Book West Midlands Hotels

"Enjoyed our stay and very close to NEC"

"Check-in was great, the gentleman on the desk was helpful and friendly. In all honesty the whole hotel is a bit tired looking, carpets worse for wear, damp smell outside the lifts. Our room was nice enough although the bed was a bit soft for me. Jacuzzi wasn't working which was a bit disappointing. Shortage of staff both in the bar and at breakfast. Generally it was ok though, just needs a bit of work."

"Yes all good thank you"

"Amazing friendly staff. Incredible welcome."

"Great hotel and tickets all the boxes travelling for business "

"Easy to park, quiet and peaceful "

"Just because I had a well priced personal deal through Expedia that shouldn’t have meant that I got awhat looked like the worst room up a flight of stairs that felt like the servants quarters, that had mould and mildew around the window and in the bathroom. Room desperately in need of refurbishment. Although I had read that the hotel had a lift, which was essential for my needs, there was no mention in the description that this room was stairs only access. I didn’t request lift access as assumed there was one. Reception greeting and check out was very minimal with no interaction other than was absolutely necessary so no feeling of being welcome or valued. Not somewhere I would stay again."

"Very Helpful and friendly staff had a great stay"

"Very nice stay. I would stay here again. Room and bathroom was clean and tidy. Staff was useful too."