All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 660 out of 1000 reviews" "
10 - Excellent
660
Rating 8 - Good. 261 out of 1000 reviews" "
8 - Good
261
Rating 6 - Okay. 63 out of 1000 reviews" "
6 - Okay
63
Rating 4 - Poor. 12 out of 1000 reviews" "
4 - Poor
12
Rating 2 - Terrible. 4 out of 1000 reviews" "
2 - Terrible
4
9.4/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Carol, Fort Collins
Travelled with partner
27 May 2024
Fabulous location. Away from hubbub yet close enough to everything the beautiful city of Bath has to offer. A gem of a place to stay!
Away from the bustle of Bath center but an easy lovely walk to the hub of activity!
Carol
Stayed 3 nights in May 2024
6/10 Okay
Lyudmyla
Travelled with group
26 May 2024
Liked: Cleanliness, staff & service
The lady on the reception was extremely nice and friendly, great location and spacious room. In general the hotel needs a bit of renovation, cleaning the curtains and windows to be 5/5.
Lyudmyla
Stayed 1 night in May 2024
8/10 Good
Heather
Travelled with family
25 May 2024
Liked: Cleanliness, staff & service
Loved Casey & her help to get us settled.
Strongly suggest a Dumb Waiter for the luggage. Loved the room, clean,roomy & very comfy.
Heather
Stayed 1 night in May 2024
Response from Kara on 27 May 2024
Dear Heather,Thank you for taking the time to review your visit to the guesthouse. And thank you so much for your kind words and comments regarding Casey, she is indeed a valued member of our team, and we are incredibly happy to read that she is looking after our valued guests.We hope to welcome you back in the future.
Dear Sam,Thank you for taking the time to review your visit to the guesthouse. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Fantastic find, great location with extremely friendly and accommodating staff. Will most definitely used again!
Sarah
Stayed 2 nights in May 2024
Response from Kara on 27 May 2024
Dear Sarah,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. Please note your feedback has been shared with the team as a critical way of understanding how we can continue to deliver wonderful experiences.We hope to welcome you in the future.
Dear Clive,Thank you for taking the time to provide us with your feedback. It was a pleasure to have you as our guests and we look forward to welcoming you back in the future!
This is a great hotel to stay in for a nice break in Bath.
The location is perfect. When you leave the hotel door it’s a short walk in either direction to get you into the center of Bath.
The staff are really polite and were helpful with suggestions on restaurants and things to do.
Our room was superb. At the back of the hotel overlooking what I believe is part of the rugby ground. A huge room. Kept nice and clean.
We had breakfast on 1 day and it was really nicely cooked. Next day we went to Sally Lunn’s for breakfast to tick things from the’to-do’ list which I highly recommend.
A very enjoyable stay.
Great location with parking. 10mins walk to shops and amenities. Very clean, spacious room, bar, comfy bed
julie
Stayed 1 night in Apr 2024
Response from Kara on 27 May 2024
Dear Julie,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. Please note your feedback has been shared with the team as a critical way of understanding how we can continue to deliver wonderful experiences.We hope to welcome you in the future.
Very quiet and clean location with a beautiful yard. Room was well lit, nicely laid out, and a good size. Affordable and very walkable to the main attractions of Bath. Staff were knowledgeable, personable, and efficient. Would happily stay again.
Janine
Stayed 1 night in Apr 2024
10/10 Excellent
Amanda
14 Apr 2024
Amanda
Stayed 1 night in Apr 2024
Response from Kara on 10 May 2024
Dear Amanda,Thank you for taking the time to provide us with your feedback. It was a pleasure to have you as our guests and we look forward to welcoming you back in the future!
8/10 Good
Peter
11 Apr 2024
Peter
Stayed 2 nights in Apr 2024
Response from Kara on 10 May 2024
Dear Peter,Thank you for taking the time to provide us with your feedback. It was a pleasure to have you as our guests and we look forward to welcoming you back in the future!
Our stay at the Ayrlington was wonderful! Staff were very helpful and kind, breakfast was quick and easy, and it was walkable to the city center.
