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Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi

Guest reviews

4.3/5 Excellent
997 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationDouglas College8 min walk
Popular LocationHolland Park15 min drive
Popular LocationMetropolis at Metrotown18 min drive
AirportVancouver, BC (YVR-Vancouver Intl.)24 min drive

Choose dates to view prices

  • Room, 1 Queen Bed (Quay)

    4.8/5 guest room rating

    Room amenities

    • River view
    • Sleeps 2
    More detailsRoom, 1 Queen Bed (Quay)
  • Room, 2 Double Beds (Quay)

    4.7/5 guest room rating

    Room amenities

    • River view
    • Sleeps 4
    More detailsRoom, 2 Double Beds (Quay)
  • Room, 1 King Bed (Quay)

    4.9/5 guest room rating

    Room amenities

    • River view
    • Sleeps 3
    More detailsRoom, 1 King Bed (Quay)

About this area

New Westminster

Located in New Westminster, Inn at the Quay is in the historical district and on the waterfront. Metropolis at Metrotown and Pacific Centre Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park. Looking to enjoy an event or a match? See what's going on at Pacific Coliseum or Rogers Arena. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails and ecotours. Our guests love the hotel's convenience for public transport: New Westminster Station is 5 minutes by foot and Columbia Station is 12 minutes.

Visit our New Westminster travel guide
Map
Popular Location

What's nearby

  • Douglas College - 8 min walk
  • Holland Park - 15 min drive
  • Metropolis at Metrotown - 18 min drive
  • Burnaby Hospital - 22 min drive
  • Simon Fraser University - 24 min drive

Getting around

  • New Westminster Station - 5 min walk
  • Port Coquitlam Station - 14 min drive
  • Vancouver, BC (YVR-Vancouver Intl.) - 24 min drive

Restaurants

  • The Boathouse — 1 min walk
  • Boston Pizza - 7 min drive
  • Quiznos - 7 min drive
  • Subway - 7 min drive
  • Naan Bites - 7 min drive

About this property

Inn at the Quay

4-star eco-friendly hotel near Douglas College
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, self parking and a business centre are on-site. All 126 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include balconies, minibars and room service (during limited hours).
Inn at the Quay offers 126 forms of accommodation with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CAD 11.00 per day
  • Electric car charging station

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–noon on weekdays and 7:30 AM–noon on weekends: CAD 9-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Sauna

Family friendly

  • Dry-cleaning service
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Portuguese

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (4000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in between 4:00 PM and 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 9 and CAD 16 per person (approximately)
  • Self-parking fee: CAD 11.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay New Westminster
Inn Quay
Quay New Westminster

Frequently asked questions

Can I cancel my reservation for free at Inn at the Quay and receive a full refund?
Yes, Inn at the Quay offers free cancellation on select room rates, because flexibility matters! Please refer to Inn at the Quay cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Inn at the Quay?
As of 9 Jul 2020, prices found for a 1-night stay for 2 adults at Inn at the Quay on 11 Jul 2020 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Inn at the Quay?
Self-parking is available for CAD 11.00 per day.
What time is check-in at Inn at the Quay?
Check-in is from 4:00 PM to 3:00 AM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11 AM.
Where is Inn at the Quay located?
Situated on the riverwalk, this eco-friendly hotel is 0.4 mi (0.7 km) from Douglas College, and within 9 mi (15 km) of Holland Park and Metropolis at Metrotown. Simon Fraser University and Burnaby Hospital are also within 12 mi (20 km). New Westminster Station is only a 5-minute walk and Columbia Station is 12 minutes.

Guest reviews

Overall score and ratings for Inn at the Quay

4.3
Excellent
5 - Excellent
483
4 - Good
374
3 - Okay
91
2 - Mediocre
26
1 - Poor
23
4.5
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Jul 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Stayed 3 nights in Jun 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The location was great! The room was also nice and had a great view of the water. The parking was okay as sometimes there were no spots available but it was convenient and secure underground.

      Stayed 3 nights in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Location is great. Staff are friendly. Comfortable bed. Room Furniture was dated. Single chair uncomfortable. Pool and hot tub closed due to COVID-19

      Stayed 4 nights in Jun 2020