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Charming Family Hotel

3.0 star property
Guesthouse in Richmond with free parking

Photo gallery for Charming Family Hotel

Stunning staircase leads to an upper level, featuring a chandelier and decorative glass door.
Stroll through the beautifully manicured garden to the charming house with a traditional pitched roof and chimney.
Staircase leads to a bedroom with a window offering a view of the outdoors.
Enter a serene space with a white door leading to a cozy room, featuring a wooden cabinet with glass doors and a framed picture on the wall.
Enjoy the serene garden view from the large window, surrounded by lush greenery and a decorative stone statue.

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is NZ$256
includes taxes & fees
30 July - 31 July

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Queen Room 1 with Shared Bathroom

1 bedroom, desk, soundproofing, free WiFi

Queen Room 1 with Shared Bathroom

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Separate bedroom
Fan
Shower/bath combination
Electric kettle
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room 2 with Shared Bathroom

1 bedroom, desk, soundproofing, free WiFi

Queen Room 2 with Shared Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Separate bedroom
Fan
Shower/bath combination
Electric kettle
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Exterior

Deluxe Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Separate bedroom
Fan
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 2 Queen Beds

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About the area

Map
10100 Francis Rd, Richmond, BC, V6Y 3Z9

What's nearby

  • CF Richmond Centre Mall - 4 min drive - 3.2 km
  • Richmond Olympic Oval - 7 min drive - 5.4 km
  • Richmond Night Market - 7 min drive - 5.6 km
  • Steveston Village Historic Waterfront - 10 min drive - 7.0 km
  • Steveston Fisherman's Wharf - 10 min drive - 7.0 km

Getting around

  • Richmond-Brighouse Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 29 min drive
  • Vancouver International Airport (YVR) - 19 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Red Bud Restaurant - ‬4 min drive
  • ‪Queen's Gate - ‬3 min drive
  • ‪A&W Restaurant - ‬17 min walk
  • ‪Sea Fortune Restaurant - ‬3 min drive

About this property

Charming Family Hotel

Guest house near Richmond Night Market
Charming Family Hotel provides a garden and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Luggage storage and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Charming Family Hotel have perks, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Heating and fans
  • Slippers and sound-insulated walls
  • Wardrobes/cupboards, cookware/dishes/utensils and electric kettles

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Renovations and closures

The property is closed between 23 December and 8 January.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Cleaning/housekeeping/linen fee: CAD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Property Registration Number H588461752

We should mention

This property does not have any lifts

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

Is Charming Family Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Charming Family Hotel?

As of 21 Jul 2025, prices found for a 1-night stay for 2 adults at Charming Family Hotel on 30 Jul 2025 start from NZ$256.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Charming Family Hotel?

Self-parking is free at this property.

What time is check-in at Charming Family Hotel?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Charming Family Hotel?

Checkout is at 11:00 AM.

Where is Charming Family Hotel located?

Located in Shellmont, this guesthouse is within 3 miles (5 km) of CF Richmond Centre Mall, Minoru Park and Lansdowne Centre. Aberdeen Centre and Riverport Sports and Entertainment Complex are also within 6 miles (10 km).

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Charming Family Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 96 out of 234 reviews
Rating 8 - Good. 53 out of 234 reviews
Rating 6 - Okay. 32 out of 234 reviews
Rating 4 - Poor. 27 out of 234 reviews
Rating 2 - Terrible. 26 out of 234 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
It was a good place
Stayed 1 night in Jul 2025

8/10 Good

Mohammad Ali

Liked: Cleanliness
Disliked: Staff & service
Near to the airport- Easy check-in and check-out
Stayed 1 night in May 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my second time staying here and will keep in mind for the next time im in town. Loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience despite my misinterpretation of what family meant! Una was a gracious host with a charming little hotel, that is owned by her family. Our room was the size of an apartment in Europe, with all necessary amenities for a wonderful stay. We stayed 2 nights and picked blueberries and strawberries at the neighboring property for breakfast with our granola and yogurt. Very enjoyable experience for me, my wife and our 8 year old daughter.
Stayed 2 nights in Jul 2025

10/10 Excellent

David Charles

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful family run hotel. It was immaculately clean. it has a fridge, microwave, tea coffee. the price is very affordable for Richmond. I highly recommend this Hotel.
Stayed 5 nights in May 2025

