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"Cleanliness and friendliness"

"Our door wasn’t able to be locked from the inside, making our overnight stay feel unsafe. There is a parking lot (paid) across the street and there was an attendant there but he was asleep. Overall, I would not recommend because it didn’t feel safe. "

"Staff has attitude esp the girls in the front desk."

"Happening place but the rooms were outdated. Staff is great! "

"Everything about our stay was great, except the pigeon problem. Invading pigeons every time we tried to sit on the patio and pigeon droppings ALL OVER the patio. Other than that, staff was great, service was great, pool and beach great. "

"The resort itself was nice. The cleanliness wasn’t up to the Fairmont standard we are used to"

"Excellent!"

"Staff was friendly and accommodating. View is gorgeous. Location is perfect."

"Ok but expect 2-Star service and poor amenities. The gym was ok. Parking was complicated. Many good walk to locations nearby. Don’t linger at the hotel. The staff are not very friendly."