Winery Hotels in Quintana Roo from NZ$82

"Not worth your time and money"

"Good staff nice hotel"

"We enjoyed every second of our time at Sunscape. The location is perfect, the water is crystal clear, and the atmosphere was exactly what we were looking for as a family with kids. "

"We had an amazing stay at Excellence Riviera Cancun and would love to come back one day. Staff: the staff at Excellence were amazing. Everyone was friendly, eager to assist, and very good at what they did. From the activity coordinators to the restaurant & bar staff to housekeeping, everyone was amazing. Pools: the resort has many pools, each awesome and catering to whatever you're looking for. A large main pool for fun and socializing. A lazy river for drifting peacefully on a mat. A few quiet pools for slowly wading. Restaurants: so many restaurants, so many options, and such great foods. Not everything was a complete win, but there wasn't anything we disliked. Rooms: we LOVED our room. Comfy, spacious, and can't beat that large rainfall shower. Amenities: one thing we were really looking for (and Excellence delivered on) was a fun activities schedule. They have a large variety of activities offered from morning (yoga) until late at night (DJ parties) with some really unique & enjoyable evening shows (circus, burlesque, all kinds of concerts). The only downside I can list is that if a staff member was not immediately able to help get you what you needed/solve your problem it often fell between the cracks. Example: we asked for a different kind of rum in our room, and staff said they had to ask someone else for help. It took 5 tried (and a unique intervention) to get it done. We didn't get the feeling staff didn't care, just that their handoff system wasn't the best."

"An amazing time, lots to do, food was absolutely amazing, service"

"The rooms are great for families. Lots of activities and plenty of places to eat at. Aggressive time share sales people."

"Great Place "

"The room service is very poor. The room was cleaned only once in our 4 day stay. We called at the reception 2 days to get the dustbins cleaned and even I cleaned the dustbin myself one day. Also, there was a fight in a room on the same floor and there was foul smell of blood and waste everywhere for 2 days. No cleaning was done. Another thing, a glass broke in the room and i called reception to send someone to clean it, it took us 3 calls and 2 hours, when finally someone came to clean the floor at around 11:30 pm. "

"Good"