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Overall score and ratings

Rating 5 - Excellent. 77 out of 547 reviews
5 - Excellent 14%
Rating 4 - Good. 167 out of 547 reviews
4 - Good 31%
Rating 3 - Okay. 169 out of 547 reviews
3 - Okay 31%
Rating 2 - Poor. 86 out of 547 reviews
2 - Poor 16%
Rating 1 - Terrible. 48 out of 547 reviews
1 - Terrible 9%




Staff & service




Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have found my recent stays at the Allenby Park hotel accetable and will use the ahaotel on future occasions
Stayed 1 night in Jul 2020

2/5 Poor

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was ok, mostly clean, tidy. The hotel had no restaurant or bar, the hallway and outside smelt of cigarettes. Most rooms are taken up for emergency housing. The room itself was ok, relatively new. But overall the hotel itself was rundown and disappointing.
Stayed 3 nights in Jul 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for 2 nights. For 8 of us. Had asked for adjoining rooms. Didn’t get that. Had said to the cleaner only one room needed cleaning. On our return the room hadn’t been cleaned at all. Staff very friendly. We were on holiday and it seemed that we were surrounded by homeless people. I didn’t feel safe. When I booked they said the only day the restaurant wasn’t open was Sundays. On arrival Saturday was told that the restaurant was having problems so it was closed until further notice. I don’t think it’s a family friendly hotel. Thank gosh for UberFood!!
Stayed 2 nights in Jul 2020

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
Says it's a smoke free room but it stunk with smoke. Phone doesnt work and also checked before our arrival if they have hairdryer but tried to use it didn't work. However they did give me a working hairdryer when asked for one. And they did offer to change our room. So thank you for that.
Stayed 2 nights in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay here was great, the only down fall I had was the landline in the room, was trying to order room service however the line was not working at all? I even tried using my mobile to contact front reception but kept getting the voicemail, but when I eventually got through the kitchen was closed. But other than that, enjoyed the stay here and would rebook again.
Stayed 1 night in May 2020