"Overall, the stay was pleasant. The onsen was very clean, the room was comfortable and the staff were very friendly and helpful! We tried the dinner buffet, the environment and service was great, the food was OK but not impressive for the price. We really enjoyed our stay."
"Overall, the stay was pleasant. The onsen was very clean, the room was comfortable and the staff were very friendly and helpful! We tried the dinner buffet, the environment and service was great, the food was OK but not impressive for the price. We really enjoyed our stay."
"This property is extremely well managed. The hotel itself is rather dated and during our stay the outdoor onsen was not accessible.
However, the staff (from management to server) do their utmost to accomodate their guests. We had an excellent stay and enjoyed the service to the fullest."
"This property is extremely well managed. The hotel itself is rather dated and during our stay the outdoor onsen was not accessible.
However, the staff (from management to server) do their utmost to accomodate their guests. We had an excellent stay and enjoyed the service to the fullest."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Amazing hotel with great staff and beautiful suite. Breakfast was incredible but dinner options were limited. Could not get into their Japanese restaurant even though booking day in advance. When booking their Italian restaurant, they said they only had one table left by entrance door. I pushed for a window seat and said we would be out in an hour. Anyway, the restaurant was never more than half full and we never had to move. Made me wonder if we should have headed over to the Japanese...
Amazing hotel with great staff and beautiful suite. Breakfast was incredible but dinner options were limited. Could not get into their Japanese restaurant even though booking day in advance. When booking their Italian restaurant, they said they only had one table left by entrance door. I pushed for a window seat and said we would be out in an hour. Anyway, the restaurant was never more than half full and we never had to move. Made me wonder if we should have headed over to the Japanese...
Everything about this place was great. Island itself, transportation, food, room, etc but the best was the friendliness of the staff and their genuine smiles. I will definitely go back and would recommend to anyone.
Everything about this place was great. Island itself, transportation, food, room, etc but the best was the friendliness of the staff and their genuine smiles. I will definitely go back and would recommend to anyone.
Spent our honeymoon here and it was fantastic! All the staff are so amazing and friendly, thank you for making our stay so special. The resort itself is stunning and a nice piece of paradise. Would definitely come back and stay
Spent our honeymoon here and it was fantastic! All the staff are so amazing and friendly, thank you for making our stay so special. The resort itself is stunning and a nice piece of paradise. Would definitely come back and stay
This propertu was true ski in ski out. The decor was stunning and modern.
The room was beautiful with everything you could want. Including kitchen, washer/dryer 2 toilets and comfy bed and furniture in the 1 bedroom unit.
One of the best things were the staff. They were all so friendly, accommodating and went above and beyond to make our stay memorable.
The restaurant and bar run by Zen was so much more than expected. Delicious food and produce. Breakfast, lunch and dinner menu has endless...
This propertu was true ski in ski out. The decor was stunning and modern.
The room was beautiful with everything you could want. Including kitchen, washer/dryer 2 toilets and comfy bed and furniture in the 1 bedroom unit.
One of the best things were the staff. They were all so friendly, accommodating and went above and beyond to make our stay memorable.
The restaurant and bar run by Zen was so much more than expected. Delicious food and produce. Breakfast, lunch and dinner menu has endless...
Anonymous traveller
Reviewed January 25, 2020Reviewed January 25, 2020
Unfortunately for us we only booked one night in this beautiful hotel. I wish we could have stayed longer. The hotel is beautifully designed and absolutely pristine. We had a Fuji view room and the view of Fuji was outstanding (much better than from Hakone area). The spas were amazing. The Japanese breakfast was a real treat. If you are going to the Gotemba Premium Outlets there is a free shuttle bus that leaves from the bus station very near to the hotel. Our only difficulty was that we arrived...
Unfortunately for us we only booked one night in this beautiful hotel. I wish we could have stayed longer. The hotel is beautifully designed and absolutely pristine. We had a Fuji view room and the view of Fuji was outstanding (much better than from Hakone area). The spas were amazing. The Japanese breakfast was a real treat. If you are going to the Gotemba Premium Outlets there is a free shuttle bus that leaves from the bus station very near to the hotel. Our only difficulty was that we arrived...
Jaime
Reviewed January 23, 2016Reviewed January 23, 2016
Spacious, comfortable, elegant, great views, many sights within walking distance, near river as well as many shops and eateries, delicious food in-house, staff always helpful, subway access from basement
Spacious, comfortable, elegant, great views, many sights within walking distance, near river as well as many shops and eateries, delicious food in-house, staff always helpful, subway access from basement
This place is 10/10
The shuttle bus service from the station
The grounds are beautiful
View of Mount Fuji from our room
The staff went above and beyond every time - amazing service
Breakfast was incredible- so many options and great tasting quality food.
We had a wonderful time in Kawaguchicko
This place is 10/10
The shuttle bus service from the station
The grounds are beautiful
View of Mount Fuji from our room
The staff went above and beyond every time - amazing service
Breakfast was incredible- so many options and great tasting quality food.
We had a wonderful time in Kawaguchicko
Staff are very helpful. On our last day, we will miss the breakfast due to early flight. The reception staff made sure that we will be provided with packed breakfast. It was a delicious “bento”, sandwiches, pastries and orange juice. Thank you Intercontinental staff. We will definitely be back.
Staff are very helpful. On our last day, we will miss the breakfast due to early flight. The reception staff made sure that we will be provided with packed breakfast. It was a delicious “bento”, sandwiches, pastries and orange juice. Thank you Intercontinental staff. We will definitely be back.
marciano
Reviewed November 6, 2026Reviewed November 6, 2026
The staff was so nice and also helped us to keep my pre-posted parcel before we arrived. Just their parking is not 24 hours, so we end up parked somewhere else.
The staff was so nice and also helped us to keep my pre-posted parcel before we arrived. Just their parking is not 24 hours, so we end up parked somewhere else.
What a lovely older style (in Australian standards) resort in Takayama. The onsen is amazing and so are the restaurants. Great place to stay where you never need to leave!
What a lovely older style (in Australian standards) resort in Takayama. The onsen is amazing and so are the restaurants. Great place to stay where you never need to leave!
Lauren
Reviewed December 26, 2025Reviewed December 26, 2025