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Overview of Holiday Inn Express London - ExCeL

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Desk, blackout curtains, iron/ironing board, cots/infant beds
Desk, blackout curtains, iron/ironing board, cots/infant beds
Desk, blackout curtains, iron/ironing board, cots/infant beds
Desk, blackout curtains, iron/ironing board, cots/infant beds

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationExcel Exhibition Centre10 min walk
    AirportLondon (LCY-London City)3 min drive
    Popular LocationO2 Arena18 min drive
    Popular LocationTower Bridge23 min drive
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  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Room
  • Room, 1 Double Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking
  • Room, 1 Queen Bed with Sofa bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsRoom, 1 Queen Bed with Sofa bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking (2 PERSON)

    4.4/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, 2 Single Beds, Non Smoking (2 PERSON)
  • Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

About this area

London

Located in London's Docklands neighbourhood, Holiday Inn Express London - ExCeL is near the airport and near the beach. O2 Arena and Emirates Aviation Experience are cultural highlights, and some of the area's notable landmarks include St. Paul's Cathedral and London Eye. Looking to enjoy an event or a match while in town? See what's going on at Excel Exhibition Centre. Guests love the hotel's central location.
Visit our London travel guide
Popular Location

What's nearby

  • Excel Exhibition Centre - 10 min walk
  • O2 Arena - 18 min drive
  • Tower Bridge - 23 min drive
  • Tower of London - 29 min drive
  • The Shard - 31 min drive

Getting around

  • Royal Albert Station - 2 min walk
  • London West Ham Station - 7 min drive
  • AirportLondon (LCY-London City) - 3 min drive

Restaurants

  • Yi-ban - 3 min walk
  • Fox@Connaught - 8 min walk
  • Docksider Restaurant - 9 min walk
  • Espressamente - 18 min walk
  • Pilots - 18 min walk

About this property

Holiday Inn Express London - ExCeL

3-star London hotel in Docklands, near Excel Exhibition Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. Free weekend breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and meeting rooms. All 204 rooms offer free WiFi, coffee makers and flat-screen TVs with cable channels. Other amenities available to guests include pillow menu, hairdryers and showers.
Holiday Inn Express London - ExCeL offers 204 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 10 per night

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel London
Holiday Inn Express London - ExCeL Hotel
Holiday Inn Express London - ExCeL London
Holiday Inn Express London - ExCeL Hotel London

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express London - ExCeL and receive a full refund?
Yes, Holiday Inn Express London - ExCeL offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express London - ExCeL cancellation policy on our site for more details about any exclusions or requirements.
Is Holiday Inn Express London - ExCeL pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express London - ExCeL?
Self-parking is available for GBP 10 per night.
What time is check-in at Holiday Inn Express London - ExCeL?
Check-in is from 2 PM - 11:00 AM. Late check-in is available during limited hours.
What time is check-out at Holiday Inn Express London - ExCeL?
Checkout is at 11 AM.
Where is Holiday Inn Express London - ExCeL located?
Located in Docklands, this hotel is 0.5 mi (0.8 km) from Excel Exhibition Centre and 3 mi (4.9 km) from Emirates Aviation Experience. Westfield Stratford City and O2 Arena are also within 6 mi (10 km). Royal Albert Station is only a 2-minute walk and Prince Regent Station is 10 minutes.
4.2
Very good
5 - Excellent
422
4 - Good
408
3 - Okay
108
2 - Poor
25
1 - Terrible
13

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Given current situation all guidelines were followed and felt safe.
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
easy access to the transport network with Royal Albert DLR nearby. very good hotel given the price point - warm room and spacious room
Stayed 8 nights in Sep 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Amenities, property conditions & facilities
Handy for the DLR for quick trips to anywhere in London. No explanation of lack of housekeeping so after a long day out found room still a mess no towels, tea, coffee, etc. Charged over £27 for 2 single measures of Baileys.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere very clean all the staff were wearing masks and signs for customers to as well though not everyone did....
Stayed 1 night in Aug 2020

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
All the staff were exceptionally friendly and pleasant. Hotel was very clean but the hallway and room had a weird smell.
Stayed 1 night in Aug 2020