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"Convenient to walking around area and close to cruise terminal."

"Everyone was nice. Great central location. Very good for one or two nights. Bed and bedding very comfortable."

"Clean decent room, however, I had trouble sleeping due to traffic and public noise as the large single-glazed window faced a busy main road, and it felt almost like being outside."

"Loved this hotel. Loved the decor, staff, location and breakfast. What I didn't love was that the pictures posted on Expedia showed a much bigger room than I got including space for a couch. We could barely squeeze by the bed whereas the two other couples we were travelling with did have rooms as advertised."

"I arrived at the park to be told that the hot tub I had paid for wasn’t working. I was refunded £100 which is what I paid for it. It wasn’t fixed during my stay we had 4 night stay. Had food at the bar what I ordered wasn’t what I got so was disappointing. We went to the entertainment area one night bar stuff slow and came across rude like couldn’t be bothered to serve rather be chatting with other staff also I put my dirty glasses on the bar that was still there 45mins later when we left. This site could be lovely "

"Only one small problem - no iron in the room - only a garment steamer was available which did not take out the wrinkles in my clothes. Plus no operating instructions were with it."

"Perfect place for those taking a cruise from Southampton. We walked to the Sea City Museum. Hotel is close to the port and the train station."

"Reception staff were very welcoming, room was very clean, and breakfast was very nice. I didn't like the attitude of the women in the spa section, felt like they were talking down to me had a lot of ego and arrogance, not sure if it was a colour thing. "

"Excellent location. Parking in underground car park good and inexpensive. Staff were very helpful. The Air conditioning was not functioning however was being repaired. As the weather wasn’t too bad this was not an issue during our stay."