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"We were grateful, through inquiry of our local cousin, to receive a room upgrade with a balcony and view making our experience all the more special. It was easy to be satisfied because of the care and attention received from staff. They were friendly, warm and responsive. It’s very easy to say we would stay here again on a return trip"

"Very large room with great view of Harbour. They had a complimentary frig bar with beer wine and soda. Service was excellent. Close to historic places to visit. Hope to return again "

"Checking in at the bar area was different with no designated lobby area but the staff were great. I did not like that they were cashless in the restaurant.Over all it is a good hotel and very convenient to everything."

"We had a great stay at Bartley Lodge after visiting Peppa Pig world inside Paultons Park Family of four: two adults and two kids age 3 and 7 - both autistic so they are loud and a bit restless waiting, but we felt welcome and comfortable during our stay. The lady managing the dining room brought them colours and books for the table to play with as the conservatory had less WiFi signal for watching cartoons. Great breakfast options really filling and fresh including the usual familiar cereal and toast and juice The room was comfortable, with enough space for all of us. The children were provided with fold out mini-beds that were made up with bedding. They slept comfortably. Our bed was comfortable and cosy The bathroom had a bath with a shower over the top. Soap and shower gel provided with big thick towels. The only thing missing was a wash cloth but we made do We were quite warm in the night but we did not want to leave the window open while we slept incase the children tried to climb through (traditional lift-up window). The grounds were beautiful and we had short walk around in the morning to say hi to the sheep and cows roaming the fields which was a lovely touch Overall it was a lovely stay and we would come again and recommend it to friends and family wanting to stay in the area. "

"Great food at the Jetty restaurant. Nice and clean room good view over the harbour."

"Fantastic experience! Very friendly and helpful staff. Will definitely stay again. Highly recommend. "

"Excellent location with good public transport links. Adjacent to the Utilia Bowl for Hampshire cricket... Lovely staff. Good value room rates include breakfast."

"everything was fine except the dining - was absolutely terrible. the breakfast was fine just the evening meals were all rated zero! we also noticed room dining full meals on trays in the corridors - barely touched."

"Excellent lady on reception Siri l think for book in , she was also in following morning , nice room clean only think let it down water only Luke warm in shower!! ?? Room 477 overall very good thank you . there is obviously a lot of contractor work etc going on there though which should maybe be communicated to guests . "