Kamisuwa Onsen Hotels, Suwa

"Room, staff and food are exceptional. "

"Decent place but I would probably not stay here again. The mattress felt like a box spring and was very hard, the walls were stained and the wallpaper was ripping in some areas, the walls were thin so you can easily here rooms beside you talking, on top of the fridge and desk there was dust and it looked like that hadn’t been wiped down in a while and my rooms floor had a black spot stains. I don’t think it was worth the price and I would rather spend a little more next time to get a better...

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"食事も美味しく、温泉はちょうど良い湯加減で最高でした。スタッフの方々も親切でいい宿でした。"

"Average hotel with good staff but very overpriced for what it offers."

"The perfect Ryokan! I will return! "

"Clean room, helpful staff excellent breakfast "

"Wonderful place!"

"Clean room, attentive staff. Complimentary breakfast was buffet style with Western and Japanese options."

"The hotel is conveniently located and within walking distance from places of interest, such as the Matsumoto Castle, Nawate Street."

"excellent hotei in all aspects. nice and comfortable room, bathroom and breakfast."

"Very good location, nice room, I loved the massage chair . "

"Nice Hotel in Matsumoto with a fantastic location. The cleaning and amenities were spot on. The front desk was of particular note and very helpful."

"Great location, just a short walk from the station. It was very convenient for visiting Matsumoto Castle and other nearby sights. The bathroom was spotless, and the rates were affordable. I would happily stay here again on my next trip to Matsumoto."

"Very friendly and helpful staff. Clean comfortable room. Extensive food and drink services. Great breakfast buffet."

"Great staff, food, location and experience! "

"Great stay"

"Clean well located place to stay."