This traveller didn’t leave comments with their review
Stayed 1 night in Aug 2020
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Guest reviews
Excellent
1,103 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided
Map
1 Wharfside, Birmingham, England
Explore the area
The Mailbox4 min walk
Victoria Square4 min walk
Birmingham Town Hall5 min walk
Birmingham (BHX)26 min drive
Choose dates to view prices
Standard Double Room
Photos of Standard Double Room
Standard Double Room
4.7/5 guest room ratingMore detailsRoom amenities
- 21 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
21 square metres m2
Internet – Free WiFi
Entertainment – LCD TV with premium channels
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathtub or shower, a hairdryer and towels
Practical – Iron/ironing board, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Standard Twin Room
Photos of Standard Twin Room
Standard Twin Room
4.2/5 guest room ratingMore detailsRoom amenities
- 21 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
21 square metres m2
Internet – Free WiFi
Entertainment – LCD TV with premium channels
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathtub or shower, a hairdryer and towels
Practical – Iron/ironing board, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Superior Double Room
Photos of Superior Double Room
Superior Double Room
4.7/5 guest room ratingMore detailsRoom amenities
- 25 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
25 square metres m2
Internet – Free WiFi
Entertainment – LCD TV with premium channels
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathtub or shower, a hairdryer and towels
Practical – Iron/ironing board, desk and phone; free rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Superior Twin Room
Photos of Superior Twin Room
Superior Twin Room
4.7/5 guest room ratingMore detailsRoom amenities
- 25 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Queen Beds
25 square metres m2
Internet – Free WiFi
Entertainment – LCD TV with premium channels
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathtub or shower, a hairdryer and towels
Practical – Iron/ironing board, desk and phone; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Club Double Room
Photos of Club Double Room
Club Double Room
4.4/5 guest room ratingMore detailsRoom amenities
- 24 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed
24 square metres m2
Internet – Free WiFi
Entertainment – 40-inch LCD TV with premium channels
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, bathtub or shower, bathrobes and a hairdryer
Practical – Iron/ironing board, desk and phone; free rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
About this area
Birmingham
Located in Birmingham's Birmingham City Centre neighbourhood, Malmaison Birmingham is in the city centre and near the airport. Birmingham Town Hall and Symphony Hall are cultural highlights, and some of the area's popular attractions include Broad Street and National Sea Life Centre. Check out an event or a game at Arena Birmingham, and consider making time for StarCity, a top attraction not to be missed. Our guests appreciate the hotel's central location.
Visit our Birmingham travel guideWhat's nearby
- The Mailbox - 4 min walk
- Victoria Square - 4 min walk
- Birmingham Town Hall - 5 min walk
- International Convention Centre (ICC) - 7 min walk
- Symphony Hall - 8 min walk
Getting around
- Birmingham New Street Station - 8 min walk
- Birmingham (BHX) - 26 min drive
Restaurants
- The Brasserie — 1 min walk
- Malbar — 1 min walk
- The Stable - 3 min walk
- Cherry Reds - 3 min walk
- Turtle Bay - 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- Parking nearby: GBP 21 per day
Food and drink
- Continental breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 13 per person
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Fitness centre
- Spa services
Family friendly
- Dry-cleaning service
- Free cots/infant beds
- Laundry facilities
Conveniences
- Banquet hall
- Lift
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
Business services
- Conference space (3034 square feet)
Spa
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Manicures and pedicures
- Massage - hot stone
- Massage - swedish
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free cots/infant beds
- Linens
Bathroom
- Bathtub or shower
- Hairdryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- Digital channels
- LCD TV
- Premium channels
Food and drink
- Coffee/tea maker
More
- Desk
- Iron/ironing board
- Phone
Policies
Check-in
Check-in between 3 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Dogs only
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: GBP 13 per person (approximately)
- Nearby parking fee: GBP 21 per day
- Pet fee: GBP 10.00 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Property is also known as
Malmaison Birmingham Hotel
Malmaison Birmingham
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Frequently asked questions
Guest reviews
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition
- Liked: Cleanliness
- Disliked: Staff & service
Aircon was poor and hotel reception claimed all rooms were king size beds(there not)!!
Stayed 1 night in Aug 2020
This traveller didn’t leave comments with their review
Stayed 1 night in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good standard at a reasonable price - my new go to in Birmingham centre
Stayed 1 night in Jul 2020
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