Grand Palladium Colonial Resort & Spa All Inclusive

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Luxury
VIP Access
5.0 star property
8.2

Very good

Luxury all-inclusive property near Puerto Aventuras Marina

Located close to Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars and a beach bar. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in hydrotherapy, a body scrub and a deep-tissue massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The gym offers yoga classes and Pilates classes; other things to do include beach volleyball, kayaking and basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.

Popular amenities

  • Spa pool
  • All-inclusive
  • Spa
The current price is NZ$419
includes taxes & fees
20 Sept - 21 Sept

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room Deluxe

Down duvets, minibar, in-room safe, desk

Room Deluxe

  • 37 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room

Down duvets, minibar, in-room safe, desk

Room

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room Deluxe

Down duvets, minibar, in-room safe, desk

Room Deluxe

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe

A hotel room with a large bed, two bedside lamps, a view of the outdoors through a sliding glass door, and a small table with chairs.

Deluxe

8.0 out of 10
Very good
(52 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Single Use

A hotel room with a large bed, two bedside lamps, a view of the outdoors through a sliding glass door, and a small table with chairs.

Deluxe Single Use

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
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About the area

Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is on a private beach. While the natural beauty of Akumal Beach and Half Moon Bay can be enjoyed by anyone, those looking for an activity can explore Puerto Aventuras Marina. Travelling with kids? Don't miss Xel-Há Park. Discover the area's water adventures with scuba diving, snorkelling and boat tours nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Kantenah travel guide
View more Resorts in Kantenah
Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

What's nearby

  • A clear, turquoise pool surrounded by rocks and tropical vegetation.
    Cenote Azul
    6 min drive - 7.8 km
  • A clear blue pool with people sitting on wooden benches under a cave.
    Ecopark Kantun Chi
    6 min drive - 8.8 km
  • A beach bar with thatched umbrellas and a sandy shore.
    Xpu-ha Beach
    7 min drive - 8.1 km
  • A marina with various boats docked, palm trees, and a building with a red roof in the background.
    Puerto Aventuras Marina
    9 min drive - 12.0 km
  • Cenote Cristalino
    6 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    71 min drive

Restaurants

  • Pueblito Lindo
    8 min drive
  • Oishi Japanese Restaurant
    8 min drive
  • Aurum (Lobby Bar)
    7 min walk
  • Lobby Bar White Sand
    9 min walk
  • Churchill Bar
    2 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

  • Luxury all-inclusive property near Puerto Aventuras Marina
  • Located close to Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive provides a free breakfast buffet, 2 swim-up bars and a beach bar. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in hydrotherapy, a body scrub and a deep-tissue massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The gym offers yoga classes and Pilates classes; other things to do include beach volleyball, kayaking and basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
  • Other perks include:
    • 5 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
    • Free self-parking
    • Tennis courts, babysitting (surcharge) and concierge services
    • Laundry services, meeting rooms and a porter/bellboy
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 252 rooms offer comforts, such as 24-hour room service and furnished balconies, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Down duvets and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • In-room minibar (all beverages included)
    • Dining availability limited at one or more venues

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Scuba-diving lessons
    • Snorkelling
    • Windsurfing

Land activities

    • Fitness facilities
    • Miniature golf
    • Football
    • Tennis
    • Volleyball

Lessons/classes/games

  • Aerobics

Entertainment

    • On-site entertainment and activities
    • On-site live performances
    • Theme parties

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 009-025-001919/2026

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on 20 Sept 2026 start from NZ$419, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Colonial Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Colonial Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Palladium Colonial Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium Colonial Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

8.2

Very good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach access, great pools, excellent food choices, friendly staff!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were consistently phenomenal! Very friendly and super kind. We loved the pools, and the food was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, excellent food choices. Good entertainment
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and attentive. Enjoyed our stay.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly service
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was incredible. Loved all the restaurant options. Access to all of the lobbies and activities was great.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was amazing. Anything you forget to bring, you can either buy or it is provided for you. The staff are extremely friendly and helpful.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing ester kept our room fully stocked and cleaned. Staff in general was just amazing they made sure you felt like vip all trip. Can’t thank them enough for letting us enjoy our stay at an amazing resort.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in every aspect. They ensured to check in everyday with every staff changes. They were kind, friendly and meet every request. The food was great! Everything about my stay when as planned. Loved this trip!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean renovated room that was comfortable and well stocked
Stayed 8 nights in Jan 2026
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The room needs an update. Staff needs better training. Breakfast was good and the bars.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, we had 13 people at the resort for 7 days and we all had a great time, I just needed to remember to do some more walking before we went, you can really get your steps in here, or you can get rides also lol.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d highly recommend anyone come to this resort. There is truly something for everyone. The property is massive and it has a lot to offer. I would recommend the staff explain in more detail upon arrival of its guests all of the amenities available & how to get there. However, the staff members were always happy to answer our questions. We had an incredible time!
Infinity pool (TRS property)
White Sands Pool
Colonial pool
Colonial pool, swim up bar
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! The beach and views were absolutely beautiful, and there were lots of fun activities to choose from throughout the day. The resort was clean and well maintained, and the staff were super friendly and helpful. I also felt very safe the entire time, which made it easy to really relax and enjoy the stay. Would definitely recommend!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast had a lot of choices. Service was great. We spent most of the time near the sea. The beach is sandy and very good for a long walks
Stayed 11 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time here! The staff are wonderful and the whole resort is so stunning!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great very clean the staff is amazing very friendly and always ready to help a lot of things to do for adults and kids
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, staff, amenities… this was a great vacation, if God let me I’m coming back to this paradise and thanks to Expedia we were upgraded to VIP, that was amazing.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was just wonderful. They made me feel welcome all the time. Miguel was so good at the Hacienda restaurant with his beautiful smile. I can’t wait to come back. Thank you so much for this great experience
This was a beautiful sunshine
Ready for the season
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Initially booked another resort had major troubles. So changed to Grand Palladium Colonial. Absolute amazing. They upgraded our room on arrival at no cost. Lots to do and see. Food was excellent. No complaints from me I will go back to this resort. Loved It!
Grand Palladium Colonial
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very big resort, and the busses will take you anywhere you want to go. Has 3 different vibes, the family/kids pool, the mostly adult pool, and the only adult pool. The drinks were very good, and the food was also really good. I would highly recommend trying the restaurant Helios as it was our favorite. The Italian restaurant Portofino may have been having an off night, because it was not very good and they didn't let you order appetizers???? Quite strange, but overall still a great experience and would highly recommend!!!!
Really good Pina coladas and funky monkeys
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attentiveness of all staff in the restaurants and pools was amazing. The areas inside the buildings as well as outside were kept very clean.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great people, all-around wonderful resort. Facilities and restaurants were very good. Would recommend.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very helpful. Food and drinks were good.
Stayed 5 nights in May 2025