Nishi Ward Hotels, Saitama

"Room was spacious and well maintained. I had a great view. And the room amenities are down to details. Loved it. The location is also close to metro stations and good restaurants "

"Good to stay"

"The BEST hotel I’ve ever stayed in. Absolutely not a single complaint. We stayed in the executive suite king bedroom and it was amazing. They had a lounge exclusive for the executive suite with a breakfast buffet with a wide selection of nutritious foods great for the health, especially when you’re on vacation. There was a snack time throughout the day then cocktail hour. This was all included too with the stay, AMAZING experience it definitely elevated the entire experience. Service was impeccable, the workers and servers are extremely friendly, polite and helpful. The room itself was spacious, bathroom had plenty of space too and the toilet was heated and the shower had 3 different options. A bath tub, a rainfall shower and a removable handheld showerhead. They also offer sending your bags to your next hotel but just be sure to let them know 2 days in advance. Will definitely be staying here next time I come back to Tokyo. Thank you for an amazing experience!"

"The staff were fantastic, super polite. Service was always prompt and issues handled swiftly. The only thing I would offer as a warning to visitors is to keep in mind that the cheaper single rooms are designed for one person, definitely not two visitors from north america. This is not a fault of the hotel or its staff, just a statement of fact."

"Clean. Great staff "

"Staff was nice, clean room, spacious "

"Good accommodating!!!"

"Fantastic stay!"

"Clean and courteous!"