Hello dear Maria!Thank you very much for expressing your comments about your experience at the hotel. We regret that our collaborators did not meet the quality of the service we provide and that your experience was not so satisfactory. We will take on the task of sending a report to the corresponding area so that this situation does not happen again in the future and thus improve the quality of our spaces.We hope to have you back in the not too distant future.Kind regards.

Hello dear guest!It is our pleasure to know that you took the time to give us a rating and express your comments. Here at Princess it is very important to know the opinion of each of our guests and we regret the situations that arose during their stay with us. Your comment It will help improve our service and thus continue providing quality service to each of our visitors.We hope to see you back very soon in the not too distant future.Kind regards.

Thank you for your excellent rating, at Princess we love to make you feel welcome at all times and that you will enjoy our multiple areas. However, we would have loved to know more details about your stay. Your comments help us improve our service. Kind regards

Hello dear Maria Thank you for taking the time to rate us, we are very happy that you enjoyed our resort, however we regret the inconvenience with our WiFi connection. We appreciate your comments. We will take the task of looking for improvements so that this does not happen again in the future. We hope to have you back at Princess soon.

Hello dear guest!We are very grateful for the satisfactory rating. We would like to know if she enjoyed her stay with us. This would help us, as suggestions, to know how we can further improve the service we provide to our guests every day. We hope to see you soon! All the best.

Hello dear TeishanaThank you for your excellent rating, we are very happy that you liked our resort. We would have loved to know more details about your stay. Your comments help us improve. We hope to have you back at Princess soon.

Hello dear AntonioThank you for your detailed review of our Princess hotel. It means a lot to us that you took the time to share your experience with us. At Princess we love to pamper you and make you feel welcome at all times, which is why we understand your discontent and we are sorry that your experience was not the best. However, your comments give us the opportunity to make improvements. Likewise, we give ourselves the task of looking for new ways to prevent this from happening in the future, improving the quality of our dishes and the service we offer. We will pass this report to our responsible department so that there is a solution as soon as possible and our guests experience a great stay only. We hope that in the not too distant future you will allow us to change your perspective and make your stay better than this one.

Hello dear StephanieThank you for your detailed review of our Princess hotel. It means a lot to us that you took the time to share your experience. At Princess we love to pamper you and make you feel welcome at all times, so we understand your discontent and we are sorry that your experience was not the best, we are extremely sorry for the incident presented, we have reviewed our logbook and we did not find a report about this incident, however We will make the report and send it to the corresponding area for follow-up. Likewise, we give ourselves the task of looking for new ways to prevent this from happening in the future by improving the quality of the service we offer.We hope that in the not too distant future you will allow us to change your perspective and make your stay better than this one. Kind regards

Hello dear BradWe appreciate the time you took to rate us, we are pleased to know that your stay was excellent, we would have liked to know more details about your stay at our resort, your comments are always very important to us, they help us to continually improve. We hope to have you back soon at our resort.

Hello dear MichelleWe appreciate your valuable rating, and we love knowing that you enjoyed our resort. We would have loved for you to share more details about your stay, your comments are always very important to us. We hope to see you again soon!

Hello dear ChristopherWe are very grateful for your satisfactory rating. We would love to hear more about your stay with us, which in turn will help us understand how we can continue to improve the service we offer. ¡we hope to see you soon!kind regards

Hello dear YumiWe are extremely happy to have provided you with exceptional service from our collaborators. At Princess we are always prepared for unforeseen events where we give the extra that characterizes us as great hosts. We create unforgettable moments, emotions and memories. Thank you for choosing us. We hope to see you soon on your next visit to Rivera Maya.kind regards

Hello dear JanessaWe are very grateful for your satisfactory rating and know that you will love your visit to our Resort. We would love to hear more about your stay with us, which in turn will help us understand how we can continue to improve the service we offer. we hope to see you soon!Kind regards

Hello dear KellyWe are very grateful for the satisfactory rating. We would like to know if he enjoyed his stay with us. This would help us, as suggestions, to know how we can further improve the service we provide to our guests every day. We hope to see you soon!Kind regards

Hello dear RachelWe are happy that you got the best experience from our collaborators and our facilities that witnessed your wonderful vacation. Comments like yours are highly valued by our team, we will send your mention to our collaborator for greater motivation of our team.

• Hello dear JasonWe appreciate your satisfactory rating. We would have loved to know more about your stay with us, which in turn will help us understand how we can continue to improve the service we offer.¡we hope to see you soon!kind regards

Hello dear JoanneWe are very grateful for your satisfactory rating. We would love to hear more about your stay with us, which in turn will help us understand how we can continue to improve the service we offer. Again, we hope to see you soon!

