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Reviews of The Royal Hotel

3.5 out of 5
The Royal Hotel
Manvers Street - BA1 1JP, Bath, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 300 out of 585 reviews" "
Rating 8 - Good. 199 out of 585 reviews" "
Rating 6 - Okay. 67 out of 585 reviews" "
Rating 4 - Poor. 13 out of 585 reviews" "
Rating 2 - Terrible. 6 out of 585 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right opposite the train station so very handy for anyone who has mobility problems. Much quieter than I was expecting and the bed was extremely comfortable. Bedroom had plenty of supplies - including Earl Grey teabags, a cafetière and ground coffee, biscuits etc, also towelling robes and slippers. Staff were extremely helpful and friendly. No food service after 6pm but within a short walking distance of many restaurants and bars.
Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay - friendly staff
Stayed 3 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great location but stated “parking” only 5 spaces - never free. Just state that you need to park up the road (2 minutes)
Stayed 1 night in May 2024

10/10 Excellent

Louis R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were incredibly friendly professional and helpful.
Stayed 1 night in May 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Old things that are difficult to handle
Stayed 1 night in May 2024

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness
This hotel has a lovely location and could be a wonderful gem in Bath. The woman who checked us in was so gracious and wonderful. We arrived at our room (107) and the bedding and bathroom were spotless. The room smelled strongly of Clorox or some very strong cleanser. The room is in serious need of good maintenance. The wallpaper is peeling up in multiple places. The carpet is loose, the caulk is gross on the step to the shower. There is a weird gap in the bathroom ceiling with an open chasm of cobwebs. We had to ask for help because our bedside light and several outlets were not powered, despite flipping the on button beside it. When we expressed concerns to the man who was working the front desk he came up and fixed it, but was extremely dismissive to our other concerns. In the end, the bed was relatively comfortable, with quality sheets and comforter. I think I would be content with this hotel for a lower rate, but thought the price value was way off for $225/night. This was our second stay in bath- and we found the Bird Bath to be a much superior hotel, for a similar rate.
Stayed 1 night in May 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Do not stay on the 4th floor. The birds will keep you up all night! Also, the breakfast is NOT free. They don't tell you it is $12.95 each morning.
Stayed 2 nights in Apr 2024

8/10 Good

Hamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I would have is a weak wi fi signal. Other than that, the hotel is excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Travelled with group
Liked: Staff & service
Great location and service. Loved bar and restaurant. However, hotel is old and this shows in rooms. They are small and airless. The bathroom was mouldy.
Stayed 1 night in Apr 2024

8/10 Good

Niels Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cosy, close to public transport and close to "everything".
Stayed 1 night in Mar 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service
I did not realise that I needed to book for breakfast and evening meals as I had not had to do this before in my, not very frequent, stays in hotels in the UK. Consequently, my disabled wife and myself had to go out for meals. A disappointment for us. The staff were very considerate and understanding of our deafness and my wife's mobility problems.
Stayed 2 nights in Mar 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service, amenities
Very basic room
Stayed 2 nights in Mar 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Angella

Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stay
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day trip to Bath
2 night stay. Lovely hotel with amazing staff. Breakfast was excellent. Had 1 evening meal which for the cost was amazing. Comfortable room and very quiet. Would definitely recommend.
Stayed 1 night in Feb 2024

2/10 Terrible

Lisa

Stayed 1 night in Feb 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely character-filled hotel.
It was a well-placed hotel (near the train station, not very loud at night) and incredibly comfortable. After a long train journey it was really nice to arrive and find tea and biscuits in my room so I could sort myself. I have to give thanks to Andrea at the front desk who was especially helpful with a few questions, and when they couldn't fit me in for breakfast, suggested the near by restaurant Cafe au Lait (which may be my new favourite breakfast/brunch spot) I slept well, and was able to get a lot of writing done. I may claim it as an ideal spot for a writing retreat. This is a hotel with character so they warn you that it may take a minute or two for water to heat up, and the lift takes a bit of time BUT it does get you to your floor. Yes you get to hear the bells ring from the nearby Abbey.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wendy

Stayed 1 night in Feb 2024

10/10 Excellent

Mika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would love to stay again, great location.
Stayed 1 night in Jan 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to station and an easy walk to shops and pubs. Aside from a really creaky floor, the room was quiet and although the hotel was overheated, our room had opening windows for fresh air. TV was a bit small but Wifi was good. Could do with some modernising but our stay was pleasant.
Stayed 2 nights in Feb 2024

