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"Restaurant staff were pleasant"

"What can you say. Staff at the front desk and the restaurant went above and beyond. We try not to be demanding but we had a couple of special requests and staff met and exceeded our expectations."

"Stayed two nights and was very pleased. Clean room, good food and friendly and helpful staff. "

"Everything was clean only thing was there wasn’t a lock on the bathroom door"

"Hotel is in a wonderful location and my harbor view room had a lovely view. Staff was wonderful and restaurant provided a good value. I enjoyed the pool. The condition of my room and some common areas (hallways) was notably shabby and outdated, but the views, staff, and amenities made up for that. Would definitely stay again."

"The room I had was facing the inner Courtyard which is beautifully decorated and very peaceful even with palm trees. The open pit fire that was on most of the day until evening quiet time was inviting and warm. They even had a piano that you could play down on the lower level where some of the parking was. I did not have a car so I don't know too much about parking. My room was extremely clean came it cooked with a Nespresso coffee maker complimentary two bottles of complimentary cold water had a refrigerator and good shower wonderful amenities of hand soap shampoo body wash and conditioner complimentary as well and in refillable bottles so as not to create as much waste as a lot of hotels do with the small bar soaps and small bottles of shampoos so that was appreciated and all the staff we're super friendly and helpful though it's not owned by the hotel there is a restaurant on the Main Street of Home Cooking that always smell good I didn't eat there and there is also a coffee shop connected to the hotel in the downstairs next to the lobby"

"Dust on night tables and bed frame and floor make weird popping sound when walking. Room was relatively clean and lobby and staff were nice "

"Hotel is great, only item is that the west parking is a long way from the hotel"

"You can tell this is a slightly older hotel, but it is very clean and has everything you need. Our room was huge, and we loved having a kitchen and living room. Location is fantastic, right in the heart of downtown Vancouver, lots of cafes, shops, and restaurants nearby. You could easily walk most places in downtown! Bus stops right outside as well. Staff were incredible, from front desk to the cleaning staff, everyone was so friendly! Overall phenomenal stay would definitely stay here again if I come back to visit."