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"Great location. Great Staff."

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"We had the best stay. Staff were so friendly and approachable. We didn’t have breakfast but wish we had. We will definitely be coming to stay again "

"Absolutely fantastic and the staff were wonderful. It made our stay even more special "

"Very clean room with nice view and super wonderful staff! "

"First of all, the location ! From the hotel entrance, the doormen/bellboys, and the luxurious atmosphere of the lobby to the female staff member who assisted me at check-in, everything was wonderful. The room was clean, spacious, and very comfortable. I was satisfied with every aspect of my stay, and this is definitely a place I want to come back :) "

"Beautiful property, clean room, conveniently located. "

"Location, room and facilites"

"The staff at reception were very warm, as were the concierge team. The twin room (two twins) was not too small, maybe 12 x 12 ft. The bathroom was modern but the shower did leak onto the floor. There was also an accent light over the coffee maker that we could never figure out how to turn off. The location was great for access across to Westminster and key attractions, and of course Waterloo station itself is well connected to tube and national rail. We would stay again for sure and it represented a great value in London."