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Hotel Kaiserhof Wien

4.0 star property
Vienna's tranquil urban retreat near St Charles Church delivers comfort with a standout breakfast and meticulously maintained grounds

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Hotel Kaiserhof Wien in central Vienna offers a peaceful escape with eco-friendly touches. Rejuvenate at Spabereich, browse Naschmarkt, visit Vienna University of Technology, or relax by the lobby fireplace. A coffee shop/cafe and multilingual staff enhance the experience.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double Room

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Business Room

Business Room

Business Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Egyptian cotton bed sheets
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Located in Wieden, a neighbourhood in Vienna, Hotel Kaiserhof Wien is near a metro station. Belvedere and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Ernst Happel Stadium and Schönbrunn Palace. Naschmarkt and Vienna State Opera are two other places to visit that come recommended. Visit our Vienna travel guide
Map
Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

  • Vienna - St. Charles's Church - Austria
    Karlsplatz
    2 min walk - 0.2 km
  • St. Charle\'s Church which includes a church or cathedral, a pond and religious elements
    St. Charles Church
    2 min walk - 0.2 km
  • Vienna_Naschmarkt_6070519-6953
    Naschmarkt
    5 min walk - 0.4 km
  • Vienna State Opera featuring heritage architecture and interior views as well as an individual female
    Vienna State Opera
    8 min walk - 0.7 km
  • Vienna University of Technology
    2 min walk - 0.2 km

Getting around

  • Resselgasse Station
    3 min walk
  • Quartier Belvedere (Arsenalstraße) Station
    4 min drive
  • Vienna International Airport (VIE)
    35 min drive

Restaurants

  • Mani Im Vierten
    4 min walk
  • Nam Nam Dabba
    3 min walk
  • Knockbox
    4 min walk
  • No Panic Coffee
    2 min walk
  • SHU Spicy Sichuan Food
    4 min walk

About this property

Hotel Kaiserhof Wien

Upscale hotel near St. Charles Church
Located close to Vienna University of Technology and Naschmarkt, Hotel Kaiserhof Wien provides a coffee shop/cafe, a library and dry cleaning/laundry services. Take some time to relax at the on-site spa. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A banquet hall, a lift and meeting rooms
  • A computer station, smoke-free property and concierge services
  • Guest reviews say great things about the breakfast, helpful staff and first-rate property condition
Room features
All 74 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 26 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self-parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is Hotel Kaiserhof Wien pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Kaiserhof Wien?

Self-parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Kaiserhof Wien?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Kaiserhof Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Kaiserhof Wien located?

Located in Wieden, this spa hotel is within a 5-minute walk of Vienna University of Technology, St. Charles Church and Naschmarkt. Vienna State Opera is 0.5 mi (0.7 km) away. Resselgasse Station and Paulanergasse Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kaiserhof Wien Reviews

9.8

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 848 out of 1001 reviews
Rating 8 - Good. 123 out of 1001 reviews
Rating 6 - Okay. 18 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, friendly staff, great breakfast, wonderful room
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, classic hotel in a central part of Vienna.
Stayed 3 nights in Dec 2025

10/10 Excellent

Edith Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The gym was also a great plus.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mitsuru

Liked: Cleanliness, property conditions & facilities
Very good services and great hospitality
Stayed 4 nights in Dec 2025

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful personalized service, spacious rooms and a breakfast buffet with endless selection. Great location too! We wouldn't hesitate to stay here again
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Oustanding breakfast. Easy walking distance to all sites.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. A bit of a walk to Inner Stadt but worth the walk due to such a nice hotel. Great staff and nice bar
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was located within easy walking to shopping and venues. The buffet breakfast was outstanding with many different options from cereal to hot foods like pancakes and bacon. Fresh pastries and fruit and veggies. A helpful and friendly staff greeted us when we walked in. We will stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel!! The staff was so helpful and friendly. The water pressure in the shower was heaven. The breakfast was 10/10 and should not be missed. The bar and location were all convenient. Will recommend to everyone.
Stayed 3 nights in Dec 2025

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing!! Excellent service, spectacular rooms, great amenities,
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Everything was very clean and staff very kind and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central hotel - very easy walks to the city sites. The staff was excellent - front desk recommended great restaurants within easy walking distance. Room was well appointed and comfortable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian W.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and stylish hotel. Great bar. In a quiet university neighborhood walkable to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walkable to the city centre
Stayed 6 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely incredible!
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent and very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and terrific breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Breakfast was so very good, lots of healthy choices, good cooked food and extremely pleasant and professional staff. The hotel was on a quiet side street, minutes from the main part of the city so a perfect location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
The hotel exceeded our expectations. It is cleaner than any hotel I’ve ever been in. The breakfast buffet was AMAZING! You get your own personal tea pot, honey was from a fresh honeycomb, the cheese selection unparalleled. Highly, highly recommend the hotel.
Breakfast tea station
Pastry table at breakfast
Our hotel room
Front of hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful. Staff was super friendly and helpful. Clean room and bathroom. Breakfast buffet was fabulous!! I highly recommend this hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Close to central Vienna, great breakfast, wonderful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel in Vienna

Wonderful hotel, great breakfast, ideal location, friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff. Breakfast was phenomenal! I would recommend this place in a heartbeat and would most certainly return again.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay especially the friendliness of the staff very much. Next time we visit Vienna we will definitely stay at the Hotel Kaiserhof.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, quiet and nicely decorated. The hotel is within easy walking distance of a number of attractions including Karlskirche and the Belvedere.
Stayed 1 night in Sep 2025