Delta Airport Hotels from NZ$149 (YDT)

"My family and I have been loyal guests of River Rock for a number of years, and it has always been a pleasure to stay here. The quality and hospitality consistently delivered is a big part of why we keep coming back. However, I feel it’s important to share some concerns from our most recent visit that fell short of the standard we’ve come to expect. I do want to highlight that the front desk agent I interacted with was genuinely professional, warm, and helpful. They were a real bright spot in the experience. Unfortunately, when I arrived in my room, I discovered what appeared to be blood stains on the bedding. This was deeply concerning and not something I ever expected to encounter at your property. I reported it to staff and the matter was addressed, but the experience was unsettling and left a lasting impression on what should have been a relaxing stay. I’m sharing this not to be critical, but because I genuinely value River Rock and want to see it continue to be the exceptional destination it has always been for us. "

"Highly recommended for a short stopover to catch an early flight with the hotel’s free airport shuttle. The room was clean&comfortable and front desk staffs were helpful and polite."

"Easy to get to, parking was easy. Pool area is definitely kid friendly. Only bad thing about pool area is changing rooms are a ways away from pool "

"Breakfast is good. "

"This is what I want every travel stop to be like. It’s very clean and comfortable. The staff are always top notch. "

"I booked two rooms they were ridiculously distanced from each other. I tried to get information on the rooms before arriving and no one seemed to have any answers, i would have changed rooms had i known. Check in took a very long time despite doing the online check in and again there was little property knowledge to answer questions. It was frustrating and lowered our experience. There were three people checking people in at the front desk, all three seemed to be in training because only one person was overseeing the checkins and therefore spread very thinly because all staff greatly depended on her assistance. The online pictures of the 2 bedroom hotel room was very different than the real version. The food in the restaurant was average. The restaurant servers were good. I don’t know if this was normal for this hotel or just a training period for staff. The hotel is very broken up in different sections with long corridors. There needs to be a clearer floor plan with distict names for each section showing the proximity to amenities. I wouldn't book again unless i was attending an event that took place in the hotel again. On arrival the staff had no knowledge of where the event was to be held and said i would need to ask the morning of the event. For people with limited mobility it made the entire 3 days very challenging. Both toilets in the 2 bedroom suite could barely flush. After hearing an abundance of sirens we realized this hotel is right by the hospital. Great view."

"More secure parking"

"Ok"

"Easy parking, friendly staff and easy access to the shopping centre and BC Ferries. "