.
Stayed 8 nights in Apr 2023
Response from Lucy on 12 Jun 2023
Thanks for letting us know the TV was not working - this issue has now been resolved.

8/10 Good

Rahera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Classy apartment with spectacular views. Super comfy bedding (note: pillows etc used in apartment can be purchased directly online from Alora House in NZ - overnight delivery available). Nice to have washing machine and dryer available. Apartment is about 15- 20min walk from downtown Queenstown. Excellent communication from host throughout stay.
Stayed 7 nights in Mar 2023
Response from Lucy on 12 Apr 2023
Thanks for leaving us a great review - glad you loved the pillows!

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Kathryn Sellers

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment was a dream come true. The view was breathtaking, the apartment was light-filled and airy, heated floors and towel racks, showers were updated and clean, plenty of seating, and our favorite thing was the gas fireplace. The only drawback was the construction happening between the apartment and town, which is out of the control of the property. Overall, we were very comfortable, and had great family time together. We even played Who Am I. If we ever have the pleasure of visiting Queenstown New Zealand again, this is where we will stay.
Stayed 5 nights in Aug 2022
Response from Lucy on 8 Sept 2022
Thank you for leaving us a fantastic review - we are so happy to hear you loved everything about the property!

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Stunninf view
Stayed 5 nights in May 2022
Response from Lucy on 24 May 2022
Thanks for the great review!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the roominess of this two bedroom apartment. The gas fire was amazing. Everything our family if four needed. Unfortunately the fridge was seriously noisy 😖 and the beds for this property’s rating where shocking. I did request a mattress topper and one was supplied which helped but made the bed even more like a bouncy castle. Hopefully they look at upgrading these.
Stayed 4 nights in May 2021
Response from Lucy on 31 May 2021
Thanks for your feedback & great to hear you loved the gas fire, perfect for those cold nights here in Queenstown! Thanks for letting us know about the fridge & beds, we will get both seen to straight away.

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
The property location is great, close to town center and other amenities.
Stayed 4 nights in Jan 2021
Response from Lucy on 19 Jan 2021
Great to hear you enjoyed your stay with us in this positioned apartment.

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2020
Response from Lucy on 25 Nov 2020
Thanks for giving us 5/5!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views over the lake from the lounge room. Very nice modern furnishings. The only disappointment was a neighbouring property that was let out over the weekend to a large group celebrating a 21st birthday onsite, with very loud music up past 3am, and loud swearing and throwing of objects around the common driveway area and up onto others' balconies.....
Stayed 7 nights in Jan 2020
Response from Lucy on 24 Jan 2020
Thanks for your feedback - the views really are fantastic! Yes, sorry about the neighbouring property, we have ensured this won't be an issue again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was amazing. Good bedroom sizes. Facilities were good. Close to the city.
Stayed 5 nights in Dec 2019
Response from Lucy on 9 Jan 2020
Thanks for leaving us a great review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Lucy on 31 Jul 2019
Thank you for giving us a top rating!

10/10 Excellent

Piotr

Travelled with family
Liked: Cleanliness, room comfort
Sehr empfehlenswert!
Wunderschönes Apartments mit grandiosen Ausblick. Alles sehr sauber und schön eingerichtet. Garage für 2 Autos mit direkten Zugang zu Wohnung. Ca. 15 Minuten Gehweg ins Zentrum. Einzig die Bettlaken sind gewöhnungsbedürftig.
Stayed 4 nights in Nov 2023
Response from Lucy on 13 Nov 2023
Thanks for great review - 10/10