Hato Rey Sur Hotels, San Juan

"We had a great trip! The property is very clean and well situated, and the amazing staff worked extremely hard to accommodate our every need! The rooms are not very big, but we had a beautiful view of the ocean. The breakfast buffet at the lower level restaurant is good, but not worth $40 unless you have big eaters. Elevators tend to get busy at times, so plan accordingly if you are in a rush. The pool cabanas are worth the rental once or twice, and the staff outdoors by the pool are all wonderful. We will truly miss everyone we met while we stayed here and would definitely return to this resort! "

"Location was nice, close to airport and walking distance to a few restaurants. Right on the beach, chairs and umbrellas were free. Pool was nice. Hot tub was very nice, too. We didn’t like the fact that there were no microwaves on the property available to clients, so if you have any leftovers that require heating up don’t even bring them to the hotel. Coffee takes a long time to be prepared at the coffee shop in the lobby. Also the folks working at the coffee shop seem miserable and are not friendly. Minimal cleaning in the room was done by housekeepers. We finished the tissues within the first two days of our stay and they didn’t replenish or bring new tissues. Food was ok, better options are at local restaurants nearby. Overall it was an ok stay. Next time we come to PR we will most likely stay somewhere else though. "

"The room was sme"

"Breakfast was soo so, scrambled eggs so dry and look like made the day before, potatoes no taste good. The attention was excelent. The Restaurants at the second floor was so good."

"Beautiful property will return in the future"

"Staff was awesome, grounds were well kept, rooms were cleaned well. Great location, really private. Great beach front and pool."

"We had a great time in the pool."

"The hotel is an older hotel. Renovations were made on the lobby area and first floor but the rooms and hallways have seen better days. There are two elevators in the lobby area but one of them was out of service the entire time I stayed at the hotel. "

"Great location if you want to be close to the airport. I would say that price is high for the quality of this place. We stayed here twice because we needed to get to the airport. It was nice to have a restaurant right there and the kids liked the pool. There was air condition and the beds are decent, the staff were friendly and I would stay again but I felt the cost was too high compared to other nicer places we stayed at in PR. However, I think the main reason for this is the proximity to the airport. If you need that, this is a good option. "