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"Clean room, breakfast plenty of choices, the staff is nice and kind. "

"Clean rooms staff was excellent and parking was easy breakfast excellent Y"

" Great facilities"

"Pillows were unsuitable and we had a stiff neck. Dinner was not to my taste"

"Good points: Staff were friendly, accommodation was clean and tidy and food provision and bar was satisfactory. Poor points: The room was pretty sparse and lacking any warmth or character as were the rest of the facilities. We didn’t try the Spa or Golf, so can’t comment on this. gym, sauna, hot tub type facilities (which I would be happy to pay for) are pretty standard in most ‘Spa’ hotels so I felt a bit cheated. Maybe should have looked deeper into the hotel facilities before reservation, but this was a quick decision. Anyway, overall rating is ok. "

"Motel is beautifully designed and diner offers great food options. Staff were very friendly and helpful. The only criticism that we have, is the room was not cleaned to a high standard after initial arrival ( on arrival the room was spotless ). The days following there were multiple signs that the room had not been cleaned properly. However, I would stay again. "

"Great family room "

"The staff are excellent! I had a lovely stay in the Bibury room. Very clean /looked brand new! The food is pub food and very good! One of only two places to stay, here & “the Swan” down the road! The swan being the high end option. Just up the road from the trout farm and would highly recommend the Catherine wheel."

"We stayed as a small family during the Easter holidays, mainly to use the pool and spa facilities, with the hotel’s proximity to Gloucester Docks (around 2.5 km) also a key reason for booking. Overall, the experience was mixed. On arrival, our room had issues—most notably the shower. The bath–shower mixer tap diverter didn’t work, and water pressure was extremely poor, to the point even a bath was just a trickle. At £120 midweek (without breakfast), this didn’t feel good overall value. That said, the sole reception staff member was excellent. After a couple of prompts, and while clearly managing the desk alone, he moved us to a suite around 9pm, resolving the issue before bedtime. He also explained the water system is quite old, which may account for the pressure. The pool and spa were clean and functional—the sauna and steam room were up to temperature, and the gym well equipped—but overall felt dated and didn’t match expectations set by the price and photos. We didn’t use the restaurant/bar on the evening or for breakfast- there were no evident menus beyond an A4 printout, and pricing felt high; it was empty whenever we walked past. More generally, the hotel doesn’t match the polished Expedia photos. It looked dated, and even after the room change, the amenities and bedding were below expectations, particularly compared to Premier Inn. In summary, excellent staff, but the property and value for money unfortunately fell short"