Regal Residency

Family-friendly motel in Auckland with free parking

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Where to?

Dates

November 2025

8

December 2025

Superior King Suite | Private kitchenette

Regal Residency in St. Heliers offers a quiet retreat with practical amenities. Guests enjoy the garden setting, laundry facilities, and reliable WiFi. The express check-in saves time, and outdoor barbecue grills invite casual dining.

Good

Popular amenities

Kitchen
Housekeeping
Laundry
Parking included
Free WiFi

Room options

Check availability for these dates

Tonight

Nov 8 - Nov 9

Tomorrow

Nov 9 - Nov 10

All rooms

1 bed

2 beds

3+ beds

Showing 10 of 10 rooms

Executive King Suite

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Heating

Free cots/infant beds

Kitchenette

Full-sized fridge/freezer

Dining table

Balcony or patio

Separate sitting area

Soundproofed rooms

Heating

Free cots/infant beds

Dining table

34 sq m
1 bedroom
Harbour view
Sleeps 3
1 King Bed and 1 Queen Sofa Bed

Executive Twin Suite

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Heating

Free cots/infant beds

Kitchenette

Full-sized fridge/freezer

Dining table

Balcony or patio

Separate sitting area

Soundproofed rooms

Heating

Free cots/infant beds

Dining table

36 sq m
1 bedroom
Harbour view
Sleeps 3
2 Large Twin Beds and 1 Queen Sofa Bed

Superior King Suite

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Heating

Free cots/infant beds

Kitchenette

Full-sized fridge/freezer

Dining table

Balcony or patio

Separate sitting area

Soundproofed rooms

Heating

Free cots/infant beds

Dining table

30 sq m
1 bedroom
Harbour view
Sleeps 3
1 King Bed

Deluxe Double Suite

Exceptional

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Heating

Free cots/infant beds

Kitchenette

Full-sized fridge/freezer

Dining table

Balcony or patio

Separate sitting area

Soundproofed rooms

Heating

Free cots/infant beds

Dining table

26 sq m
1 bedroom
Harbour view
Sleeps 3
1 Queen Bed

Superior Accessible King Suite

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Heating

Free cots/infant beds

Kitchenette

Full-sized fridge/freezer

Dining table

Balcony or patio

Separate sitting area

Soundproofed rooms

Heating

Free cots/infant beds

Dining table

30 sq m
1 bedroom
Sleeps 3
1 King Bed

1 bedroom, premium bedding, memory-foam beds, soundproofing

Deluxe Suite

Balcony

Separate sitting area

Separate dining area

Soundproofed rooms

Heating

Dining table

Sleeps 3

Superior King Suite

Balcony

Separate sitting area

Separate dining area

Soundproofed rooms

Heating

Dining table

Sleeps 3

Executive King Suite

Balcony

Separate sitting area

Separate dining area

Soundproofed rooms

Heating

Dining table

Sleeps 3

Executive Twin Suite

Balcony

Separate sitting area

Soundproofed rooms

Heating

Dining table

Memory foam mattress

Sleeps 3

Accessible Superior King Suite

Balcony

Separate sitting area

Separate dining area

Soundproofed rooms

Heating

Dining table

Sleeps 2

About the area

360 St Johns Rd, Auckland, Auckland, 1071

What's nearby

Kelly Tarlton's Underwater World - 6 min drive - 4.7 km
Sylvia Park Shopping Center - 7 min drive - 5.5 km
Go Media Stadium - 9 min drive - 6.9 km
Sky Tower - 13 min drive - 11.8 km
Auckland Ferry Terminal - 13 min drive - 9.3 km

Getting around

Gaunt Street Tram Stop - 14 min drive
Auckland Glen Innes Station - 18 min walk
Auckland (AKL-Auckland Intl.) - 34 min drive

Restaurants

‪McDonald's - ‬3 min drive
‪Pizza Hut - ‬3 min drive
‪St Pierre's Sushi & Bento Bowl - ‬19 min walk
‪Huddle Cafe - ‬2 min drive
‪Portofino - ‬2 min drive

About this property

Regal Residency

Upscale family-friendly motel located in St. Heliers

A garden, laundry facilities and an outdoor entertainment area are just a few of the amenities provided at Regal Residency. Guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

Free self-parking
Express check-out, express check-in and luggage storage
A front desk safe and outdoor furniture

Room features

All guest rooms at Regal Residency feature perks, such as premium bedding and separate sitting areas, as well as amenities, such as free WiFi and dining tables.

