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"Great location, just a short walk into town. Very friendly and helpful staff. Room was very clean and had a lovely ensuite. Only downside was a loose toilet seat and extremely small pillows. Nevertheless we would use this hotel again. "

"The hotel is very tired looking. Breakfast was poor and needs more organising; bread not filled, no glasses available, food not available although 30 mins till breakfast ended. Gym facilities and pool was good as well as the bar and its menu. Overall a nice located hotel but needs some updating."

"Lovely clean room. Really helpful staff. Good breakfast- black pudding not great but everything else was lovely "

"Great family stay. We got a suite which was great value for money. The breakfast was great. "

"Excellent for gf breakfast, spa is one of the best hotel spas I’ve stayed in and all the staff are really friendly. Room dated but view was amazing "

"Lovely hotel, beautiful spa, staff lovely, will definitely return "

"Excellent all round "

"Grrat parking and location"

"Fabulous, beautifully decorated bedroom with nice toiletries and refreshments tray. Breakfast was amazing, local ingredients (quality), tasty fruit salad, freshly squeezed orange juice and a surprise Easter egg on Easter Sunday. They think of lovely touches like complimentary cake in the afternoon. Have stayed in lots of places in Keswick but this place is the best. Definitely returning next year. Also staff are so friendly and nothing is too much trouble. They make you feel special "