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"Great place to stay "

"Good gym"

"Staff were very friendly. Very clean room. Didn't spend an awful long time in the room except for sleep so can't really comment on the bar and food."

"Excellent hotel and very helpful staff. We really enjoyed our stay"

"Less than a five-minute walk from the front water and about an eight-minute walk from the train tube station. All the staff were very warm and helpful."

"We booked a room with an accessible bathroom for two nights. There was no shower curtain when we arrived and we were told that ours was sent out for cleaning. Same story the second night and only offered us extra bath rugs to help sop up the excess water from the bathroom floor. They did not offer to allow us to shower in the hotel spa, but agreed only after we asked. There were hundreds of dead bugs on the window sill, which the housekeeper came up to remove. In the middle of the room there was a hole in the carpet. This was a very expensive hotel and spa that fell far below expectations and not worth the cost in our opinion."

"The parking was good just at the side of the hotel the staff are great and helpful very professional and always with a smile pleased to help. Breakfast was lovely lots of choice"

"Everything really good. Just think parking should be free if at hotel."

"Superb stay, with a killer view of the River Mersey. Front Desk Staff was truly accommodating, allowing for an early Check-in, giving us more time to see the sites in Liverpool."