Extra conveniences in all rooms include:

Memory foam beds and sofa beds
Eco-friendly toiletries, showers and hairdryers
43-inch Smart TVs with Netflix and satellite channels
Balconies or patios, separate sitting areas and LED light bulbs

Similar properties

Pool
Spa
Restaurant
Air conditioning

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site

Family friendly

Dining table
High chair
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
In-room sofa bed
Laundry facilities
Soundproofed rooms

Conveniences

Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Outdoors

Garden
Outdoor entertainment area
Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Smooth flooring in public areas
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)

More

2 buildings
2 floors
Designated smoking areas
Humane treatment of captive wild animals
Locally-owned and organised tours and activities

Room amenities

Bedroom

Double sofa bed
Memory foam mattress
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

43-inch smart TV with satellite channels
Netflix

Food and drink

Cookware, dishware, and utensils
Dining table
Electric kettle
Free bottled water
Full-sized refrigerator/freezer
Hob
Kitchenette
Microwave
Restaurant dining guides
Toaster

More

Access via exterior corridors
Bulk dispensers for toiletries
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board
LED lighting
Separate sitting area
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

The property charges 2.7 per cent for credit card payments

The front desk is open daily from 8:00 AM - 6:00 PM

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

Early check-in is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2.7 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and sofa beds

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Residency Motel

Regal Residency Auckland

Regal Residency Motel Auckland

Frequently asked questions

Is Regal Residency pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regal Residency?

Self-parking is free at this property.

What time is check-in at Regal Residency?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Regal Residency?

Checkout is at 10:00 AM. Late check-out is available for a fee.

Where is Regal Residency located?

This family-friendly Auckland motel is located in the entertainment district, within 3 mi (5 km) of Kohimarama Beach, Kelly Tarlton's Underwater World and Point To Point Walkway. Ellerslie Racecourse is 3 mi (4.8 km) away. Auckland Glen Innes Station is 18 minutes by foot.

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Regal Residency Reviews

7.4

Good

7.6

Cleanliness

7.6

Amenities

7.8

Staff & service

6.4

Eco-friendliness

7.4

Property conditions & facilities

10/10 Excellent

Nasili

19 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Stayed 2 nights in Oct 2024

6/10 Okay

Alesia

28 Feb 2024

Very basic accommodation. Quite a few things in need of repair or upgrade.

Stayed 2 nights in Feb 2024

6/10 Okay

Siu

14 Sept 2022

Disliked: Staff & service

Too far from shops also when we came to check in no one was in the office…

Stayed 1 night in Sep 2022

6/10 Okay

Hayley

17 Mar 2023

Disliked: Cleanliness, amenities, property conditions & facilities

Not very clean. No sky. Not worth the money. Broken toilet handle. Taped up bits and pieces around the room. Not impressed with the standards of cleanliness.

Stayed 1 night in Mar 2023

2/10 Terrible

Peter

13 May 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel has shut down and is boarded up. I am not sure of why this has occurred. Hotel notified me less than 12 hours prior to my arrival.

Stayed 5 nights in May 2025

8/10 Good

Nikala

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very lovely service from the staff. Room was spacious, and had everything you could need. Bed was quite firm. On a busy road, but can’t hear from room.

Stayed 2 nights in Mar 2025

2/10 Terrible

Temaia

23 Feb 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The property was dirty on arrival, only given 1 towel, 1 hand towel and 1 face cloth for 4 guests. Right by main road so noisy traffic. Sheets had stains and you have to pay extra $10 if you want clean towels for next day. Floor looked like its never been mopped and tv has hand and finger prints all over screen on arrival. Found out the motel is used as emergency housing facility. Overall, very disappointed and will not be returning 😒

Stayed 2 nights in Feb 2025

2/10 Terrible

Aleki

22 Feb 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was not organised!! No toilet paper, no towels Dirty fridge with leftover meat and bones inside. Worst thing of all was the sofa bed they considered as the third bed!! No comfort there. Cheap a nasty place beware!!

Stayed 2 nights in Feb 2025

10/10 Excellent

Angie

31 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice room, great bathroom, biggest bed ever seen

Stayed 1 night in Jan 2025

4/10 Poor

Chey

20 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The people in office were really nice. But we booked for executive king suite. It was not a king bed. It was a queen size. We booked with 2 other couples for the same room. They got a king bed in there rooms. But we didnt. We all paid the same price too. So thats only the down side part about our stay.

