Kamisuwa Onsen Hotels, Suwa

"The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money."

"The perfect Ryokan! I will return! "

"The location was great with Katakurakan right in front of Hotel."

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"Average hotel with good staff but very overpriced for what it offers."

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Great staff, food, location and experience! "

"Lively hotel in excellent location "

"Perfect location in Matsumoto"

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"Location was amazing and staff was super helpful. "

"Breakfast was great, room was clean, staff was excellent, onsen was a treat"

"Excellent location next to the station, clean and comfortable room, great complimentary buffet breakfast, excellent value."

"Breakfast is good and the onsen is nice. Will stay in Dormy Inn again."

"Great hotel for the price"

"It's a very comfortable facility, although the hotel looks old. "

"The beds and pillow were quite hard. Basic hotel"

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"Lovely hotel with excellent staff and service. "

"Location of its facility is surrounded by magnificent and beautiful mountains with lots of green, atmosphere is totally different from big city Tokyo. The owner of pension is quite friendly, and capable to treat guest with "omotenashi" from his long experience. "