Phoebe
Stayed 2 nights in Apr 2024
Response from Kara on 17 Apr 2024
Dear Phoebe,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
We loved our stay and will absolutely return. We stayed in the Grand Suite and it had a private sitting room overlooking the garden with gorgeous windows, skylights and a view of the Abby. The staff was very hospitable. 5/5 in every way.
Jennifer
Stayed 2 nights in Apr 2024
Response from Kara on 17 Apr 2024
Dear Jennifer, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. It is always encouraging to hear positive feedback, I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Staff very helpful.Lovely size room & nice comfy bed. Breakfast was very nice. Handy place to stay for visiting Bath city centre, only a short walk to centre of Bath.
Jill
Stayed 1 night in Mar 2024
Response from Kara on 5 Apr 2024
Dear Jill,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback. We hope to welcome you in the future.
Staff at reception were very helpful and welcoming and polite
We had Zen room which was very clean and comfortable
Car park at site was a bit tight but we could find a parking lot and we were happy during our stay
Bahram
Stayed 1 night in Mar 2024
Response from Kara on 17 Apr 2024
Dear Bahram,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Dear Michael,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
A superb location, clean and vibrant rooms and excellent bathrooms and the entire staff were outstanding. Finally, I had one of the finest cooked breakfasts I have ever had. Top notch throughout
Quirky hotel that was spotless, friendly staff and a lovely room.
Lee
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar 2024
Dear Lee,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback and we look forward to welcoming you again in the future.
The bed was making noise couldn’t sleep, little old bed it was.
It is little far from city centre
No places around
They use 5 stars beneath there logo don’t get confuse it’s not a five star property
CA Arpit
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar 2024
Dear CA,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. With being a short 5 - 10 minute walk to the city centre, we find this gives our guest the opportunity to feel close by the centre with everything you need but a short distance to keep the busy city life noise away. We hope to have an opportunity to look after you in the near future and restore your faith in our Guesthouse.
Dear Ross,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. We look forward to welcoming you again in the future.
6/10 Okay
Verified traveller
18 Feb 2024
Disliked: Cleanliness, staff & service
No frills but great location
Hotel is nice - just a bit run down in areas. The location is fantastic and we had a warm welcome on arrival.
In the room we noticed stains on the chairs and the toilet was full of a huge clump of dark hair- looked like they had cleaned the drains and left it in the toilet?
In the run up to our stay we had 2 things which concerned us.
1) my husband tried to add on some Prosecco as a nice surprise and was told it wasn’t possible and we could just get some from the bar on arrival. This is of course fine but just hoped for a little more as the hotel seemed quite lovely when booking.
2) Husband was then told our booking was only for 1 person (it was a double room) and that I needed to contact hotels.com to change. I rang the hotel 3 times and left voicemails stressed about our stay. When I finally got through the lady was lovely and assured me it was fine.
Good for a quick stay due to location- also be aware they charge you £10 to park!
Verified traveller
Stayed 1 night in Feb 2024
Response from Kara on 17 Apr 2024
Dear Valued Guest,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. Your comments have been shared in order to action and improve our service and facilities. We hope to have an opportunity to look after you in the near future and restore your faith in our Guesthouse.
Hotel was as advertised. Accommodation was good and breakfast was very good. I was able to park car but was not aware of car parking charge until checking out.
The place is all you need for a safe, convenient stay with warmly welcoming staffs. They have a mini bar and good parking space. Would visit again!
Charan
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar 2024
Dear Charan,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback and we look forward to welcoming you again in the future.
The friendliest and most helpful staff you could want. Very clean and comfortable room with lots of character. Breakfast was excellent.
We will definitely stay again.
Verified traveller
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar 2024
Dear Valued guest, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
10/10 Excellent
Michael
1 Feb 2024
Michael
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb 2024
Dear Michael,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
It was a wonderful place to stay and will definitely come back again.
G
Stayed 2 nights in Jan 2024
Response from Kara on 3 Feb 2024
Dear G,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!
6/10 Okay
Greg, Dana Point
Travelled with partner
29 Jan 2024
Liked: Cleanliness, staff & service
It’s ok!
Greg
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb 2024
Dear Greg,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
8/10 Good
christine
28 Jan 2024
Liked: Cleanliness, staff & service, room comfort
All good, but aged
The receptionist were so helpful and friendly
Breakfast were so good and delicious, enough variety.
