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Platinum Yucatan Princess Adults Only - All inclusive

5.0 star property
Adults-only beachfront hotel
VIP Access
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Platinum Yucatan Princess Adults Only - All inclusive

View from property
Aerial view
Free minibar, in-room safe, desk, blackout curtains
Nightclub
Lobby
Reviews
8.2

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Hot tubHot tubHot tub
  • Spa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
The price is NZ$374
Price available on 30/5/2024

Explore the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf6 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationPlaya Xcalacoco10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive
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Room options

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area

Suite, Round Bed, Swimout (Honeymoon)

8/10 Very good

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Sofa bed - single
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

9/10 Excellent

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Sofa bed - single
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

8.3/10 Very good

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

9.4/10 Wonderful

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Playa del Carmen

Located in Playa del Carmen, Platinum Yucatan Princess Adults Only - All inclusive is on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. With scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Playa Xcalacoco - 10 min drive
  • Quinta Avenida - 11 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Alberca - Pool - 12 min walk
  • Amaranto - 19 min walk
  • The Fives Plaza - 3 min drive
  • Snack Riviera - 12 min walk
  • 5th Avenue - 12 min walk

About this property

Platinum Yucatan Princess Adults Only - All inclusive

Luxury all-inclusive hotel
At Platinum Yucatan Princess Adults Only - All inclusive, you can look forward to a free breakfast buffet, a nightclub and 2 poolside bars. With a white sand beach, a beach bar and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, hydrotherapy or reflexology at Princess Spa Platinum, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, archery and volleyball. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • 6 outdoor tennis courts, express check-in and coffee/tea in reception
  • Beach umbrellas, multilingual staff and concierge services
  • Guest reviews speak well of the bar, breakfast and pool
Room features
All 470 rooms have comforts, such as 24-hour room service and furnished balconies, in addition to perks, such as air conditioning and free stocked minibars. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/cupboards and LED light bulbs

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults
Platinum Yucatan Princess Adults Only All inclusive
Paltinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only - All inclusive Hotel

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All inclusive have a pool?

Yes, this property has 13 outdoor pools.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All inclusive?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All inclusive on 30 May 2024 start from NZ$374.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Yucatan Princess Adults Only - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only - All inclusive?

Self-parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Platinum Yucatan Princess Adults Only - All inclusive located?

Nestled on the beach, this Playa del Carmen hotel is within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach. Gran Coyote Golf is 2 mi (3.2 km) away.

Platinum Yucatan Princess Adults Only - All inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 911 out of 1870 reviews" "
Rating 8 - Good. 483 out of 1870 reviews" "
Rating 6 - Okay. 238 out of 1870 reviews" "
Rating 4 - Poor. 125 out of 1870 reviews" "
Rating 2 - Terrible. 113 out of 1870 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great, always very clean and staff were friendly and helpful. There were lots of entertainment options and the resort was very easy to navigate. Only con would be that the food was not as good as we were expecting, based on previous vacations to Mexico in the past. The buffet was very mediocre and redundant and the a la cartes were not the best, and we tried 4 of the options. The other issue was the dress code for men. Having to wear pants and open toe shoes in 36 degree weather doesn’t seem necessary. My husband wore collared shirts and dressy shorts and had to sit outside because he didn’t have pants. Been to many other resorts in the past and this was never an issue, he was always let in with dressy shorts with no issues. Other than the food/restaurant dress code the resort was a fun, relaxing experience! Would recommend the property to others.
Stayed 7 nights in May 2024

8/10 Good

Reginald Matthew Key,

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall, I loved it. But staff half assed cleaned and the buffet needs major upgrading but the presentation was nice. Found an egg shell in my scrambled eggs (Big piece too), and upon check in they was a half drank can of corona in my refrigerator. Other little things I can be picky about but that was my true only big issues
Stayed 4 nights in May 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for an adults only resort, very enjoyable
Stayed 4 nights in May 2024

8/10 Good

Daisy P

Travelled with partner
Liked: Staff & service
Bed was comfortable but room needs upgrade especially the bathroom tiles. Balcony could have been cleaned from all the bird droppings! The safe battery needed replacing after just being there 1 day. The pool water was warm , although it was 100 degrees out ! The beach was unusable due to all the pile of seaweeds. The food & service was great! The spa was excellent! The coatie animals & iguanas everywhere was a surprise & unsure if they were harmless. Maybe put up a sign giving some explanation of these creatures! Still enjoyed our stay!
Stayed 4 nights in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort only if you have the swim up. The food was okay. Most of the bar staff were great. Waitresses walking pool side rarely came by even if you tipped well. The beach was unusable but not the fault of resort. Clean property. We didn’t have hot water our entire stay but was about the same temp as the pool so it wasn’t the worst. I did call front desk a few times but it wasn’t going to ruin our stay. Bellhops were amazing and friendly. One big and I mean big thing is there’s no timeshare people or presentation.
Stayed 6 nights in May 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Eric, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come back time after time because of the staff. We have made so many friends with the staff which makes the trip so much more relaxing. Our return trips have nothing to do with Expedia.
Stayed 7 nights in May 2024

6/10 Okay

Yolanda

Travelled with family
Liked: Cleanliness, amenities
I gave this property a 5 star all around a year ago. Now its a 3 becausr i had a clogged toilet several times, 2 roaches in my room, and my whole family except 1 person was served raw salmon. Itll be my last stay
Stayed 7 nights in May 2024

10/10 Excellent

Sagit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a truely 5 star.Beautiful and clean,great service and delicious food options without needing to make reservations.Great nightly shows.Beautiful rooms and swimout was a plus. Only down side was pools and swimouts close at 8pm which is very early and they could use more games and activities throughout the resort like board games,table games and casino. Staff was kind and nice.Overall great adult resort.
Stayed 3 nights in May 2024