Hello dear SandraAt Princess we are delighted that you can enjoy 100% of the natural elements that characterize our area and our resort.We appreciate your kind comments.I hope to see you soon.

Hello dear TylerWe are very grateful for your satisfactory rating. We would love to hear more about your stay with us, which in turn will help us understand how we can continue to improve the service we offer. Again, we hope to see you soon!

Hello dear NiahWe really appreciate your positive review. We would like to know more about your visit, which in turn will help us understand how we can further improve the service we offer. Again, we hope to see you very soon! kind regards

Hello dear AglaeWe are grateful for the time you took to rate us. We would have loved to know how your stay with us was, this would help us as feedback to know how we can continue improving the service we offer. Likewise, we hope to see you very soon!Kind regards

Hello dear ConstantinWe are grateful for your visit to the Princess hotel. We are very happy that our facilities met the quality you deserve and that you enjoyed an unforgettable vacation.We hope to serve you soon in the future.Kind regards

Hello dear Carl H.We are very grateful for your positive rating, we regret the situations that arose during your stay with us, your comment helps us improve our service, we will send this information to the corresponding department so that this situation does not arise again.We hope that in the not too distant future you will allow us to change your perspective and make your stay better than this one.

Hello dear ZakWe love knowing that you experienced the magic of Princess. Thank you for sharing your positive review about our services provided as well as the mentions of our collaborators, making you feel welcome at all times.We would love to see you again!kind regards

Hello dear NicoleWe are happy that you got the great Princess experience from our collaborators, especially Raquel in the pool/bar area. We love being able to leave a mark on our guests. Beyond providing them with a complete stay, we are extremely pleased to be able to share enriching activities for our guests. We value your positive comment about our Princess resort.We wait for you soon!

Hello dear IgorAt Princess we love that you feel special at all times because brilliant guests like you deserve unforgettable vacations. We appreciate the extremely positive comments about our resort.We hope to see you soon on your next visit!

Hello dear MahiraWe are very grateful for her satisfactory rating. We would like to know more about your visit, which in turn will help us understand how we can further improve the service we offer. Again, we hope to see you soon!Kind regards

Hello dear JanaWe are extremely grateful to know that your stay with us was extremely pleasant and satisfactory. This motivates us to continue developing as great hosts, which is why we stand out. Likewise, we appreciate your observations about our food in the buffet area, we will forward this information to the corresponding department to take action on the matter regarding this situation.Have a great day, we hope to see you soon on your next visit to the Riviera Maya.kind regards

Hello dear AhmadWe are very grateful for her satisfactory rating. We would like to know more about your visit, which in turn will help us understand how we can further improve the service we offer. Again, we hope to see you soon!Kind regards

Dear guest, we are sorry that your stay with us was not entirely satisfactory. However, your comments give us the opportunity to make improvements. Likewise, we give ourselves the task of looking for new ways to prevent this from happening in the future to continue improving day by day.We hope to see you very soon!

Hello dear JohonWe are very grateful for her satisfactory rating. We would like to know more about your visit, which in turn will help us understand how we can further improve the service we offer. Again, we hope to see you soon!Kind regards

hello dear KarlaWe are very grateful for your positive rating, we regret the situations that arose during your stay with us, your comment helps us improve our service, we will send this information to the corresponding department so that this situation does not arise again.We hope that in the not too distant future you will allow us to change your perspective and make your stay better than this one.

Hello dear Kaylee BrookeThank you for your detailed review of our Princess hotel. It means a lot to us that you took the time to share your experience with the rest of our community and with us. At Princess we love to pamper you and make you feel welcome at all times, we are happy that you enjoyed our facilities and our activities at the hotel. We are extremely grateful and honored that you have chosen us for an unforgettable vacation for which we have characterized ourselves by developing ourselves as great hosts. Have a great day, we hope to see you soon on your next visit to the Riviera Maya.kind regards

Hello dear YeseniaWe are very happy and grateful for your preference with us, at Princess we love to pamper you and make you feel welcome at all times, we love that you make us part of an extremely fun and unforgettable vacation for all our guests. We hope to continue seeing you soon and share more moments with the Princess family.Kind regards

Hello dear AngelaWe are grateful that our team has made you feel welcome at all times as well as giving you the attention you deserve. At Princess we love to provide excellent quality service and personalized attention. We appreciate your satisfactory comment and choosing us for an unforgettable vacation. We hope to see you soon!kind regards