8/10 Good

Jeanine

Liked: Cleanliness
Disliked: Amenities
Home was very quiet and in a really safe neighborhood across from a berry farm where you can pick your own berries. Beds were really comfortable and i couldnt hear my friend get in/out of bed at all. Drawbacks one towel for 4 nights, no washcloths, no room refrigerators, no tv, no utensils, old supplies from past guests left in bathroom. Easily remedied, wouldnt prevent me from going back again
Stayed 4 nights in Jul 2025

4/10 Poor

kevin

Disliked: Amenities
Older house, blinds have a decade of dust, owner friendly enough but sheets were stained(assumed they were clean…)
Stayed 1 night in Jun 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean & quite place.
Stayed 1 night in Apr 2025

4/10 Poor

Rajni

Disliked: Cleanliness, staff & service, amenities
The room and bathroom was dirty. There was hair all over the bathroom and the shower. The sides in the bedroom had dust and used co don and pink balloons with dust behind the dresser. It was disgusting. We didn’t see this until morning moved the dresser to charge the phone.
Stayed 1 night in Jul 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was beautiful and super clean The host had everything well explained and easy to acces
Stayed 1 night in Mar 2025

2/10 Terrible

Akhila

Disliked: Cleanliness
It is a home in residential area. Not a hotel
Stayed 1 night in Apr 2025

4/10 Poor

Justme

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike the description, there is practically no onsite parking. (1 spot for 4 rooms). Self check in went about as poor as it could go. We came into a dirty common room with empty food packaging left around. Our room was supposed to be locked, instead the door was open and it was snickering hot in there. The room floor was dirty as well as walls and closet doors. Lots of damage to be spotted all around the room. The room is tiny and looks nothing like the pictures. Our room shared a wall with the common bathroom, which made it very noisy because of both loud plumbing and guests. I won't be back here.
Stayed 1 night in Jul 2025

6/10 Okay

Christine

Disliked: Cleanliness, amenities
They upcharge after you have booked if you have more than 2 people staying even though the room is advertised for 4 with no mention of having to pay more. We had our 2 children with us and had to pay $50 each after I had already booked and paid. Floors were not vacuumed, windows had mold on them. No a/c. Bathroom shower had not been cleaned prior to our stay.
Stayed 1 night in Jun 2025

6/10 Okay

Antoine

Liked: Cleanliness
Disliked: Amenities
Humm, no ac, no fan, windows open and get hwy traffic. No thanks for seconds.
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable. Arrived after
Stayed 1 night in Apr 2025

4/10 Poor

Richard

Disliked: Staff & service, amenities, property conditions & facilities
Four rooms upstair have to share a bathroom which is no good. There is not even a pantry with a sink or water tap in common area. I regret staying there.
Stayed 3 nights in Apr 2025

4/10 Poor

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
Not impressed at all. Bed was way to hard, no place to plug your phone in at bedside and when I pulled night stand out to find outlet for phone you could tell it has not be cleaned for awhile. There was a power bar on stand across the room, plug my phone in there. Woke up @ 3:45 check my phone never charged at all. Had to plug phone in bathroom. It’s not hotel it’s a house and when I open door very strange smell. There was a very strange smell when I opened front door went up to room same smell. Absolutely no human connection at all.
Stayed 1 night in Jun 2025

10/10 Excellent

berris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LY was such a gracious host allowed me to check in with a last minute at 2 am . Her house was very clean and had everything youbwould need to make you feel safe and d at home. Anytime im.in Vancouver i will stay here if shes not over booked
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time, thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and very easy to check in/out.
Stayed 1 night in Mar 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely home stay

Lovely home in Richmond. Great for a weekend trip where you want to be close to airport for an early departure. I did not meet the host, but we communicated on text and through booking site - they were very responsive to questions and we had an easy check in and checkout with details for parking our rental car. Bed was firm and very comfortable. Would stay again! Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Zhenxi

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty calm neighborhood. The host was very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Oct 2024

6/10 Okay

Petros

Just make the location of the place visible enough. Put the address where clients can easily spot it,other wise everything is good
Stayed 1 night in Nov 2024