Stayed 2 nights in Jan 2025

10/10 Excellent

Deacon

3 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First and foremost, fantastic staff. The staff have been very helpful and accommodating on both of my visits here, which is probably why I chose to come back the second time. The rooms I have stayed in are great. They are clean, comfortable, quiet, and have had everything that I've needed. The location is central enough to access shops, cafes, and restaurants. Overall, it's been awesome, and I'll be booking again in the future! Cheers guys.

Stayed 1 night in Sep 2024

2/10 Terrible

Sara

17 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

well where do I start. We had to ask for milk as we werent given any at check in. The condiments hadnt been topped up. The microwave had food splattered in it. The fridge was filthy inside and out. The mirror in the bathroom was dirty and the chromeware was dirty. We asked for blankets as was freezing. The duvets were almost pee stained and one duvet had blood stains on it. In the morning, time for a shower, but guess what? NO HOT WATER!!!!! i reported this to reception, by then bloody angry. the guy from the office was of no help. he said he would speak to his Manager. Apparently there was a electrical fault which resulted in no hot water. we have asked for a FULL REFUND but was given $82 instead of $186, this is because of booking fees and other fees involved. Ill never return. The Regal Residency Auckland is the worst paid accommodation i have ever stayed at.

Stayed 1 night in Jul 2024

10/10 Excellent

Peter

4 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean & spacious rooms with modern kitchen/lounge facilities and very nice beds with great linen. Highly recommended.

Stayed 1 night in Jul 2024

6/10 Okay

Simon

3 Jun 2024

Property is generally basic and tired. On a busy road, but off street parking a bonus. I chose it as it was convenient for a weekend visit to our nearby daughters.

Stayed 2 nights in May 2024

2/10 Terrible

Peter

27 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bedroom heater didn't work,bathroom door broken,no spare blanket or pillows.Police at unit next door twice,insufficent tea and milk.Stayed 2x nites unit not serviced.Should have read previous reviews as they were correct. Would not stay again.

2/10 Terrible

Louise

20 Feb 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Too scary to even go to reception. Dump. Want my money back.

Stayed 1 night in Feb 2024

4/10 Poor

Suzie

20 Jan 2024

Disliked: Amenities

Booked for three , wasn’t set up for 3 guests , advertising is misleading with what you get examples, mini bar ,outside area messy, pictures are false, dirty stained robes, broken toilet roll holder & brush, cleanliness sub standard , fire extinguishers haven’t been serviced for a year, overall not happy with stay.

Stayed 1 night in Jan 2024

2/10 Terrible

Tracey

22 Nov 2023

Disliked: Cleanliness, staff & service, amenities

When we arrived the towels in the bathroom half were hangin up and looked like they were already used I went to have a shower and both soap dispensers were empty the soap dispenser by the sink had a centimetre of soap 2 sugar sachets 1 tea bag sachet 1 coffee sachet and no milk of any kind whether powder or capsule. Really slack for what we paid If you look out the back window it looked like shanty town just total mess

Stayed 1 night in Nov 2023

8/10 Good

Roy

15 Oct 2023

Liked: Cleanliness, staff & service

Building construction next door

Stayed 1 night in Oct 2023

10/10 Excellent

Miriam

1 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Manager Gary went out of his way consistently to make sure our needs were met. He was friendly and courteous and we felt safe staying in the motel. The rooms are updated and spacious and had everything we needed. We are international visitors vacationing in New Zealand and were in Auckland twice between traveling between different parts of the country- we chose to return to this hotel the second time too.

Stayed 2 nights in Feb 2023

6/10 Okay

Christina

29 Dec 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

This place is in desperate need of a renovation. It’s being held together by positive vibes & duct tape (literally). Also needs a thorough clean. We went out to get some drain cleaner as the smell was terrible and it didn’t do much unfortunately. The highlight would be the staff. They are extremely friendly, helpful and very busy. I’m sure they’d love an extra set of hands.

4/10 Poor

Kathy

13 Dec 2022

Liked: Staff & service

Disliked: Property conditions & facilities

Most uncomfortable bed ever. It felt like lying on concrete. Stairs to ground level were outside and felt dangerous in the rain. But hosts were friendly and carried bags up and down stairs for me. Good big fridge.

2/10 Terrible

Nicola

31 Aug 2022

Disliked: Cleanliness, staff & service

Not what it looked like on the website photo wise, not clean ordered a room with 2 beds when we arrived they didn’t have rooms with 2 beds! We declined staying in the accommodation waiting on a refund as there was no staff on the premises to refund us then!

Stayed 1 night in Aug 2022