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"Everything was great, except May 4 my birthday. I was coming from a 12 hour tour and the manager and security guy harassed me. The manager kept looking at me even I had my card key in my hand. I went to the room to change cause I was tired but I was hungry. I went back to the room cause I forgot my glasses and the security guy asked me for my key card, but he just asked me when there was other people coming. I felt embarrassed. I asked the manager and he brushed me off. With no apology. I like it but just for that I would never stay there ever. I gave 5 stars just because the other employees were great, so they do not have to pay for these people. "

"We have found our favourite Manchester hotel- lovely staff, perfect beds, industrial chic and great bar and cocktails! Could not have been happier with our choice of hotel. So central too! Everything’s just a walk away! "

"It was different and luxurious felt so relaxed."

"Nice friendly and clean"

"This property was a pleasure to stay in, the restaurant was beautiful and the drinks at the bar were top notch. "

"First Class Hotel and Staff in the heart of the Trafalgar area."

"Very nice hotel. Great room and very nice breakfast. Particular thanks to duty manager (Anna) i think. Very accomodating."

"Amenities are excellent like the pool and spa. Close to train station and buses are just a few steps. And St Pauls Cathedral is just across. Feel safe and enjoyed my stay with family "

"The views fro this property are great, could see the eye and Big Ben."