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Civic Hotel Autograph Collection

4.0 star property
Eco-certified Surrey hotel in City Centre with conference centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Civic Hotel Autograph Collection

Photo gallery for Civic Hotel Autograph Collection

Breakfast, lunch and dinner served
Meeting facility
Exterior
Daily cooked-to-order breakfast (CAD 27.00 per person)
Reception

Overview of Civic Hotel Autograph Collection

Reviews
8.8

Excellent

Highlight
  • Staff & service is scored top 10% in Surrey by travellers.

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
The price is NZ$318
Price available on 28/4/2024

Explore the area

Map
13475 Central Avenue, Surrey, BC, V3T 0K2
  • Popular LocationHolland Park11 min walk
  • Popular LocationGuilford Town Centre4 min drive
  • Popular LocationHard Rock Casino Vancouver10 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)38 min drive
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Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

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About the area

Surrey

Civic Hotel Autograph Collection is located in City Centre, a neighbourhood in Surrey, and is near a metro station. Irving House and Massey Theatre are cultural highlights, and travellers looking to shop may want to visit Metropolis at Metrotown and Central City Shopping Centre. Bear Creek Park and Burnaby Village Museum are also worth visiting. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails.
Visit our Surrey travel guideOpens in a new window

What's nearby

  • Holland Park - 11 min walk
  • Guilford Town Centre - 4 min drive
  • Hard Rock Casino Vancouver - 10 min drive
  • Coquitlam Centre - 15 min drive
  • Metropolis at Metrotown - 18 min drive

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • McDonald's - 5 min walk
  • Big Star Sandwich Co - 4 min walk
  • Uncle Fatih's Pizza - 2 min walk
  • White Spot - 6 min walk
  • Starbucks - 5 min walk

About this property

Civic Hotel Autograph Collection

Upscale eco-certified hotel located in City Centre
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Civic Hotel Autograph Collection. The on-site restaurant, Prado Cafe, offers breakfast, lunch, dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and 8 meeting rooms
  • Multilingual staff, a computer station and concierge services
  • A ballroom, smoke-free property and a front desk safe
  • Guest reviews speak well of the helpful staff and location
Room features
All 144 rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, English, Filipino, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–10 AM for a fee: CAD 27 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dominion Bar & Kitchen
  • Prado Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,978 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • Ballroom
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 5 2023 to April 1 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 5 September to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 110 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CAD 27.00 for adults and from CAD 15.00 for children
  • Self-parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from September 5 until April 1. The swimming pool will be unavailable from September 5 2023 until April 1 2024 (dates subject to change).

How much does it cost to stay at Civic Hotel Autograph Collection?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on 28 Apr 2024 start from NZ$317.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Civic Hotel Autograph Collection pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 110 lb per pet. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Civic Hotel Autograph Collection?

Self-parking is available for CAD 20 per day.

What time is check-in at Civic Hotel Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Civic Hotel Autograph Collection?

Checkout is at noon.

Where is Civic Hotel Autograph Collection located?

Located in City Centre, this eco-certified hotel is within a 15-minute walk of Central City Shopping Centre and Holland Park. Guilford Town Centre and Bear Creek Park are also within 3 miles (5 km). Surrey Central Station is only a 3-minute walk and King George Station is 12 minutes.

Civic Hotel Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 812 reviews" "
Rating 8 - Good. 190 out of 812 reviews" "
Rating 6 - Okay. 44 out of 812 reviews" "
Rating 4 - Poor. 22 out of 812 reviews" "
Rating 2 - Terrible. 36 out of 812 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Svitlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Класний готель !
Stayed 1 night in Apr 2024

10/10 Excellent

Gurlal

Liked: Cleanliness, staff & service, property conditions & facilities
The Room was very nice and outside view was amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Harmesh

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Mar 2024

10/10 Excellent

Rashpinder

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sachen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Civic Autograph is stunning hotel inside and out. It's also easy to access with a great parking situation, friendly staff and nice rooms!
Stayed 1 night in Mar 2024

2/10 Terrible

Savanpreet kaur

Stayed 1 night in Mar 2024

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean with a very helpful and attentive staff. Definitely the nicest hotel I’ve stayed at.
Stayed 7 nights in Mar 2024

10/10 Excellent

Bavleen Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean accommodation
Stayed 1 night in Mar 2024

10/10 Excellent

Poonam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Great location and great service
Stayed 3 nights in Mar 2024