Room was ok but noisy as it was facing a really noisy road. The bathroom was definitely in need of renovation, especially the sink and the bath tub.
Nice spa area on the 7th floor with gym, sauna and jacuzzi.
Staff at the reception pleasant and helpful.
"Fantastic location - great value esp. with free so"
We were only in Vienna for a night but this hotel is a fantastic location. The staff were really helpful and it is great to have free soft drinks available from 12noon to midnight.
The hotel is clean and comfortable with free wifi. If we return to Vienna we definitely plan to stay here again.
Hotel is clean and hotel staff in the lobby front desk are friendly, helpful. It is located in the shopping center with many restaurants.
It would be nice that the hotel would include a complimentary breakfast for customers. I am glad the restaurants are so close to the hotel where I survived to find food to eat during my stayed. Weather extremely hot upon arrival, glad hotel has A/C, however, a/c is too noisy loud, once a/c is on, I could hardly hear the TV, and I am hesitated to put TV on a high volume because I might disturb other people next to my room. Observed cleaning ladies not consistent in room cleaning, for example, there were days used drinking glasses and mugs not replaced. One incident cleaning lady just entered to my room without knocking my door, glad I am ready to leave my room. Staff may need more training for courtesy.
Good breakfast, friendly staff and good location. On the downside, WiFi problems in room and a shower that leaked onto bathroom floor, and the family room was a bit cramped. Not sure the aircon was very effective.
The Motel One Wien-Westbahnhof is located directly in the new-built train station Westbahnhof and offers a perfect and …More
From a warm welcome at the front desk, to a beautiful room on the 6th floor with a balcony overlooking the gorgeous buildings of Vienna, this is a great hotel for a week-end in the city. Wifi is fast, room was lovely, staff were kind. Plus it's affordable! Falkensteiner hotels in Europe are the best. We'll be back!
Superlative in every respect! The hotel staff is incredible - they make every effort to please. Our room was incredibly spacious, lovely and comfortable with every amenity including a pillow menu to choose from. The breakfast buffet is fabulous and the whole package is simply exquisite.
Traveller from LI, NY
The enchanting hotel blends the warmth of intuitive service and modernist design with revitalized piece of Viennas history …More
The hotel was really cheap (more like the price of hostels), i got a good deal from Expedia for a private room with a shared bathroom. Luckily there weren't a lot of people on the floor so had no trouble with the shared bathroom. The hotel rooms are somewhat old but not messy or anything.
I only stayed for 2 nights in this hotel, so I cannot give much review on their facilities. It's only 15minutes walk from Wien Westbanhoff railway station. And my room has the basic necessities required for a short stay. The hotel has a lift which is rare in Europe. There's also a nearby drugstore if you need.
The excellent service and the quiet location, close to the city centre, are the reasons why most of the guests become regular …More
Once a poor, overcrowded neighbourhood of textile workers, the 7th Bezirk has regenerated into a trendy student enclave. Visitors hone in on the feisty modern art in the MuseumsQuartier, while cafés, pubs and a thriving folk music and theatre scene keep Neubau humming into the wee hours.