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Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Guest reviews

4.3/5 Excellent
1,103 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

Map

Explore the area

Popular LocationThe Mailbox4 min walk
Popular LocationVictoria Square4 min walk
Popular LocationBirmingham Town Hall5 min walk
AirportBirmingham (BHX)26 min drive

Choose dates to view prices

  • Standard Double Room

    4.7/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsStandard Double Room
  • Standard Twin Room

    4.2/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsStandard Twin Room
  • Superior Double Room

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsSuperior Double Room
  • Superior Twin Room

    4.7/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsSuperior Twin Room
  • Club Double Room

    4.4/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsClub Double Room

About this area

Birmingham

Located in Birmingham's Birmingham City Centre neighbourhood, Malmaison Birmingham is in the city centre and near the airport. Birmingham Town Hall and Symphony Hall are cultural highlights, and some of the area's popular attractions include Broad Street and National Sea Life Centre. Check out an event or a game at Arena Birmingham, and consider making time for StarCity, a top attraction not to be missed. Our guests appreciate the hotel's central location.

Visit our Birmingham travel guide
Map
Popular Location

What's nearby

  • The Mailbox - 4 min walk
  • Victoria Square - 4 min walk
  • Birmingham Town Hall - 5 min walk
  • International Convention Centre (ICC) - 7 min walk
  • Symphony Hall - 8 min walk

Getting around

  • Birmingham New Street Station - 8 min walk
  • Birmingham (BHX) - 26 min drive

Restaurants

  • The Brasserie — 1 min walk
  • Malbar — 1 min walk
  • The Stable - 3 min walk
  • Cherry Reds - 3 min walk
  • Turtle Bay - 3 min walk

About this property

Malmaison Birmingham

Romantic Birmingham hotel in Birmingham City Centre, walk to The Mailbox
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, spa services, 24-hour room service and conference space are on-site. All 193 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Guests will also find coffee/tea makers, hairdryers and phones.
Malmaison Birmingham offers 193 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: GBP 21 per day

Food and drink

  • Continental breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 13 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space (3034 square feet)

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Dogs only
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 13 per person (approximately)
  • Nearby parking fee: GBP 21 per day
  • Pet fee: GBP 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Malmaison Birmingham Hotel
Malmaison Birmingham
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel

Frequently asked questions

Can I cancel my reservation for free at Malmaison Birmingham and receive a full refund?
Yes, Malmaison Birmingham offers free cancellation on select room rates, because flexibility matters! Please refer to Malmaison Birmingham cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 10.00 per pet, per night.
How much is parking at this hotel?
Malmaison Birmingham doesn't offer parking.
What time is check-in at Malmaison Birmingham?
Check-in is from 3 PM to midnight.
What time is check-out at Malmaison Birmingham?
Checkout is at 11:00 AM.
Where is this hotel located?
Located in Birmingham City Centre, this romantic hotel is within a 5-minute walk of The Alexandra, The Mailbox, and Victoria Square. Broad Street and Bullring Shopping Centre are also within 10 minutes. Birmingham New Street Station is 8 minutes by foot and Birmingham Moor Street Station is 10 minutes.

Guest reviews

Overall score and ratings for Malmaison Birmingham

4.3
Excellent
5 - Excellent
582
4 - Good
362
3 - Okay
98
2 - Mediocre
44
1 - Poor
17
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Aug 2020

    3/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    Aircon was poor and hotel reception claimed all rooms were king size beds(there not)!!

    Stayed 1 night in Aug 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Jul 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      A really good standard at a reasonable price - my new go to in Birmingham centre

      Stayed 1 night in Jul 2020