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Inn at the Quay

4.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Inn at the Quay

1 bedroom, minibar, desk, iron/ironing board
Exterior
Meeting facility
Combined shower/bathtub, rainfall showerhead, free toiletries
Water view
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
The current price is NZ$356
includes taxes & fees
20 July - 21 July

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Queen Bed (Quay)

1 bedroom, minibar, desk, iron/ironing board

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Rainfall showerhead
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Rainfall showerhead
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

1 bedroom, minibar, desk, iron/ironing board

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Rainfall showerhead
  • River view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1

What's nearby

  • Douglas College - 4 min walk - 0.4 km
  • Holland Park - 9 min drive - 6.7 km
  • Metropolis at Metrotown - 9 min drive - 7.0 km
  • Hard Rock Casino Vancouver - 11 min drive - 9.1 km
  • Simon Fraser University - 14 min drive - 11.1 km

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver International Airport (YVR) - 30 min drive

Restaurants

  • ‪North Noodle House - ‬6 min walk
  • ‪Cockney Kings Fish & Chips - ‬6 min walk
  • ‪Old Spaghetti Factory - ‬6 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Spud Shack Fry Co - ‬5 min walk

About this property

Inn at the Quay

Eco-certified hotel near Douglas College
Located close to Holland Park, Inn at the Quay provides a terrace, dry cleaning/laundry services and a fireplace in reception. For some rest and relaxation, visit the sauna. The on-site seafood restaurant, The Boathouse, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A lift, free newspapers and a 24-hour front desk
  • Meeting rooms, wedding services and a ballroom
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 126 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and minibars. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • LCD TVs with cable channels
  • Balconies, fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Is Inn at the Quay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Inn at the Quay?

As of 6 Jul 2025, prices found for a 1-night stay for 2 adults at Inn at the Quay on 20 Jul 2025 start from NZ$356.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Inn at the Quay?

Self-parking is available for CAD 15.00 per day.

What time is check-in at Inn at the Quay?

Check-in start time: 4:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Inn at the Quay?

Checkout is at 11 AM.

Where is Inn at the Quay located?

Situated on the riverwalk, this eco-certified hotel is 0.3 mi (0.5 km) from Douglas College, and within 6 mi (10 km) of Metropolis at Metrotown and Holland Park. Simon Fraser University and Burnaby Hospital are also within 9 mi (15 km). New Westminster Station is only a 5-minute walk and Columbia Station is 12 minutes.

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Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Very nice place to stay
Stayed 1 night in Jun 2025

8/10

Great stay.
Stayed 2 nights in Jun 2025

10/10

Great place to stay.
Stayed 1 night in May 2025

10/10

It is nice area to stay
Stayed 3 nights in May 2025

10/10

clean, quiet, good location
Stayed 2 nights in Jun 2025

10/10

Very pleasant and comfortable room with a lovely view of the river.
Stayed 1 night in Jul 2025

10/10

Great location to amenities.
Stayed 2 nights in May 2025

10/10

Love the location staff was so nice
Stayed 1 night in Mar 2025

10/10

Close to River Market and very walkable.
Stayed 5 nights in May 2025

10/10

Great hotel and view
Stayed 3 nights in May 2025

10/10

Centrally located and within walking distance to the SkyLink. The hotel is situated by the river, and offers a beautiful scenery. It is near restaurants and shops. The hotel staff is wonderful, always willing to help.
Stayed 7 nights in Jun 2025

10/10

We enjoyed the convenience of being near the water and not far from the sky train.
Stayed 2 nights in Jun 2025

8/10

Good location
Stayed 1 night in May 2025

10/10

Wonderful
Stayed 3 nights in Jun 2025

10/10

Perfect spot. Loved the view. Staff was excellent.
Stayed 1 night in May 2025

10/10

Perfect location to be immersed in New Westminster. Facilities are great - service strong.
Stayed 3 nights in May 2025

10/10

Always so relaxing to stay there! We love everything about it whether we are there for business or pleasure.
Stayed 2 nights in Apr 2025

10/10

Had a very nice stay here, what a beautiful view!
Stayed 1 night in Mar 2025

8/10

We enjoyed staying here. It was comfortable and clean.
Stayed 2 nights in Dec 2024

10/10

Loved the waterviews from the room.
Stayed 4 nights in Mar 2025

10/10

Love this beautiful Inn and the service. Better than the pictures, with a breathtaking view. Very clean with soft, cozy beds.
Stayed 1 night in Apr 2025

10/10

Excellent
Stayed 3 nights in May 2025

10/10

Was a good view out of room , clean , and quiet
Stayed 1 night in Mar 2025

8/10

Good stay
Stayed 1 night in Mar 2025

10/10

The hotel was quite unassuming at first glance, but pleasantly surprising. While the rooms looked small in the photos, they’re actually spacious and well laid out. Everything was clean and well maintained. That said, a few updates wouldn’t hurt to bring the space a bit more up to date, like adding a safe in every room, for example, would be a practical improvement. The location is excellent, conveniently within walking distance to several amenities. The Craft Café, just a few steps away, was such a great find (the food and coffee are fantastic), and the Sabai Thai Spa nearby was an absolute treat. All in all, a very comfortable and well-situated stay.
Stayed 6 nights in Jun 2025