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The Looking Glass Hotel

2.0 star property

Choose dates to view prices

The Looking Glass Hotel provides a terrace and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is NZ$212
includes taxes & fees
26 May - 27 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM

Early check-in subject to availability

Early check-in fee: USD 50

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Looking Glass Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Looking Glass Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Looking Glass Hotel on 26 May 2026 start from NZ$212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Looking Glass Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at The Looking Glass Hotel?

Checkout is at 11:00 AM. Late checkout is available for USD 50 (subject to availability).

Where is The Looking Glass Hotel located?

Located in Santurce, this hotel is within 1 mi (2 km) of San Jorge Children's Hospital and Jose Miguel Agrelot Coliseum. Casino del Mar at La Concha Resort and Condado Beach are also within 3 miles (5 km). Sacred Heart Station is 14 minutes by foot and Hato Rey Station is 23 minutes.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 319 out of 428 reviews
Rating 8 - Good. 65 out of 428 reviews
Rating 6 - Okay. 28 out of 428 reviews
Rating 4 - Poor. 9 out of 428 reviews
Rating 2 - Terrible. 7 out of 428 reviews

Reviews

Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities
Great and friendly staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
good area clean room overall would stay again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking little hotel Perfect for cruise terminal Only a short cab ride away Great staff and lovely quality
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sadra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and the customer service was top tier!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jamya

Liked: Staff & service, property conditions & facilities
Clean room , staff was respectful and very helpful not many store near by
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service
I would definitely stay here again. I really had a great stay. There some issues with the hot water but still a pleasant stay.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing. The staff were so kind, the rooms were clean and they did their best to accommodate us. Thank you so much for the great service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area!! Not far from clubs and good food.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Alisha

Liked: Cleanliness
Staff was friendly and informative. Room was great. Only negative thing was we had no hot water in the shower!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to check in with the front door and room code provided to us before arriving.
Stayed 1 night in Mar 2026
Verified

8/10 Good

DARREN

Clean room, nice air conditioning, comfortable bed!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Was clean and comfortable and has everything closed
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very pretty and modern hotel. The staff was very helpful and kind. And the place was super clean. The only thing was parking but it’s to be expected as it’s in the city. They do have parking pass but it’s 2-3 blocks away from the hotel.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Melany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean it is walking dosta
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and welcoming staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phylicia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, smells fresh and clean. No elevator, so if you need accommodations ask in advance. Staff was very friendly and helpful. Would definitely recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. The hotel was very clean. Hotel staff were excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel with a modern and comfortable vibe. The place felt safe and the room was clean and well designed. Even though we arrived late, the process was smooth and everything went well. The only downside is that there’s no on-site parking, so you have to find street parking nearby, which can be a bit challenging. Other than that, we enjoyed our stay and would definitely come back.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The room was very clean and accommodating for are stay. We will be recommending your hotel to friends and family. And the staff, very friendly and gave good advice regarding the restaurants in the area. Enjoyable stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Valerie

Air conditioning very good. No shops nearby. In business district.Staff wonderful. Clean room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms in a very quiet neighborhood
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
The room was small, but clean, newly renovated modern style, bed very comfortable, ac good, quiet room. Free parking could be an issue, and too far to walk to the beach, but a nice place and nice part of the city
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property - plenty of room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Marsha

Liked: Cleanliness, staff & service
The staff were wonderful, the rooms were spacious. Bed a little too firm, but we only stayed one night so it was fine. What we didn’t realize was there is no elevator. It was ok for us, however the 4 th person in our party canceled at the last minute, would not have been able to get up the stairs if they came.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melinda Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- very clean and staff is polite and helpful. Rooms are comfortable, bed was a little firm for my taste, but I like to sleep super soft. Would definitely stay again.
Stayed 1 night in Dec 2025