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"Clean comfortable room. Perfect for one night passing through Nagano "

"The staff helped us during every step of our stay. Amazing outdoor onsen. Particularly loved the breakfast which offers Japanese cuisine as well as the more typical continental options. Very spacious rooms. Also worth mentioning the hotel is right outside Nagano station as well as several great restaurants, which we found quite practical."

"Cheerful and helpful staff"

"Really spacious room. Free complimentary beverages"

"Room was clean and with great amenities. Super friendly staff. Hotel is in a fantastic location. "

"Clean room"

"Cozy ryokan in a nice area. The lady in charge was very friendly and welcoming. "

"This hotel was excellent value for money. Our room was VERY spacious relative to other places we stayed in Tokyo/Osaka etc., and the amenities were high quality. We could see mountains out of one window and Matsumoto Castle out of the other, and it was a very easy walk to the Castle and many restaurants. It was a slightly longer walk to the train station and Matsumoto Art Museum, but it would be just as easy to get a taxi (or I assume a bus!). Really lovely place with staff that were extremely lovely and helpful - e.g. we were so grateful that they filled in our luggage forwarding cards for us!"

"Lovely hotel in a great area, we would definitely stay again"