Hello dear KathleenOur commitment is to constantly work to improve the quality of our services. We understand your discontent in your second stay with us, we are sorry that your experience was not the best. However, your comments give us the opportunity to make improvements and, therefore, the opportunity to grow in the quality of services we offer. Likewise, we take the task of sending this information to the corresponding departments in order to provide a solution and look for new ways to prevent this from happening in the future.We hope to see you soon in the future!Kind regards

Hello dear TeresaWe are extremely grateful for such a satisfactory rating. We would have loved to know how your stay with us was, this would help us as feedback to know how we can continue improving the service we provide. Likewise, we hope to see you very soon!Kind regards

Hello dear Robert, thank you very much for taking your valuable time to tell us about your experience with us.We regret and sincerely apologize for the details that were not to our liking. We will take your comments into account to make a report and send it to the corresponding area to improve the quality of our service.We hope that in the not too distant future you will allow us to change your perspective and make your stay better than this one.Sincerely, hotel moyen

Hello dear Alan, we are very happy that your experience at Princess has been wonderful. Your comment is extremely valuable to us as it gives us a broad vision of the service we offer as well as the experiences our guests live within the complex, because at Princess our guests are the most important thing. We look forward to seeing you soon on your next visit to continue providing an unforgettable vacation for you and those you love most!Kind regards

Hello dear Paulthank you very much for taking the time to share your experience on your recent visit to our hotel. We deeply regret that we have not met all of your expectations during your visit, we greatly appreciate your comment, where we will take more emphasis and care to continue improving our service, our guests are the most important thing to us and we love that they experience the magic of Princess.We hope to see you in the future!Kind regards

Hello dear Veronica, we are happy that you have experienced the magic PrincessWe are honored to have made your vacation unique and magical, as well as our staff and facilities will provide you with the greatest comfort and satisfaction since we love that our guests feel at home, we also appreciate your time for leaving us a satisfactorily positive comment. We hope to see you soon on your next visit!Kind regards

Hello dear Edward, thank you very much for your excellent rating and for taking your valuable time to tell us about your experience with us.We wholeheartedly appreciate the time you have dedicated to giving us your affectionate words, without a doubt your comments will be well received by all the staff, comments like this make our commitment to our guests continue to grow.I hope to see you soon and coincide with your return in Princess

Hello dear RuthyThank you for your detailed review of our Princess hotel. It means a lot to us that you took the time to share your experience. At Princess we love to pamper you and make you feel welcome at all times, which is why we understand your discontent and we are sorry that your experience was not the best. However, your comments give us the opportunity to make improvements. Likewise, we give ourselves the task of looking for new ways to prevent this from happening in the future, improving the quality of our dishes and the service we offer. We will pass this report on to our responsible departments so that there is a solution as soon as possible and our guests experience a great stay only.We hope that in the not too distant future you will allow us to change your perspective and make your stay better than this one. Kind regards

Hello dear Anthony, we are glad for your generous positive rating.We are honored to be part of unforgettable moments during your visit to the Mayan Riviera, and we are also grateful that our entertainment team has provided you with authentic and unmatched fun. We are delighted to have met your standards in service and food with our sports bar collaborators and our facilities! Thank you for choosing Princess for an unforgettable vacation, we hope to see you soon!Kind regards

Hello dear Cathy. We would have loved for you to share with us what your experience at the hotel was like. Remember that your opinion is important to us. We appreciate your trust in us for your stay and we hope to welcome you again in the future. Kind regards.

Hello dear Roger, thank you very much for your excellent rating. We would have loved for you to share with us what your experience was like living the magic at the Princess hotel. Remember that your opinion is important to us so that we provide you with better experiences every day. We appreciate your trust in your stay and we hope to welcome you again in the future.Kind regards.

Hello dear Gavin, we are glad for your generous positive rating.We thank you for highlighting the cleanliness and comfort of our facilities. We take the cleanliness and maintenance of our space very seriously to ensure that our clients feel comfortable and safe, experiencing the magic in our Princess hotel with trained staff and highly selected details to make your stay unmatched on our Mayan Rivera.kind regards

Hello dear David,Thank you very much for taking the time to share your experience on your recent visit to our hotel. We deeply regret that we have not met all of your expectations during your visit, as well as the inconveniences that occurred during your stay. We greatly appreciate your comment, where we will take more emphasis and care to continue improving our service in our complex in general as well as in the of our collaborators, so that our guests experience the magic of Princess. We hope to see you in the future!Kind regards