8/10 Good

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good varied menu. Comfortable room but need some upgrading.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Feb 2024

10/10 Excellent

kyuma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and comfortable. Friendly staff, they helped me to arrange staying one more night.
Stayed 2 nights in Jan 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
All very satisfactory
Stayed 2 nights in Jan 2024

10/10 Excellent

Melissa, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the train station and an easy walk to everything in town. Nice food and friendly staff.
Stayed 2 nights in Dec 2023

8/10 Good

Pir Julian, Chorleywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine for what it was. Reception staff very good. Room warm and ok. Bed a bit small. Breakfast was good. All in all not too bad for the time and cost.
Stayed 1 night in Dec 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service
A lovely old place. They did miss part of my booking (made six weeks in advance) that the second room I booked for my grown kids needed a second bed, so my son slept on the floor. He was cool with it.
Stayed 1 night in Dec 2023

4/10 Poor

Vikki

Disliked: Cleanliness, property conditions & facilities, room comfort
Fawlty Towers Hotel
I get booking an old hotel there will be defects such as a creaky floor or dated deco! Even the sound of the pigeons outside the window. But this hotel did not meet my expectations for £110 a night! Wallpaper pealing off the wall! Old mattress, too soft and lumpy! Shower fixings not flush to the wall exposing rust! Loo took years to re fill! Not having curtain. A blind is not hotel quality! My bedroom provides a much better atmosphere! Crushed our romantic Christmas weekend away!
Stayed 1 night in Dec 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super accommodating. I came to Bath quite early and she allowed me to stow my backpack so I can roam the town without that burden on my back. When I checked out, she extended the offer and allowed me to store my bag again till I left town mid afternoon. The whole process was so pleasantly done! I regret staying for just one night. Oh, have I mentioned that the room was great! The bed was cozy, fluffy pillows and sheets, and heated towel rack! So comfy on a cold December morning!
Stayed 1 night in Dec 2023

6/10 Okay

George

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay in bath Hotel was superb, staff helpful and nothing too much trouble
Stayed 2 nights in Dec 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Market overnight stay with sister.
Visited Christmas Market. Excellent location opposite train station. Able to leave bags ahead of check-in and also after we checked out which was so helpful. Room was perfect for our stay. Plenty of choice at breakfast and all cooked well. All staff that we had contact with were very efficient and friendly. Would definitely stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
So disappointing and overpriced
Location of the hotel is good for travellers due to its proximity to the rail station but noisy both from residents and outside road noise. The hotel provides a 3star stay but is overpriced,bedding and towels great, bedrooms very outdated but clean. The staff were really great both at reception and in the breakfast room. Breakfast is good but we had dinner one night and chose the special christmas meal which was warmed through and really poor.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jane

Stayed 2 nights in Dec 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023

6/10 Okay

Mick

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Briony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, area great for getting into the centre and good for food. Only minor issue is the area is busy on the road. Can be noisy traffic
Stayed 2 nights in Dec 2023

10/10 Excellent

Danise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to shopping, parking, restaurants.

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Zoe

Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Extremely friendly reception staff who are very helpful. Smashing room with plenty of space but as an old building very creaky floorboards in the evening when popping to the loo. Hotel is opposite the railway station so saves moving luggage far. Limited spaces for evening meal bookings which is a shame as fabulous food - only seemed to use the dinning table once in evening rather than clear & book a later time to achive more dinners using the very pleasant dinning room with 2 sitting times. Had a lovely relaing time at this hotel. We have stayed here a few years ago & would definate recommend it and come again when possible.
Stayed 2 nights in Nov 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love going to the Royal hotel. We go back every year! Very conveniently placed opposite the station and 5 mn walk from the center. Nice rooms and good breakfast. But above all such friendly staff!Tim, Mike, Andrea and a young chap i dont know the name, and staff in breakfast room.. and the lovely cleaners! See you next year😀
Stayed 2 nights in Nov 2023

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Staff very friendly, but rooms dated, bathroom in room 303 had holes in tiles which were pretty sharp
Stayed 2 nights in Nov 2023

10/10 Excellent

Debby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a fantastic location with easy private parking and great staff. Wonderful room too
Stayed 1 night in Nov 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Liked: Property conditions & facilities, room comfort
Excellent Hotel
This was an excellent, authentic Bath hotel in a perfect location very close to the train station and the heart of the city. Great bar/restaurant and very helpful staff. The room was larger than most and very clean. Highly recommended.
Stayed 1 night in Nov 2023