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So welcoming, comfortable & relaxing. Very convenient for transport anywhere, but the staff were excellent, nothing was too much trouble.
The hotel itself is flawless. Beautiful common areas with the most amazing staff. Room was full of technology great bathroom and very spacious. Has a cigar/smoking room to die for. One of my best nights in Vienna was sitting in that room smoking a cigar and drinking bourbon with my travel mates! ...
Everything about the hotel was quaint and nice. It was very clean and the staff was very gracious and helpful. I would recommend bringing earplugs, however. There is a discotek across the street and you could hear the music clearly most of the night.
Expedia made a mistake on the reservation date (one day less) When we got back in the evening (with all our things in the room) they had cancelled the room key operation and the room was not made up, still, they charged us full price for that additional night. Furthermore the phone in the room did ...
The rooms were hot. They were able to fix two rooms but our third room was not fixed. House keeping never replaced soaps etc and did not remove and replace used coffee cups and glasses.
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