DoubleTree by Hilton San Juan

4.0 star property
Aromatherapy treatments await at this welcoming hotel just steps from Condado Beach, where guests can unwind poolside or explore the sandy shores with family

Choose dates to view prices

Relax by the pool or explore Condado Beach near DoubleTree by Hilton San Juan. This family-friendly hotel offers a garden, 3 restaurants serving international cuisine, and an onsite spa for rejuvenating treatments like aromatherapy and manicures/pedicures. With free in-room WiFi, helpful staff, coffee shops/cafes nearby beaches are within reach.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$403
includes taxes & fees
10 May - 11 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Room, Multiple Beds, Garden View

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe 1 King Bed Balcony

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(78 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(72 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed
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About the area

Located near the beach, DoubleTree by Hilton San Juan is in Santurce neighbourhood and is connected to a shopping centre. Calle Loiza and Distrito T-Mobile are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Isla Verde Beach. Looking to enjoy an event or a match while in town? See what's going on at Jose Miguel Agrelot Coliseum. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our San Juan travel guide
View more Resorts in San Juan
Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Museo de Arte de Puerto Rico
    Museo de Arte de Puerto Rico
    3 min walk - 0.3 km
  • Plaza del Mercado
    Plaza del Mercado
    9 min walk - 0.8 km
  • Calle Loiza
    1 min walk - 0.0 km
  • San Jorge Children's Hospital
    6 min walk - 0.6 km
  • Casino del Mar at La Concha Resort
    18 min walk - 1.6 km

Getting around

  • Roosevelt Station
    4 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    22 min drive

Restaurants

  • Bebo's Cafe
    3 min walk
  • Cafe Pierre
    1 min walk
  • River China
    7 min walk
  • 173
    2 min walk
  • Lechonera El Rincón De Diego
    2 min walk

About this property

DoubleTree by Hilton San Juan

Upscale family-friendly resort near Museo de Arte de Puerto Rico
Located close to Calle Loiza and Condado Beach, DoubleTree by Hilton San Juan provides a free food/drink shopping service, a terrace and designer shops on-site. Active travellers can enjoy amenities, such as ecotours and fitness classes, at this resort. Treat yourself to aromatherapy, thalassotherapy or a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes are offered at the 24-hour health club; the property also has 2 coffee shops/cafes, a garden and a hair salon. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Full breakfast (surcharge), free bike hire and valet parking (surcharge)
  • Express check-out, ping pong and a porter/bellboy
  • Luggage storage, massage treatment rooms and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All 184 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • Fridges, microwaves and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Does DoubleTree by Hilton San Juan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on 10 May 2026 start from NZ$403, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton San Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton San Juan?

Self-parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at DoubleTree by Hilton San Juan?

Checkout is at 11 AM.

Where is DoubleTree by Hilton San Juan located?

This family-friendly San Juan resort is located near the airport, within 1 mi (2 km) of Calle Loiza and Museo de Arte de Puerto Rico. Condado Beach and Jose Miguel Agrelot Coliseum are also within 3 mi (5 km). Sacred Heart Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton San Juan Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 672 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
The hotel was very clean, staff was able to accommodate me earlier into my room prior to check in, great amenities. and it was located in a great location
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities
Great location, nice staff, clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness
Rooms were clean pool great restaurant exceptional. Staff wonderful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alice

Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach club made the hotel a standout. Location was great and staff were very helpful. The room design was odd, the bathroom design may have looked good on paper, but was not practical.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Location of hotel is excellent and staff were very helpful in a very late check in (3 am). Food poolside was nothing special (fries and sliders), pool was not too crowded but definitely on the smaller size. Didnt get to go to the beach site so cannot review
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front staff are courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph John

Liked: Cleanliness
Room was clean and enough space. Could upgrade the chair, it was a little uncomfortable. Plenty of outlets to charge phones. TV unfortunately was dark but only really used it at night. Walking distance a market. Plenty of great restaurants and bars to get dinner and/or drinks.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lisette

Liked: Cleanliness, amenities
Clean room very nice staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
We would definitely stay there again! Walking distance to the beach and street full of restaurants and bars! We have a great time!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was excellent bar was ok closes early even on weekends grocery store is across the street that is open 24 hours with most necessities overall good service in the hotel but all around the outside of property is like the projects junkies all around the property with sores and missing limbs all the road potholes all over so I would not recommend a hot yellow mustang convertible like I did that being said San Juan was an experience no the less
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

MARQUITA DESHANTE A

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, everyone was so nice and accommodating! The location is close to the airport and near restaurants and supermarket. It’s close to everything! I will return!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Clean & updated rooms! The staff is very kind and attentive!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Hallie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, so friendly and helpful. Loved that the beach was just a short walk away and that the hotel supplied chairs, umbrellas and towels. In house restaurant very good, and there is a 24 hour grocery store across the street.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities
Great room and staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

yessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very kind
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Daria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very clean hotel, quiet, amazing service. Highly recommend!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Oscar Alarcon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, perfect location, amazing staff.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly. The hotel was overall very clean and well maintained; we did notice, though, a musty smell in our room, mainly when the AC was on. The location is very close to the beach, and easily walkable although a golf cart shuttle is available. There is also a very convenient 24 hr supermarket right across the street. The area is high traffic so if you want a quiet area this is not it.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities
Room was clean, well equipped and bed was very comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Myztique

Liked: Cleanliness, amenities, property conditions & facilities
cleanliness of entire location including perimeter
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Latoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay! This hotel is central to restaurants, bars, beaches, Old San Juan, La Placita, T-Mobile Districto and more! The staff were friendly and the cookies were a plus!
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Jason Kornelis

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean facilities. Pool area really nice, shaded or sun areas available. 24 hr grocery store across street super convenient.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, but cramped. However, the staff was excellent.
Stayed 1 night in Jan 2026