The room are large and comfortable. Amenity all good
Only thing is the hotel room and lobby required renovation. Toilet were clean but the bath screen was not adjustable, some minor cracks/ hairlines on the walls here there. The lobby was waiting for painting work.
christine
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb 2024
Dear Christine, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. Your feedback will be shared so we can work on ensuring the areas of concern are improved. We hope to welcome you here again whenever your travel bring you back to bath!
The staff were all very friendly, the room was extremely spacious with good amenities. The bed was comfortable, the room clean, nice views from the room and a large bathroom with tv to watch while you bath.
Breakfast was very nice and plenty of food and drinks. The staff were really friendly and helpful from arrival to departure. We would definitely stay there again
Tyrone
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb 2024
Dear Tyrone, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. Please note your feedback has been shared with the team as a critical way of understanding how we can continue to deliver wonderful experiences.
Lovely, comfortable bedroom and was lovely and warm during the very cold weather. Extremely convenient for walking into Bath.
Gwen
Stayed 2 nights in Jan 2024
Response from Kara on 28 Jan 2024
Dear Gwen,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Dear Reshma,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
6/10 Okay
Vincent
Travelled with partner
10 Jan 2024
It was just not for us. we recommend that when you book this hotel that you are not being put into the zen room. It is not on the internal part of the hotel you have to enter your room via a concrete staircase to a doorway on the outside of the hotel. And if you are going to have a winter holiday be advised that they turnd off our heating and we had no controll of it .that was not a pleasant experience not having controll. There is no room service for food or beverages
and eating facilities for lunch or dinner, although they have a great breakfast facility only. Although it is a graet position for walking to restaurants and all attractions.
It is definitely not a 5star hotel i belive it to be a 3 star again this is only my experience as i have stayed in the uk for five weeks in many hotels.
Thanks
Vincent
Stayed 5 nights in Jan 2024
Response from Kara on 3 Feb 2024
Dear Vincent,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. Your comments have been shared in order to action and improve our service and facilities. We hope to have an opportunity to look after you in the near future and restore your faith in our Guesthouse.
Staff are absolutely brilliant! Really helpful. The rooms are spotless. Highly recommended if you are staying in Bath. Thank you for having us
Charlie
Stayed 1 night in Jan 2024
Response from Kara on 28 Jan 2024
Dear Charlie,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
4/10 Poor
Shaun
8 Jan 2024
Shaun
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb 2024
Dear Shaun,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
6/10 Okay
Verified traveller
Business traveller
4 Jan 2024
Room wasn’t particularly clean; found hairs in the bed.
Complimentary bottle of water had already been opened and ‘re-sealed’.
Verified traveller
Stayed 1 night in Jan 2024
Response from Kara on 28 Jan 2024
Dear Valued Guest,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, we appreciate you taking the time to share your feedback.
10/10 Excellent
Rodney
4 Jan 2024
Rodney
Stayed 2 nights in Jan 2024
Response from Kara on 28 Jan 2024
Dear Rodney,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
Dear Joanne,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
8/10 Good
Peter Trent
29 Dec 2023
Liked: Staff & service
Disliked: Amenities
Nice enough but not 5 star as claimed...
Peter Trent
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan 2024
Dear Peter Trent,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, we appreciate you taking the time to share your feedback.
We felt very welcomed to this beautiful hotel, our room was stunning with all facilities you could need for a few nights stay. We enjoyed our breakfast and also the variety, where no request was too much.
Thank you Arlington
Jo
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan 2024
Dear Jo,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
A short walk into the centre, lovely hotel with friendly staff. Breakfast was excellent. Would definitely recommend if staying in Bath and will stay again
Jason
Stayed 1 night in Dec 2023
Response from Kara on 28 Jan 2024
Dear Jason,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Great small hotel within easy level 15mm walk of town centre, some rooms have superb views across the area.
Easy to get to by car and convenient parking. Good breakfast and helpful staff.
Guy
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan 2024
Dear Guy,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Our second visit. Very clean, lovely breakfast. Staff very friendly & helpful. Car parking is a plus, 10 mins walk into the city centre.
Alison
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan 2024
Dear Alison, On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.