Waikiki Hotels

Very friendly and helpful staff, great location and the rooms are clean. There is no pool however when the beach is so close who needs a pool.

great stay,the beach is right there and park and walk way next to the hotel had picnic tables and the beach and water was awesome safe for family swimming and walk way great,shorebird has good mai tai's,nice pool ,very friendly people,getting boarding passes was very easy no charge to print which is the cherry on the sundae,diffently would stay again.

Hotel perfectly located. Upon check-in very friendly helpful lady. Had to contact security in the middle of the night, as neighbours were extremly loud. Security personal solved the problem within 5 min. Person upon check-in very unfriendly. No hello nore good-bye... Rst of staff very nice!!!

We have stayed here before and hope to in the future as well. We find the staff very helpful and when we asked to move rooms due to very strong winds affecting our ability to sleep in a high corner unit they were happy to help. We love the location and choose to upgrade to the higher ocean view rooms which makes our stay feel more special. Yes the rooms are getting a little tired but how much time do you spend there anyway and with renovations slated to rotate through the hotel this should be rectified with time. The resort fee, though a little steep, offers some great benefits, especially if you are renting a car and need to park it. The towel/chair/water beach service is really nice and convenient. Our kids enjoyed a couple of sessions with Uncle Nate in the lobby and loved the opportunity to feed the fish with another pleasant employee.

Right on the beach,a lot of good stores and restaurants!

Clean, comfortable hotel close to the beach. Restaurant has excellent service & food. Restaurant in hotel was excellent with great service & staff. A good variety of restaurants in the area.

We had a fabulous stay at the Hyatt. The staff was totally committed to customer service from the front desk to the pool and bar.The pool boys doda,Robert and Michael were totally committed to giving the best customer serviceThey were the best they need to be commended for providing the people who stay at the Hyatt first class service. The swim bar had three waitresses that always went above and beyond

As a person who works primarily in customer service, my expectations are naturally set high. In no way am I a snob or feel at all entitled, I just know what it takes to create a memorable and valuable experience. The Royal Hawaiian experience begins even before you check in. It started as we drove off the main strip, passed the busy mall, passed the bustling driveway of another larger hotel and through a tucked away gate. It was as if you were transported to a secret hidden area away from the crowds of Waikiki. Then, peeking through the dark greenery is a bright pink palace that instantly puts a smile on your face. The Valet attendants were lined up to greet us, all with warm smiles. We felt welcomed and instantaneously we felt at home. The attendants also adorned us with Leis. Of all my trips to Hawaii, this was the first time I was greeted at a hotel with this tradition. I just thought that no one bothered with this anymore. As I write this I realize I am almost at capacity with the allowed length of my review. I think that I can write more than a few pages describing how amazing and gratifying my stay at Royal Hawaiian was. The service was impeccable. Robert our check in Representative and Monica our Hotel Ambassador both enriched our experience with their kind hospitality. Our room's ocean view was breathtaking and our private beach chairs felt like an oasis from the crowd.

We have just spent 14 days at the Trump - this is our second time to stay with them in Waikiki and have nothing but good things to say about the hotel and their staff - our first stay was for 10 days two years ago - our second stay was even better than our first. We stayed in the same type of suite both times - deluxe ocean view and it was fabulous. All the little things add up to a great stay - the beach bags, the sun screen, the water, the fitness wear, etc - they do make a difference.

Nice clean and spacious hotel. Close enough to the centre of Waikiki without being too close! Away from the busy main street, therefore nice and quiet!