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"Hotel is well located for the city with a convenient car park. All the staff we came into contact with were lovely, polite and helpful. The room was clean as was the bathroom but everything is very dated. The bed was very uncomfortable. The shower head was held up with cable ties and an elastic band! There was an average choice at breakfast, all nicely cooked and hot."

"Breakfast was fine"

"good"

"A nice long wknd break in Chester. Staff were friendly. Loved the water dispenser in corridor. Hotel’s location was perfect. The rooms are a nice size with a large bed. Felt comfortable during our stay. Occasional noise from other guests returning to their rooms in early hours of morning; but that happens. Seal on the shower door had come away and so water poured onto bathroom floor during shower & the shower controller was coming away from the wall, which lent to the feeling the rooms were a little tired in places. This didn’t impact our stay and would happily book again. "

"Room very clean, beds very comfortable. Only criticism is the bathroom could do with an upgrade (stayed im a family room). Air conditioning effective and easy to work."

"The staff there was really lovely The room we stayed in was not really kept well and the upkeep was a bit poor and it was not the cleanest. The breakfast was nice it was a breakfast buffet next door. The gym was small but decent for a workout The pool sauna and jacuzzi was amazing, steam room wasn’t working when I went though or was not set up "

"Rooms were cleaned to an extremely high standard. WiFi worked well enough for my needs. Was only watching YouTube whilst relaxing in the evening . Wouldn't know what it would be like if i had to use it during the day for work. Breakfast was very nice. Not the most amazing selection but food items were replenished before they completely ran out and tables were cleared and cleaned very quickly "

"Lovely hotel staff friendly and helpful would recommend "

"Super friendly and helpful staff. One girl I think with cool purple highlights was so kind and thoughtful, she left a little treat on our pillows for us) overall, a lovely stay. Will come again! "