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Inn at the Quay

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Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi

Overview of Inn at the Quay

VIP Access

Inn at the Quay

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment

Explore the area

  • Popular LocationDouglas College7 min walk
  • Popular LocationQueensborough Landing6 min drive
  • Popular LocationCentral City Shopping Centre10 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)24 min drive

Choose dates to view prices

About this area

New Westminster

Located in New Westminster, Inn at the Quay is in the historical district and on the waterfront. Metropolis at Metrotown and Pacific Centre Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park. Looking to enjoy an event or a match? See what's going on at Pacific Coliseum or Rogers Arena. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails and ecotours. Guests love the hotel's convenience for public transportation: New Westminster Station is 5 minutes on foot and Columbia Station is 12 minutes.
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Popular Location

What's nearby

  • Douglas College - 7 min walk
  • Queensborough Landing - 6 min drive
  • Lougheed Town Centre - 8 min drive
  • Central City Shopping Centre - 10 min drive
  • Holland Park - 15 min drive

Getting around

  • New Westminster Station - 5 min walk
  • Port Coquitlam Station - 14 min drive
  • Vancouver International Airport (YVR) - 24 min drive

Restaurants

  • The Boathouse — 1 min walk
  • Tre Galli Gelato Caffe - 3 min walk
  • RE-UP BBQ - 3 min walk
  • Paddlewheeler Pub & Patio - 4 min walk
  • Burger Heaven - 6 min walk

About this property

Inn at the Quay

4-star eco-friendly hotel near Douglas College
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, self parking and a business centre are on-site. All 126 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and LCD TVs with cable channels. Other amenities available to guests include balconies, minibars and room service.
Inn at the Quay offers 126 forms of accommodation with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 11.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–noon on weekdays and 7:30 AM–noon on weekends: CAD 9-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Sauna

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Portuguese

Business services

  • Business centre
  • Computer station
  • Conference space (4000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

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Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 9 and CAD 16 per person (approximately)
  • Self-parking fee: CAD 11.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 507 out of 988 reviews
5 - Excellent 51%
Rating 4 - Good. 357 out of 988 reviews
4 - Good 36%
Rating 3 - Okay. 80 out of 988 reviews
3 - Okay 8%
Rating 2 - Poor. 22 out of 988 reviews
2 - Poor 2%
Rating 1 - Terrible. 22 out of 988 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service
Nice hotel on at the Quay. The hotel is dated.
Stayed 2 nights in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with a nice boardwalk to get some exercise, lots of good dining options nearby as well. Nice views of the river too, nice backdrop for enjoying a morning coffee on the balcony.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean accommodations, really nice location
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted at the front desk by “Erin” She really made the check in as good as it can possibly be.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. View.
Stayed 1 night in Jun 2021