COVID-19 restrictions.

See detailsOpens in a new window

Heritage Auckland

Photo gallery for Heritage Auckland

Featured image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor spa bath
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Heritage Auckland

VIP Access

Heritage Auckland

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
35 Hobson Street, Auckland, 1001

Explore the area

  • Popular LocationSky Tower3 min walk
  • Popular LocationViaduct Harbour8 min walk
  • Popular LocationAuckland Ferry Terminal9 min walk
  • AirportAuckland (AKL-Auckland Intl.)22 min drive

Choose dates to view prices

About this area

Auckland

Located in Auckland, Heritage Auckland is in the city centre and near a train station. The Civic and Aotea Centre are cultural highlights, and travellers looking to shop may want to visit Queen Street Shopping District and Victoria Park Market. Travelling with kids? Consider New Zealand National Maritime Museum, or check out an event or a game at Spark Arena. With waterskiing, windsurfing and surfing/boogie boarding nearby, you'll find plenty of adventures in the water.

What's nearby

  • SkyCity Casino - 2 min walk
  • Sky Tower - 3 min walk
  • Queen Street Shopping District - 5 min walk
  • Viaduct Harbour - 8 min walk
  • Auckland Ferry Terminal - 9 min walk

Getting around

  • Auckland Britomart Station - 10 min walk
  • Auckland (AKL-Auckland Intl.) - 22 min drive

Restaurants

  • The Sugar Club - 3 min walk
  • Orbit 360° Dining - 3 min walk
  • Sunflower Cafe - 3 min walk
  • The Grove - 3 min walk
  • Revive - 3 min walk

About this property

Heritage Auckland

Family-friendly Auckland hotel in Auckland Central Business District with indoor pool
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a health club. WiFi in public areas is free. Additionally, an outdoor tennis court, a spa tub and a sauna are on-site. All 185 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and flat-screen TVs with satellite channels. Guests will also find minibars, free newspapers and in-room massages.
Heritage Auckland offers 185 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 5-device limit

Parking and public transport

  • Valet parking on site (NZD 45 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Things to do

  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 55.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland Hotel
Heritage Auckland Auckland
Heritage Auckland Hotel Auckland

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 451 out of 985 reviews
5 - Excellent 46%
Rating 4 - Good. 345 out of 985 reviews
4 - Good 35%
Rating 3 - Okay. 117 out of 985 reviews
3 - Okay 12%
Rating 2 - Poor. 60 out of 985 reviews
2 - Poor 6%
Rating 1 - Terrible. 12 out of 985 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
We had a fabulous stay with the hotel , lovely room with harbour views get amenities, we used the hot tub . My only negative feedback , the restaurant breakfast was very poor , it was cold, hardly any food available always waiting for food to come, we told the reception on check out , they apologised but it’s an independent catering firm. Overall had a brilliant weekend away
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning rooftop pool and spa
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and service is great. The room had everything we needed and was well presented.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good location. The only thing was that we checked out on the Sunday morning then decided to have breakfast at the hotel but they wouldn’t allow cash payment as we had already checked out??
Stayed 2 nights in Jul 2021

1/5 Terrible

Travelled with partner
Disliked: Amenities, property conditions & facilities
We didnt get a room with a view and when we asked they said the all blacks were staying. the property is so run down and old and cold, we were staring at a brick wall and had loud music all through the night. There was no hand soap in our room, to which you would think there would be during a global pandemic. The food for breakfast was like sloppy mess and there was ice cream/milkshake spill right outside the lift and was there for hours - it looks like vomit
Stayed 1 night in Jul 2021