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Hyatt Place San Juan

3.5 star property
Travelers find their perfect retreat near the Puerto Rico Convention Center with convenient to-go breakfast and a peaceful garden space to unwind

Choose dates to view prices

Hyatt Place San Juan is steps from the Puerto Rico Convention Center, offering to-go breakfast and a welcoming terrace. The Placery serves lunch and dinner, while the garden offers a peaceful spot with free WiFi. Helpful staff and self-parking options enhance the stay experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$573
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(97 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Room (2 Queen Beds with Sofa Bed)

Room (2 Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(95 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(51 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Room (2 Queen Beds with Sofa Bed)

Room (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, Multiple Beds, Pool View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
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About the area

Located near the beach, Hyatt Place San Juan is in Santurce, a neighbourhood in San Juan. Shoppers can visit Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Carolina Beach. Looking to enjoy an event or a match while in town? See what's going on at Jose Miguel Agrelot Coliseum. Visit our San Juan travel guide
Map
Avenida Fernandez Juncos 580, San Juan, 00907

What's nearby

  • Condado Beach which includes general coastal views and a coastal town
    Condado Beach
    16 min walk - 1.4 km
  • Sheraton Casino
    4 min walk - 0.4 km
  • Distrito T-Mobile
    5 min walk - 0.5 km
  • Puerto Rico Convention Center
    7 min walk - 0.6 km
  • Pan American Pier
    10 min walk - 0.9 km

Getting around

  • Hato Rey Station
    5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    11 min drive

Restaurants

  • Medalla Arena
    6 min walk
  • Metropol Restaurant & Bar
    4 min walk
  • Patria Yards
    5 min walk
  • Pudge’s Pizza
    5 min walk
  • Choices Sheraton
    5 min walk

About this property

Hyatt Place San Juan

Hotel near Sheraton Casino
Located close to Puerto Rico Convention Center and Distrito T-Mobile, Hyatt Place San Juan provides a free breakfast buffet, a corner/local shop and a terrace. The on-site restaurant, The Placery, offers lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool along with a waterslide, sunloungers and pool umbrellas
  • Self-parking (surcharge), express check-out and express check-in
  • Meeting rooms, a 24-hour front desk and ATM/banking services
  • A banquet hall, smoke-free property and luggage storage
  • Guest reviews say great things about the breakfast, helpful staff and location
Room features
All 149 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 48-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

Similar properties

Outdoor pool
Hyatt House San Juan
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,012 reviews
The price is NZ$562
includes taxes & fees
10 Mar - 11 Mar
Hyatt House San Juan
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference centre (3,184 square foot of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

Does Hyatt Place San Juan have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hyatt Place San Juan?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on 16 Mar 2026 start from NZ$573, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place San Juan pet-friendly?

Yes, Hyatt Place San Juan allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt Place San Juan?

Self-parking is available for USD 18.00 per day.

What time is check-in at Hyatt Place San Juan?

Check-in start time: 4:00 PM; check-in end time: 5:00 AM.

What time is check-out at Hyatt Place San Juan?

Checkout is at 11:00 AM.

Where is Hyatt Place San Juan located?

Located in Santurce, this hotel is within a 10-minute walk of Sheraton Casino, Distrito T-Mobile and Puerto Rico Convention Center. Pan American Pier and Condado Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place San Juan Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1056 out of 1505 reviews
Rating 8 - Good. 230 out of 1505 reviews
Rating 6 - Okay. 115 out of 1505 reviews
Rating 4 - Poor. 56 out of 1505 reviews
Rating 2 - Terrible. 48 out of 1505 reviews

Reviews

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and surrounding area are wonderful. The hotel staff was really nice and professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Yes everyone was very helpful and the rooms ate clean. The bar has great cocktails and food.
Stayed 1 night in Jan 2026

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk staff!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Clean and with friendly staff. Great location - 5 min walk to Distrito Tmobile and short ride to Old San Juan abd Condado.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel with friendly staff! The front desk and the hotel cleaning staff were amazing. The hotels restaurant had good food and also friendly workers!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Tanai

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Stayed one day before my cruise and had to stay another when out flight got cancelled. Staff was great rooms were spacious. Had no issues what so ever. Beautiful pool, nice bar, and breakfast was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was very friendly and knowledgeable, nice pool area and good location for convention center needs
Stayed 1 night in Jan 2026

10/10 Excellent

JULIA

Liked: Cleanliness, amenities, property conditions & facilities
Due to the snow in the Northeast, the hotel was very crowded. The staff, rooms and public areas were fine.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous!!
Stayed 1 night in Dec 2025

10/10 Excellent

GLORIA

Liked: Cleanliness, amenities, property conditions & facilities
We liked this Hyatt because of close to pier port and free shuttle to beach and Old San Juan
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean amenities was great and people very nice 👍 the pool was very beautiful i will stay again ❤️
Stayed 7 nights in Nov 2025

8/10 Good

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and close to restaurants, only issue is shower only had very hot temperature with nothing in between
Stayed 1 night in Jan 2026

8/10 Good

Nithphaphone

Liked: Cleanliness, amenities, property conditions & facilities
We appreciated the shuttle to Escambron beach, T mobile center, and old San Juan! Breakfast was average with eggs, meat, breads, and fruit. Water pressure was terrible but water was HOT! Room stayed cool. Would recommend to others wanting to explore this side of the island!
Stayed 4 nights in Jan 2026

10/10 Excellent

Sugeily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is so comfortable, great view, very clean. Staff are very friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff was great and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
nice and clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to see old San Juan and t mobile center. Very helpful and friendly staff too
Stayed 2 nights in Aug 2025

6/10 Okay

Joel

Liked: Staff & service, property conditions & facilities
The staff was excellent, and the hotel itself was quite nice. The pool was great for the kids. Unfortunately, our room smelled like mildew or body odor. The hotel was fully booked. They did change our room the following day and that room was fine.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
It exceeded expectations! The staff was amazing! The place was decorated beautifully! The room was clean! We loved the pool are and we had a blast. We created beautiful memories and for that I’m grateful..
Stayed 1 night in Dec 2025

10/10 Excellent

Onris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in excellent condition. Very well situate and the staff is very friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great option to stay in the San Juan area. The T-Mobile District is located just across the street, and old San Juan is less than 10 minutes away by car. The staff is very helpful and maintains the place clean. Highly recommended.
Stayed 4 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and very helpful. Room was clean, nice and a great size for value. The included breakfast was very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2025