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"The room is clean, quiet. It is located in convenient location, only take 5 min walk to Tudor house & Garden, Westquay mall..etc. "

"Lovely hotel with very attentive staff"

"We stayed Friday to Monday and upgraded to sea view. Room was great with a nice comfy bed and shower was nice too. Clean towels every day even though we didn't ask for them. Tea and coffee making facilities were also nice."

"I understand the hotel was very fine in its day, the problem seems to be that its day was a long time ago and nothing has really changed inside. Everything feels very old, and not in a charming way. It feels like the bare minimum amount of staff are in place at any one time to reduce outgoings, there was no information about how to access the pool and gym facilities, either from staff or in room info (gents changing rooms closed when I was there which added to my uncertainty). Nothing was terrible, but nothing was particularly good either"

"Clean modern room, with excellent lighting and storage systems"

"The staff was nice . The room was clean but no hooks for clothes and no hooks for towels in the bathroom ! The swimming pool was very small and we could not use it because was too busy . Breakfast was nice except the coffee . "

"Only stayed one night but were made most welcome by the friendly staff. Would return again."

"A very comfortable room and good food in the restaurant for evening meal. "

"We didn't use the Spa which I am sure is lovely, its an additional cost and we didn't have time. The lobby is also ok, its the rooms! The bed was comfy but the bath, shower attachment and shower curtain were from the 1970's as was the furniture in the room - minimal toiletries - 2 mini shampoo bottles! A spa hotel is the implication, but it certainly not that !"