Southampton City Centre Hotels, Southampton

"On arrival we were allocated a room and the tv didn’t work. The guy on reception moved us to room 103 and we had no pillows and the bed stunk. There was a hole in the back of the door and the decor through out the hotel was poor. My wife slept in her clothing as it felt like there were bugs in the filthy mattress. This place is to be avoided at all costs. "

"Staff were very attentive. We had breakfast too which was very good, plenty of choice. There was a function on and "

"Room was clean but dated. However I was bitten by bedbugs on the first night. Management had the room checked over and reckon that bed bugs were not detected. Checking a room in a couple of hours for bugs that had already had a good feed would not reveal anything. As a health care professional I was far from impressed. The bites were confirmed by my GP when I returned home. Erin in reception was amazing and supportive. Duty manager took some persuading to move me to a different room. Hallways had worn, threadbare carpets that posed a safety risk for trips and falls. Breakfast was acceptable. Dining room staff were lovely. "

"Did not have breakfast "

"Great coffee. Good to have some fresh veg for breakfast."

"Room clean, not very welcoming, bed uncomfortable, didn’t have breakfast "

"Great location "

"Perfect "

"Would have been good to have more of a fruit selection "