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Inn at the Quay

4.0 star property
Riverwalk hotel with fitness centre and sauna

Choose dates to view prices

Photo gallery for Inn at the Quay

Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Fitness facility
Room, 2 Queen Beds (Quay)
Exterior
Experience the tranquil atmosphere of Inn at the Quay, where you can unwind by the fireplace in the lobby or relax with a sauna session. Enjoy breakfast, brunch, lunch, or dinner at The Boathouse seafood restaurant and take advantage of amenities like a gym and bar. Guests rave about helpful staff and proximity to shopping.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • 24/7 front desk
The current price is NZ$285
includes taxes & fees
30 Nov - 1 Dec

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Rainfall showerhead
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Rainfall showerhead
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hairdryer
Rainfall showerhead
Bathrobes
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1

What's nearby

  • Douglas College - 4 min walk - 0.4 km
  • Holland Park - 9 min drive - 6.7 km
  • Metropolis at Metrotown - 10 min drive - 7.0 km
  • Hard Rock Casino Vancouver - 11 min drive - 9.4 km
  • Simon Fraser University - 14 min drive - 11.1 km

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver International Airport (YVR) - 30 min drive

Restaurants

  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪The Spud Shack Fry Co. - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬5 min walk
  • ‪Donair Dude - ‬3 min walk

About this property

Inn at the Quay

Hotel near Douglas College
Located close to Holland Park, Inn at the Quay provides a terrace, dry cleaning/laundry services and a fireplace in reception. For some rest and relaxation, visit the sauna. The on-site seafood restaurant, The Boathouse, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Luggage storage, a banquet hall and free newspapers
  • Smoke-free property, meeting rooms and a vending machine
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 126 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • 55-inch LCD TVs with cable channels
  • Balconies, fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Is Inn at the Quay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Inn at the Quay?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Inn at the Quay on 30 Nov 2025 start from NZ$284.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Inn at the Quay?

Self-parking is available for CAD 15.00 per day.

What time is check-in at Inn at the Quay?

Check-in start time: 4:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Inn at the Quay?

Checkout is at 11 AM.

Where is Inn at the Quay located?

Situated on the riverwalk, this hotel is 0.3 mi (0.5 km) from Douglas College, and within 6 mi (10 km) of Metropolis at Metrotown and Holland Park. Simon Fraser University and Burnaby Hospital are also within 9 mi (15 km). New Westminster Station is only a 5-minute walk and Columbia Station is 12 minutes.

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Reviews

Inn at the Quay Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 653 out of 1024 reviews
Rating 8 - Good. 265 out of 1024 reviews
Rating 6 - Okay. 66 out of 1024 reviews
Rating 4 - Poor. 23 out of 1024 reviews
Rating 2 - Terrible. 17 out of 1024 reviews

Reviews

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Very much enjoyed my stay!
Stayed 6 nights in Aug 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin process, friendly staff, clean and safe for solo travelers.
Stayed 2 nights in Sep 2025

10/10 Excellent

ozhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good area
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
First time I’ve stayed at the Quay despite living in new west and then area for 0ver 40 years. Disappointed I haven’t stayed here sooner and will definitely be back
Stayed 1 night in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Amenities
The beds were comfortable, room was clean and the staff was kind.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to B.C. a couple of times a year and i wouldn't stay anywhere else. The accommodations are wonderful and the sevice is always, friendly and professional. The rooms are always kept to the highest standards and there is ample on-site parking for a nominal fee. There is shopping on the boardwalk, as well as good dining options. The Boathouse restaurant has a gret choice of delicious seafood and friendly bartenders if you do the adult beverage thing. The view of the Quay is beautiful with backed by the cityscape which is stunning at night. You should go for a peaceful, enjoyable stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room has great view of the Fraser River. Nice boardwalk for strolls along the river. Several good restaurants nearby, including the Boathouse in the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

carmelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The survey asks about the free breakfast. I was not given a free breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

Lian

Liked: Cleanliness, amenities, property conditions & facilities
clean, quiet, good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service
Pet friendly hotel But there wasn't anywhere around the hotel that had grass or anywhere for doggies to go to the bathroom
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here over and over! Very clean, cute market and shopping near by. Safe and beautiful view
Stayed 3 nights in Jun 2025

8/10 Good

mitchel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable rooms. Friendly staff. However, the hotel is between train tracks and a working river so there is a lot of noise (night and day) from trains and industrial boat traffic
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best getaway place to stay

Always so relaxing to stay there! We love everything about it whether we are there for business or pleasure.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara-Ann

Liked: Cleanliness, amenities
All positive
Stayed 1 night in Aug 2025

10/10 Excellent

Guillermo

Centrally located and within walking distance to the SkyLink. The hotel is situated by the river, and offers a beautiful scenery. It is near restaurants and shops. The hotel staff is wonderful, always willing to help.
Stayed 7 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Westminster Gem

Stayed here a number of times in the past year and always consistently good. Love the views, location and nearby restaurants and shopping.
Stayed 1 night in May 2025

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay here, what a beautiful view!
Stayed 1 night in Mar 2025

4/10 Poor

Adrian

Disliked: Cleanliness, amenities, property conditions & facilities
Simply outdated
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the waterviews from the room.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room. View of the waterway and river walk. Close to sky train.
Stayed 2 nights in Jun 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good view out of room , clean , and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities, room comfort

Nice spot on the mighty Fraser River

Everything is handy. Metro is very convenient making it easy for events in Vancouver. Lots of restaurants close by
Stayed 1 night in May 2025