expedia

Overview of Heritage Auckland

Photo gallery

Guest reviews

4.4 / 5Excellent
2,277 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationSkyCity Casino2 min walk
Popular LocationSky Tower3 min walk
Popular LocationQueen Street Shopping District5 min walk
AirportAuckland (AKL-Auckland Intl.)26 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Room

    Superior Room

    Room amenities

    • 34 sq m
    • Sleeps 2
    Show details
  • Deluxe Suite

    Deluxe Suite

    Room amenities

    • 47 sq m
    • Sleeps 2
    Show details
  • 1 Bedroom Executive Suite

    1 Bedroom Executive Suite

    Room amenities

    • 91 sq m
    • Sleeps 2
    Show details
  • Deluxe Suite, 2 Queen Beds

    Deluxe Suite, 2 Queen Beds

    Room amenities

    • 47 sq m
    • Sleeps 4
    Show details
  • Tower Superior

    Tower Superior

    Room amenities

    • 34 sq m
    • Sleeps 2
    Show details
  • Tower Deluxe Suite

    Tower Deluxe Suite

    Room amenities

    • 50 sq m
    • Sleeps 3
    Show details
  • Tower Executive Suite

    Tower Executive Suite

    Room amenities

    • 91 sq m
    • Sleeps 3
    Show details
  • Hotel Room

    Hotel Room

    Room amenities

    • 34 sq m
    • Sleeps 2
    Show details
  • Tower Two Bedroom Suite

    Tower Two Bedroom Suite

    Room amenities

    • 91 sq m
    • Sleeps 4
    Show details

About this area

Auckland

Located in Auckland, Heritage Auckland is in the city centre and near a train station. Princes Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Sylvia Park. Travelling with kids? Don't miss Auckland Zoo, or check out an event or a game at Spark Arena.

Popular Location

What's nearby

  • SkyCity Casino - 2 min walk
  • Sky Tower - 3 min walk
  • Queen Street Shopping District - 5 min walk
  • Aotea Centre - 8 min walk
  • The Civic - 8 min walk

Getting around

  • Auckland Britomart Station - 10 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • Where to eat
  • Hectors Restaurant – Serves breakfast and lunch daily.

About this property

Heritage Auckland

Family-friendly Auckland hotel in Auckland Central Business District, walk to Sky Tower
Along with a restaurant, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and an outdoor tennis court are on-site. All 185 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. 24-hour room service, minibars and free newspapers are among the other amenities available to guests.
Heritage Auckland offers 185 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.
This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free in-room WiFi has a 5-device limit

Parking and public transport

Valet parking: NZD 45 per day
Limited parking spaces
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 30-35 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Health club
Indoor pool
Outdoor pool
Outdoor tennis court
Sauna
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Fridge

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Pool sunloungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Hypo-allergenic bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hairdryer

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Safe
Turndown service

Policies

Check-in

Check-in between 2 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55 per night.

Payment types accepted at this property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 30 and NZD 35 per person (approximately)
  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 55 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Free in-room WiFi has a 5-device limit.Parking height restrictions apply.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

  • Heritage Auckland Hotel
  • Heritage Hotel
  • Heritage Auckland
  • Heritage Auckland New Zealand
  • Heritage Hotel Auckland
  • Heritage Auckland Hotel Auckland Central
  • Auckland Heritage Hotel
All reviews

Guest reviews

4.4

Excellent

5 - Excellent
1,199
4 - Good
818
3 - Okay
169
2 - Mediocre
75
1 - Poor
16
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is very old but in very good condition within walking distance of many amenities and the main street shopping in Queen street. Checked in a day before lockdown so can't comment on restaurants. There are good outdoor and indoor swimming pools

Stayed 1 night in Mar. 2020

3/5

  • Liked: Cleanliness, staff & service

The property had been updated due to its age. The suite was huge and comfortable. Probably as good as they could do for an old property.

Stayed 3 nights in Feb. 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

The size of the room was great. But access to our room was in another building . This was not obvious on booking

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our original room smelt of cigarette smoke. They instantly upgraded us to a nicer room at no extra cost or delay. Their porters need to learn to return a customer's car seat back to the original position after collecting their car from valet parking. It's a sign of professionalism.

Stayed 1 night in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar. 2020